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LaPointe's Automotive Solutions

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(213 Reviews)
99
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
99
Net Promoter Score ®

Business Details

About

Veteran owned and operated. Auto repair shop offering services such as oil changes and timing belt replacements. Veteran owned and operated. Auto repair shop offering services such as oil changes and timing belt replacements.

Categories
Auto Repair, Tire Sales and Repair, Import Auto Repair
Contact
(910) 346-2886

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
337 Henderson Dr Jacksonville, NC 28540
LaPointe's Automotive Solutions' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(213 Reviews)

GC
GARY C.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/25/2025
verified customerVerified Customer
9
Nice People!
I have a 30 year old 1995 Jeep Wrangler YJ. It can be a challenge sometimes! But LaPointe's is more than capable of dealing with it. Thank you, Brian and team; I really appreciate it!

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Reliable and trustworthy business
Have had nothing but great experiences. Timely appointments and explained issues in an easy to understand manner. I trust that they won't take advantage of me as a customer.

JH
gravatar
JAMES H.
Jacksonville, NC
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
I had my vehicle inspeceted
As always they were quick to get my vehicle inspected and notify me of the needed repairs for it to pass that offered to make the repairs but said I could make them and bring the vehicle back when I was ready. I made the repairs that day and took the vehicle back and the inspection was completed promptly. Two thumbs up

RM
ROKISHA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Lifesavers!
We’ve been trying to figure out what’s been wrong with my car for so long! Every place that I took it to in the past either told me that they fixed the problem, and didn’t, or couldn’t figure out what was actually wrong. I brought my car here to LaPointe’s and they already knew what the problem was before even getting my car in the garage. Now my car is driving like it was when I first got it and I couldn’t be more happy about it! The price was way better than I was expecting too. They have a customer in me as long as we live in the state of North Carolina.

ML
MARTHA L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Excellence always
Best mechanics in Jacksonville. Professional quality every visit. Keeps my cars up and running!

AC
ASHTON C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Definitely the place to go
Service is great, they're honest, and great prices.

TW
TAMIKA W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
I've been using this shop for years.
LaPointe has been servicing my vehicles for years now. Though I have relocated to South Carolina, I have my car serviced when I am in town. They offer quality service. They are consistant and trustworthy.

JL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Awesome
Great job I thought I would be waiting days to get our car back only been here a couple of weeks but that was a great experience with Brian at LaPoints auto curtious and quick thanks again awesome job

RALPH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
8
Honda inspection
Made sure my car is safe. Thanks Brian and guys

DM
DYLAN M.
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Ac
Never had a problem here, just got my AC fixed and while I was on the phone with them they had to take the dash out and recommended I change the heater core while the dash is out. They’re experienced and know what they’re talking about.

SH
SHELLY H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Shellie H
Awesome job done on my Daytona Dodge Charger done in a timely manner as said very friendly with recommend any for car auto

Verified Customer
BMW 128i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Amazing Service as always
Only place I trust with my car! Been coming year for 2 years now. Always amazing service and super nice workers

JS
JOE S.
Jacksonville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Service
Excellent, personal

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Excellent work
LaPointe’s does excellent work. Very knowledgeable, friendly and courteous. Thank you for s doing a great job. I HIGHLY recommend there services.

MW
MIKE W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
2012 Infiniti
Immediately diagnosed the problem and fixed it!

Displaying Review 1 - 15 of 213 in total
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