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Labor Only Auto Repair, INC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(276 Reviews)
0
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
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Net Promoter Score ®

Business Details

About

Locally Family Owned and Operated. Over 30 Years Experience! Locally Family Owned and Operated. Over 30 Years Experience!

Categories
Auto Repair, Auto Maintenance, Diesel Services
Contact
(512) 846-2275

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2001 Cr 137 Hutto, TX 78634
Labor Only Auto Repair, INC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(276 Reviews)

MD
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Matthew D.
Round Rock, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/28/2024
0
Disabled veteran abuse
Update 5 star to ZERO

Entirely family's mechanic for decades.

Multiple quotes have come back with required hours and parts cost doubled or more when compared against official manufacturer dealership service guides (as well as Alldata / Mitchell real-time parts and labor estimators).

Most recent quote ~$7000: all work plus two major and one minor additional jobs using premium OEM parts, labor (@$150/hr), and warranty completed by another mechanic today for $1795.04

Just wow - I'm a disabled veteran on a fixed income and Evan just tried to very seriously and very intentionally abuse my trust and finances in the most damaging way possible.

If we add those extra jobs and parts it would have been a $10,000 quote for work Evan very well knew was less than 1/5 his quote.

All parts available for immediate pickup: marked up a minimum of 100% up to 800% over retail shelf price; if we go to Amazon or eBay using the same parts we're talking like 1000% markup for very basic common parts.

No job was quoted for less than double the officially required hours.

If he does this to a friend and customer (disabled veteran) that knew him before he owned property how do you think he's going to treat you?

I've brought him literally hundreds of thousands of dollars of business.

My extended network of family, friends, Veteran and service orgs, local business owners, etc have been notified and are no longer customers here.

Evan is critically unprincipled, devoid of integrity and frighteningly, boldly abusive

MO
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Matt o.
Round Rock, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/12/2024
0
Predatory Mechanic
At a minimum doubled the required hours and parts cost for a repair estimate as verified against Honda, Alldata and Mitchell service estimators.

All parts verified as immediately locally available at sometimes 1/8 the quoted price.

Disabled veteran, fixed income, vulnerable to abuse of trust.

Multi decade relationship burned.

My entire extended network of family, friends, veterans, service orgs, etc will no longer do business here.

DG
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Debra G.
Graham, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2022
10
Auto Air
While visiting far from home, air conditioning quit working despite a previous "repair" closer to home.
GREAT SERVICE ! The air has worked perfectly since. Friendly and knowledgeable crew. They would get all my business if I lived close.

CR
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Chris R.
Hutto, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2022
10
Once again, great service.
These guys consistently do terrific work. New car (to me) and had an issue.... bam, Evan and company fixed me up and their price was right in-line with their estimate.

Hutto is privileged to have an Auto Repair company like Labor Only Repair. I will be using these guys every time I need some help. Kudos to the how Labor Only team!

CP
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Cliff P.
Pflugerville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2020
Great Customer Service
I have been taking my family’s cars to Evan, for over 5yrs now they are very honest and give great customer service. There is nobody else that I trust.

Thank you
Recommended

WJ
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Willie J.
Austin, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2019
verified customerVerified Customer
Outstanding Prompt Service
Evan and his crew has serviced my Jag for several years. They are knowledgeable, professional, honest, friendly and provide outstanding prompt service at a reasonable price.
Recommended

CB
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Cathy B.
Hutto, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/21/2019
verified customerVerified Customer
Very affordable
Very good explanation of what the problem was, fast and friendly service. Explained what else would be needed according to the mileage that was on the car. Very friendly and knowledgeable staff. Will definitely recommend this place other people.
Recommended

Verified Customer
Pflugerville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2019
verified customerVerified Customer
Oil Leak Repair
My family has been going to Evan for years and he’s always done a great job.
Recommended

MJ
Miles J.
Hutto, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/16/2019
verified customerVerified Customer
Category: Service
Miles said the business gives good service.
Recommended

JE
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Joel E.
Hutto, TX
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/13/2019
verified customerVerified Customer
Great service
I took my truck in for a second opinion after taking it to the dealer. Evin was very helpful in checking out my truck and determining what really needed repairing. He provided quick service at a very reasonable price. I have been pleased with the repairs and will take my truck to him again as needed.
Recommended

DM
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Darin M.
Hutto, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/05/2019
verified customerVerified Customer
Fantastic service and work
Full engine rebuild on 2000 Dodge Durango. Also found other things that were wearing to cheaply replace while engine was out. They also facilitated a transmission rebuilt. Great work. Nice team. Friendly. Helpful.
Recommended

AO
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Angela O.
Taylor, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2019
verified customerVerified Customer
Great Service
Brought my car in because the check engine light came on. I had it tested before I came in and found out it was my thermostat. I called and they gave me an estimate. They took me in the next day and fixed it in a great timeline and exactly what they quoted.
Recommended

GA
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Gary A.
Pflugerville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/02/2019
verified customerVerified Customer
2006 F-250
I found out about Labor only through another mechanic - Richard at Heritage Autohaus. I'm glad I called, the process was great and they fixed my vehicle quickly, i'm a plumber and my truck is my livelyhood. They fixed the issue fast, and i had it back the following day! Excellent job!

I will definitely call them again for any issues i'm having.
Recommended

CR
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Chris R.
Hutto, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/29/2019
verified customerVerified Customer
Luv these guys!
My brakes started making that nasty grinding sound when I pressed on the pedal, so I know this was not good. It was about 3:30pm and called Evan to see if they could fit me in their schedule. They did... I did... now, my car has been did. Fixed my rear brakes!! Thank you guys for a job well done.
Recommended

Verified Customer
Pflugerville, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/26/2019
verified customerVerified Customer
Good service!
Got in got out. Good service. Appropriate price and honest.
Recommended
Evan M. from Labor Only Auto Repair, INC responded on 10/28/2019 08:09 AM

Thank you Caleb

Labor Only Auto Repair
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