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Kirby's Garage

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(595 Reviews)
95
Write a Review
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Score Details

5 stars
92%
4 stars
4%
3 stars
<1%
2 stars
1%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores™
4.7
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Our business is taking care of your vehicle, whether it is in need of engine repair or maintenance and minor repairs, we have you covered. Our business is taking care of your vehicle, whether it is in need of engine repair or maintenance and minor repairs, we have you covered.

Categories
Auto Maintenance, Oil Change, Transmission Repair
Contact
(615) 791-1425
Closed
Business Hours

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2199 Hillsboro Rd Franklin, TN 37069-6223
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Kirby's Garage's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(595 Reviews)
Write a Review
Recent Reviews
EN
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Ed N.
Franklin, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/06/2023
10
Kirbys Garage
Always take care of any problems I have.Very professional and courteous
NS
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Nick & Libby S.
Franklin, TN
GMC Yukon XL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/16/2022
verified customerVerified Customer
10
Getting ready for a road trip
Tires, brakes, tune up, headlights…..Kirby’s got me ready for a 16 hour road trip with a same day appointment and great service.
Ready to go!
TK
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Tom K.
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2022
verified customerVerified Customer
10
As usual… amazing service by all. Susan rocks!
Always thorough… Always reasonable…. Always so easy to work with.
JC
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Jerry C.
Franklin, TN
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2022
verified customerVerified Customer
10
Great service and fair pricing
I hook my car to Kirby’s to request an appointment for an oil change and tire rotation and was told if I could wait 0 minutes they would do it immediately—— even faster than waiting in the long lines at the overpriced quick lube places! Their prices were way less than moth the quick lube franchises and the dealer! Definitely will continue to be a customer.
Verified Customer
Franklin, TN
Lexus RX 330
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2022
verified customerVerified Customer
10
Excellent service
Kirby’s are always very helpful, informative, very friendly and quick to resolve problems. Will highly recommend them.
NW
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Nancy W.
Nashville, TN
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2022
verified customerVerified Customer
10
Ck engine light / guys fixed issue w/n just a few hours! They are an awesome group of folks that keep their customer’s needs at top most priority!
Kirby’s staff are awesome. Their customers needs are as important to each of them as they are to their clients & they are spot on in their estimation of time it will take to fix the issue. HIGHLY RECOMMEND Kirby’s Garage!!!
JR
Jimmy R.
Acura TLX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/09/2022
verified customerVerified Customer
10
Excellent service!!
Super quick!! Work was done quickly and reasonably priced!!
TG
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Tracy G.
Franklin, TN
Hyundai Genesis
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2022
verified customerVerified Customer
10
Love this place!
From the time I made the appointment to yeh time I picked up the car the service was fast, friendly and incredibly honest. They are the best mechanics around and I won’t trust my cars with anyone else. Thanks Mitch and company!
MM
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Mary M.
Franklin, TN
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/08/2022
verified customerVerified Customer
10
Excellent Service
Great communication before and after service was provided. Explained everything clearly and offered options available for me and requirements for vehicle.
ES
Ed S.
Franklin, TN
Chevrolet Silverado 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2022
verified customerVerified Customer
10
Great Experience
Great experience. A down home feel. No pressuring or urging to purchase something i did not need. Great prices......
JA
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Jim A.
Franklin, TN
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/07/2022
verified customerVerified Customer
10
Great service
Great honest service.
Verified Customer
Franklin, TN
Lexus RX 330
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/01/2022
verified customerVerified Customer
10
Honest
I had a clunking sound on the front end. It ended up being a loose bolt on a sway bar - easy, simple fix, promptly, and honest.
RH
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Russ & Mimi H.
Brentwood, TN
Chevrolet S10 Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/28/2022
verified customerVerified Customer
10
Kirby’s Saves The Day (Again)
The workers of Kirby’s are always willing, able and skilled in servicing and attending to my automotive needs. Even for my beloved 1988 truck. Highly recommended they are!
TG
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Tracy G.
Franklin, TN
Honda Accord Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2022
verified customerVerified Customer
10
Excellent Service
I wouldn’t go anywhere else. The service is friendly, fast and reasonable. Thank you!
JC
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Joe C.
Franklin, TN
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/19/2022
verified customerVerified Customer
9
Front Discs Brakes
Front Discs and pads were replaced without any major issues. Services were provided on a small Ford Fiesta plus a change of oil and filter.
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