Business Solutions
SureCritic / Import Auto Maintenance
business image

Import Auto Maintenance

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(732 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

Categories
Contact
(615) 327-9600
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
490 Craighead St NASHVILLE, TN 37204
Get Directions
Import Auto Maintenance 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(732 Reviews)
Write a Review
Recent Reviews
HH
gravatar
HENRY H.
Nashville, TN
Acura MDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
9
Service for MDX
Service was quick and complete
KS
Kat S.
Tennessee
Volkswagen Beetle Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Kat said they were great, went in for diagnosis, there was nothing wrong and they seemed great. They are awesome, worked on 2 vehicles in the last 5 years, they did a good job, and great people.
Recommended
RN
Ricky N.
Tennessee
BMW X5
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/28/2025
verified customerVerified Customer
Category: Service
Ricky said that Joe was very professional, he kept it real. He explained the steps he had to take before getting started and was up-front with the cost. They diagnosed his problem but they were not able to fix it, due to technology they did not have.
Recommended
JS
Jonas S.
Tennessee
Mercedes-Benz C280
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
Category: Service
Spoke with Jonas's son. He said it was good customer service.
Recommended
WS
Walter S.
Nashville, TN
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
Category: Service
Walter said they're always prompt and they communicate super well. They do a good job and he trusts them. He says they don't do things that don't need to be done, they have been taking care of his vehicle for 30 years.
Recommended
WK
gravatar
WILLIAM K.
Nashville, TN
BMW 525i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Import Auto Maintenance
Import Auto Maintenance always give good service!
SK
Sean K.
Tennessee
Mercedes-Benz SL320
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Sean said very good and fast, and did what he needed.
Recommended
RV
Ricardo V.
Tennessee
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2025
verified customerVerified Customer
Category: Service
Ricardo said the service was very fast and considerably more affordable, which would make him more likely to return for service. He also said the communication by text was very helpful.
Recommended
JV
Jay V.
Tennessee
Volvo S60
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/28/2025
verified customerVerified Customer
Category: Service
Jay said they did a good job with the inspection, don't know if they did a full inspection. They charged $90, thought that was a little high.
Recommended
FK
gravatar
FLORENCE K.
Nashville, TN
Volvo XC90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2025
verified customerVerified Customer
10
the only place i will take my car
i know things will be fixed properly here. they are very cordial, listen, and the mechanics are very skilled. best place to take my volvo!
DS
gravatar
DANNA S.
Nashville, TN
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Great customer service!
Import Auto Maintenance has been servicing my vehicles for over twenty years. I trust them to provide high quality diagnostics and services.
DK
gravatar
DARRELL K.
Lebanon, TN
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Diane
I am so glad to have the team at Import Auto Maintenance. They treat my car with the admiration that I have for it! Their work is thorough and, when I pick my car up, I know he is in excellent working condition.
JH
Jimmy H.
Nashville, TN
Audi A4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
Category: Service
Jimmy said they really bend over backwards to take care of him, and they've been the best.
Recommended
Verified Customer
Nashville, TN
Toyota Tundra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Grateful
Grateful for y’all - you’ve taken care of my and my vehicles for 20 years and I am thankful to have a mechanic I can trust
BG
Barden G.
Tennessee
Mercedes-Benz GLS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Barden said he has used them in the past. They are friendly and they give him options.
Recommended
Displaying Review 1 - 15 of 732 in total
Service Coupons and Posts
Thanks for the kind words, John! ? We're glad you're happy with our services. #ImportAutoMaintenanceLLC #NASHVILLE
Learn More
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.