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JTC Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(36 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
90
Net Promoter Score ®

Business Details

About

We are your local automotive shop serving the Greater Grand Rapids Area. We are your local automotive shop serving the Greater Grand Rapids Area.

Categories
Auto Maintenance, Auto Repair, Repair Shop
Contact
(616) 980-7852

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
by appointment only
Sun
closed
* Eastern Time (Us & Canada)
2730 Sanford Ave SW Grandville, MI 49418
JTC Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(36 Reviews)

SB
SCOTT B.
Grandville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Great service
I learned about JTV auto repair on fb…thought I would give them a try…..very satisfied abs recommend everyone to give them your business.

CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Diagnosed to a canister solenoid
Great service with truck

KF
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Honest, fast, quality
Everyone was so nice, explained exactly what they did, recommended items and was not pushy, clean environment, best shop I have been to in a while!

AD
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Amy D.
Hudsonville, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/01/2025
10
Great service!
We have had a great experience every time we have had work done on our vehicle. JTC is quick and friendly and they do quality work. I highly recommend them!

DM
DEREK M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
verified customerVerified Customer
10
Awesome service
Great affordable service would recommend to anyone 👍

JS
JACOB S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
verified customerVerified Customer
10
Breaks and sway bar replacement.
JTC did an excellent job on breaks and sway bar. Would highly recommend their services.

LG
LEE G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
10
Excellent service!
Great service. Fair prices. Friendly staff.

JC
JUSTIN C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/13/2025
verified customerVerified Customer
9
Reliable, reasonable and honest.
I have worked with this squad a few times. They have always been honest about what is happening. They have done a great job. Never had any problems and they are very reasonable. I would recommend sending my friends and family to them.

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Absolutely Great!!
My faith in mechanics has been restored! The team at JTC Automotive was helpful, kind, thorough, and it didn’t cost me an arm and a leg. I highly recommend.

IS
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IAN S.
Grandville, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2025
verified customerVerified Customer
10
Best place to get your vehicle repaired and great prices
Justin is honest and goes over and above for ya!!!

JK
JEFF K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/20/2025
verified customerVerified Customer
10
Chevy Cruz shifting problems.
Justin got down to the root cause of my shifting problems and fixed it.

LK
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Liliana K.
Rockford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
10
Very personable and friendly
From the beginning I was gladly surprised when I received a call from Justin to set up the appointment. Being a woman I was always afraid of having to go to a car shop and facing people who may wanted to take advantage but here they are so nice and honest. Will keep coming and recommending them to everyone I know.

SU
SELENA U.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
Awesome! Service
Speedy Affordable , Reliable, Personable let’s Just say I’ll definitely return if needed.

LK
LILLIANA K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/31/2025
verified customerVerified Customer
10
I love the costumer service.
The first time I contacted them I did it online and Justin called me to set up an appointment. I was surprised to get a phone call from a car shop as I never got anyone so personable and kind. For a woman who does not know much about cars but they make me feel at ease. My business will go to them no doubt! 🙌🏻💕

YD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2025
verified customerVerified Customer
10
Good job!!
Recently took my car to JTC Auto, team was professional, friendly, my car runs great now. I’ll recommend their services for anyone in need of automotive repairs.

Displaying Review 1 - 15 of 36 in total
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