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Jim Click Hyundai Eastside

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,859 Reviews)
67
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5Overall Rating 2.2/5
211
Total ReScores
4.8
ReScore Average
67
Net Promoter Score ®

Business Details

About

The service department at Jim Click Hyundai Eastside is ready to ensure your Hyundai runs well for the road ahead. The service department at Jim Click Hyundai Eastside is ready to ensure your Hyundai runs well for the road ahead.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(520) 690-5001

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Arizona
6420 E. 22 Nd Street Tucson, AZ 85710

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
0
Net Promoter Score ®

Business Details

Categories
Contact
(520) 519-7103
No Business Hours Provided

Business Hours

* No Time Zone Provided
6420 E. 22 Nd Street Tucson, AZ 85710

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5Overall Rating 3.5/5
29
Total ReScores
5.0
ReScore Average
87
Net Promoter Score ®

Business Details

Categories
Contact
(520) 690-5001
No Business Hours Provided

Business Hours

* No Time Zone Provided
6420 E. 22 Nd Street Tucson, AZ 85710
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(2,859 Reviews)

Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".

Continue reading recommended reviews


Verified Customer
Green Valley, AZ
This review is currently pending verification from the business.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/06/2025
verified customerVerified Customer
7
Category: Service
Service review
First, the team at Hyundai, together, would have made this experience five stars. Their effort in making sure that my daughter's vehicle was inspected and finally repaired was outstanding. I am grateful to Hyundai Motor Company, which stood by its warranty and replaced the faulty engine without much hassle. Again, five stars.

My reduction in the final star count is due to my daughter's initial service advisor, Zach. He did not return any phone calls or voicemails that we left for him. Other service advisors had to step in and complete forms and make adjustments to the car rental that my daughter had while her vehicle was being worked on. The only two times my daughter spoke to Zach were during drop-off and pick-up of the car. The only time I heard from Zach was when he called my cell phone to let me know that the vehicle was ready for pick-up. I understand that he may have been busy, but it would have been nice if he had at least returned one of the many phone calls and messages that were left for him.

JM
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Jeff M.
Tucson, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/14/2021
0
Category: Service
Very disappointed. No white glove experience this time. Paid WAY more than what I could have gotten elsewhere
I was VERY disappointed in the deal that I got with the dealership. I paid $4000 more than I should have, had I bought it at another dealership. I have bought several cars from then before, and I have ALWAYS gotten the white glove experience and have always before got an excellent price and was treated very well. This time, I was not. It was sneaky in how they dealt with me on this deal. I had no idea about there being a market adjustment of which I paid 4K more than I should have. I am so very upset about the deal. Yes, they did give me 995 in credit for accessories, in which is good, but, can't use right now as this being a new model, no available accessories, so does not do me much good right now. The only way to make me whole again is for me to get the 4K refunded back to me. But, I am also worried and scared about retribution, or the dealership not wanting me as a customer anymore because of my unhappiness. For, I want them to know that I do love them, I LOVE the Kona that I bought, and I have always loved the Kona and the great deals that I have gotten from the dealership in the past. This time, like I say, I was not treated special. I know Ford offers loyalty programs for people that have bought Ford cars before, and my wife bought a brand new Ford Escape and she paid about 3K BELOW MSRP. I am very happy with that deal they did for us. But, again, for me, I paid 4k ABOVE invoice. I so which to get this resolved. I want to be a long time customer of Jim Click and his dealerships. And, as with Jim Click, even with Hyundai, and the times that I have contacted them with questions about my car, they have always been so very awesome! I just wish we could get this 4K refunded back to me. Now, every time I get into my car, which as I say, I love, I will always have this though in my mind that I paid 4K more than I should have and I am not a fist time buyer. I should have gotten much better pricing. As just with other dealerships that I have contacted and gotten emails from where I see they are NOT charging a 4K market adjustment. I am so nervous about even writing this. As I do not want anyone mad at me, I just want to get this resolved. And, I hope with Hyundai as a go between, or helping me, that would be awesome. I hope this all makes sense, as, I am trying my best to get my point across. Again, everyone at the dealership was great, I just wish I could have gotten this 4K refunded back to me. Then, I can come back here and change my rating and tell everyone how happy I am that I was able to get this resolved to my satisfaction and have me as a very happy customer. Thank you again!!

CC
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Camille C.
Tucson, AZ
This review violates the SureCritic Review Policy.

MA
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mae a.
Tucson, AZ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/26/2021
Parts/Service Dept
I had problems with Parts & Service Dept after going to Eastside location for about
3 yrs for free oil changes you get for buying a car from Jim Click. This was my second car purchase.

After an oil change, suddenly my radiator overflow cap is crushed & a radiator hose is just missing alltogether. This caused my car to over heat during high temps & risked losing my engine! I do not know if their mechanics sabotage cars to get more work when you arent buying service but, how did these two things happen? Im never going there again & I will pay for oil changes from now on.

A free oil change is not worth trusting dealership mechanics, being put through car problems during high heat in Tucson, being treated badly by service dept employees & nearly losing my cars engine.

Dont take your cars to Hy Eastside location for service. Its a bad choice.
Not Recommended

JP
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John P.
Tucson, AZ
This review violates the SureCritic Review Policy.

CK
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Christie K.
Tucson, AZ
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Randall C.
Tucson, AZ
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Tucson, AZ
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Laurence P.
Wilmington, DE
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Angelica A.
Tucson, AZ
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Vail, AZ
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Tucson, AZ
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Tucson, AZ
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