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Jason Pilger Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,561 Reviews)
75
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
44
Total ReScores
4.8
ReScore Average
75
Net Promoter Score ®

Business Details

About

Jason Pilger Hyundai in Gautier, MS. is staffed with expert technicians who provide the best in Hyundai repair and maintenance. Jason Pilger Hyundai in Gautier, MS. is staffed with expert technicians who provide the best in Hyundai repair and maintenance.

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(228) 522-3413

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
613 De La Pointe Dr Gautier, MS 39553
Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,561 Reviews)

AM
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April M.
Ocean Springs, MS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/20/2024
0
Category: Service
They lied
I just purchased a new 2024 Hyundai SONATA and was promised they would tint my windows on my car. I came back last week they said the weather was bad, so I came back today and was just informed by my salesman they are NOT going to honor the deal! I am furious. I will NEVER shop here again

MA
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Mark A.
Wadesboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
10
Category: Service
Repair work to Hyundai
Hi everyone,
My name is Mark, and while on vacation in MS. Visiting family my 2021 Hyundai Sonata's transmission went out. Contacted Hyundai road side and they got it to Pilger Hyundai that day and because I was from out of town they jump on it and by the next day saw it was the transmission. They started working on getting me and new one right away. Even though I had to get back to the Carolina's. They got me to enterprise for a rental, and when the job was completed in a few days they worked with Hyundai customer service to get my car shipped back. Outstanding service and customer care. Thanks to Karen and the whole service team. God Bless and thanks again
Sincerely Mark Ashby

MA
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Mark A.
Wadesboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
10
Category: Service
Repair work to Hyundai
Hi everyone,
My name is Mark, and while on vacation in MS. Visiting family my 2021 Hyundai Sonata's transmission went out. Contacted Hyundai road side and they got it to Pilger Hyundai that day and because I was from out of town they jump on it and by the next day saw it was the transmission. They started working on getting me and new one right away. Even though I had to get back to the Carolina's. They got me to enterprise for a rental, and when the job was completed in a few days they worked with Hyundai customer service to get my car shipped back. Outstanding service and customer care. Thanks to Karen and the whole service team. God Bless and thanks again
Sincerely Mark Ashby

MA
gravatar
Mark A.
Wadesboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
10
Category: Service
Repair work to Hyundai
Hi everyone,
My name is Mark Ashby, and while on vacation in MS. Visiting family my 2021 Hyundai Sonata's transmission went out. Contacted Hyundai road side and they got it to Pilger Hyundai that day and because I was from out of town they jump on it and by the next day saw it was the transmission. They started working on getting me and new one right away. Even though I had to get back to the Carolina's. They got me to enterprise for a rental, and when job was completed in a few days they worked with Hyundai customer service get my car shipped back. Outstanding service and customer care. Thanks to Karen and the whole service team. God Bless and thanks again
Sincerely Mark Ashby

MA
gravatar
Mark A.
Wadesboro, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2023
10
Category: Service
Repair work to Hyundai
Hi everyone,
My name is Mark Ashby, and while on vacation in MS. Visiting family my 2021 Hyundai Sonata's transmission went out. Contacted Hyundai road side and they got it to Pilger Hyundai that day and because I was from out of town they jump on it and by the next day saw it was the transmission. They started working on getting me and new one right away. Even though I had to get back to the Carolina's. They got me to enterprise for a rental, and when job was completed in a few days they worked with Hyundai customer service get my car shipped back. Outstanding service and customer care. Thanks to Karen and the whole service team. God Bless and thanks again
Sincerely Mark Ashby

KA
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Kelly A.
Bay Minette, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/02/2023
10
Category: Service
Best experience ever buying a Car!
I researched and looked on line for a couple of months for the right vehicle and knew exactly what I wanted and how much I wanted to spend! I found the HYUNDAI TUSCON that I wanted at Jason Pilfer’ so I looked at their reviews and one of the first reviews said he had a great experience there and “ask for Joe”! So I called and asked for Joe! I told him I wanted to look at a black TUSCON, he said he would have it ready for me to see. I drove an hour from Alabama. Drove it, loved it and was in and out of there in about 3 hours! So if you’re looking for a car there, ask for Joe! He is a great guy and great to work with! Tell him Kelly from Alabama sent you!

MJ
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Moneka J.
Ocean Springs, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2022
Service Type: Repair
verified customerVerified Customer
8
Category: Service
Exceptional
Smooth, stress free transition
Ben S M., Service Manager from Jason Pilger Hyundai responded on 04/21/2022 11:40 AM

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413

GS
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Gayle S.
Ocean Springs, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Pilger Strikes Again !
I can’t believe how these guys do it again and again. I honestly thought I’d buy new tires from Firestone or NTB but these guys put a price out there for 75k tire , mounted, balanced etc that was not only competitive but readily available . In and out in under 90 mins!
Ben S M., Service Manager from Jason Pilger Hyundai responded on 03/31/2022 06:03 PM

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413

EV
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Erin V.
Ocean Springs, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Service department
Your service department is the best.
Ben S M., Service Manager from Jason Pilger Hyundai responded on 03/31/2022 02:55 PM

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413

NM
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Nancy M.
Ocean Springs, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/31/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
Very happy with all the Hyundai we have owned.
I have always been very satisfied with Jason Pilger Hyundai in Gautier. They are prompt, friendly and will try to find the answer to any question you ask if they don't have the answer alreay.
Ben S M., Service Manager from Jason Pilger Hyundai responded on 03/31/2022 11:17 AM

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413

Verified Customer
Moss Point, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Service
Extreme courteous and knowledgeable in the service team
Ben S M., Service Manager from Jason Pilger Hyundai responded on 03/28/2022 10:49 AM

thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413

DL
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Delisha L.
Gautier, MS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2022
Service Type: Maintenance
verified customerVerified Customer
10
Category: Service
A Hyundai Lover
I purchased a 2021 Hyundai Sonata Plus last year and I have been enjoying the ride. The Jason Pilger Hyundai family of Gautier is very welcoming every visit when I return to have my vehicle serviced. I appreciate all of their knowledge and expertise.
Ben S M., Service Manager from Jason Pilger Hyundai responded on 03/22/2022 04:40 PM

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413

NH
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Nancy H.
Orange Beach, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
oil change and warranty work
They did everything that I asked them to do. I checked in at 9:30 a.m. and was out at 11:00 a.m.
Sat and talked to Randy and Mo. They are the best. Jessica checked me out. She is a personable person and knows her job well.
Ben S M., Service Manager from Jason Pilger Hyundai responded on 03/15/2022 12:55 PM

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413

Verified Customer
Ocean Springs, MS
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/15/2022
Service Type: Repair
verified customerVerified Customer
0
Category: Service
Jason Pilger hyundai in Gautier is terrible
Kept my car for 51 days on a misfire code. Picked my car up and now a wheel bearing is bad out of nowhere. There were washers missing from the intake replaced by nuts they had laying around. Overall terrible communication and lack of attention to detail.
Ben S M., Service Manager from Jason Pilger Hyundai responded on 03/22/2022 12:29 PM

Thanks for being a valued customer. Would you please give me a call at the dealership so we can try to fix the issue.

Ben McPherson
Service Manager
228.522.3413

KF
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Katie F.
Semmes, AL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/28/2022
Service Type: Repair
verified customerVerified Customer
10
Category: Service
Warranty service
The staff are very helpful and friendly. They provide you with complimentary coffee and snack options.
Ben S M., Service Manager from Jason Pilger Hyundai responded on 02/28/2022 11:16 AM

Thanks for being a valued customer.

Ben McPherson
Service Manager
228.522.3413
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