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J & C Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(919 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

J&C Auto Service is a full-service preventive maintenance and auto repairs center in the Downers Grove, IL 60515 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, J&C Auto Service is a full-service preventive maintenance and auto repairs center in the Downers Grove, IL 60515 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Collision Repair Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks and Towing since 1956 ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(630) 968-9827
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
821 Ogden Ave Downers Grove, IL 60515
Get Directions
J & C Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(919 Reviews)
Write a Review
Recent Reviews
MY
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Mary Y.
Downers Grove, IL
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Consistant 5 Star Service
J&C is the only place to go for expert auto mechanic service in the western suburbs of Chicago! Mike & the entire staff at J&C are amazingly efficient, professional and HONEST!
Joe, Mike, a. from J & C Auto Service responded on 05/09/2025 11:53 AM

Thank you for taking the time to give us such a terrific review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Our team works hard to ensure every customer has a positive and memorable experience. Your feedback motivates us to continue providing exceptional service to all our customers. We appreciate the trust you place in us and we’re thankful for your business.

Verified Customer
Westmont, IL
Hyundai Santa Fe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Excellent
I am a customer for over 6 years and not even thinking for looking for another mechanic.
Joe, Mike, a. from J & C Auto Service responded on 05/09/2025 11:51 AM

Your support means the world to us. Thank you for being an incredible part of our journey.

Verified Customer
Chevrolet Express Cargo Van
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Auto
Great service and honest
Joe, Mike, a. from J & C Auto Service responded on 05/08/2025 08:41 AM

Thank you for the great review!

PC
Paul C.
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Great service
It was easy to make an appointment, service was quick and through. Highly recommend .
Joe, Mike, a. from J & C Auto Service responded on 05/08/2025 08:37 AM

We are very pleased that you liked your service. Our goal is always how to best serve our customers so that they feel positive about their auto repairs and maintenance experience. We are thankful for your business.

GM
Glendora M.
Bolingbrook, IL
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Excellent service and employees
I have been a customer of J&C Auto for well over 15 years and during that time they have always provided excellent service not only to me but friends and family that use them as well.
Joe, Mike, a. from J & C Auto Service responded on 05/08/2025 08:36 AM

Thank you for being a valued part of our customer family. Your feedback is invaluable to our business. Thank you.

Verified Customer
Chevrolet Malibu
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/05/2025
verified customerVerified Customer
8
Survey
Great and honest customer service.
Joe, Mike, a. from J & C Auto Service responded on 05/08/2025 08:34 AM

Thank you for the great review! We appreciate your business.

JC
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Joel C.
Downers Grove, IL
Kia Telluride
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Tire leak fixed
Easy to book an appointment. Tire leak fixed and I’m back on the road with confidence
Joe, Mike, a. from J & C Auto Service responded on 05/08/2025 08:32 AM

Thanks for sharing your experience with us and the community. We appreciate your business and look forward to seeing you in the future.

BP
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BOB P.
Downers Grove, IL
Honda Fit
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Discovered Other Helpful Things I need
The guys did their usual thorough and proactive work on my car, finding ( while just doing an oil change and tire rotation) that I needed some other maintenance work to be done too.

You just can't get that kind of service from places like Jiffy Lube! That's why I continue being a loyal J & C patron!
Joe, Mike, a. from J & C Auto Service responded on 05/02/2025 12:24 PM

Thank you for taking the time to give us such a terrific review! Your satisfaction is our ultimate goal, and we are thrilled that we hit the mark for you. Our team works hard to ensure every customer has a positive and memorable experience. Your feedback motivates us to continue providing exceptional service to all our customers. We appreciate the trust you place in us and we’re thankful for your business.

Verified Customer
Downers Grove, IL
Jeep Compass
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Quick and easy
Service was quick and fast for what I needed done.
Joe, Mike, a. from J & C Auto Service responded on 05/02/2025 12:19 PM

We are so glad you had a positive experience with us. Your support is invaluable to us and we look forward to seeing you in the future. 

Verified Customer
Audi A4 Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Best Local Auto Shop in Downers
This place always has the friendliest, fastest and most convenient service for any car. I have nothing but positive experiences each time we bring a car in. I highly recommend them to everyone!
Joe, Mike, a. from J & C Auto Service responded on 05/02/2025 12:16 PM

Thank you for recommending our business. Your trust and support mean the world to us. We are thrilled to hear that you had a positive maintenance experience with us. Thank you for choosing J & C Auto Service.

PG
Patrick G.
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Engine Repair
I came into the shop because my car was stalling out. Unscheduled, they took great care of the car and in a timely manor. I feel they have a lot of integrity in only fixing what needs to be fixed. No upselling, and they got my car back on the road at a fair price within a day.
Joe, Mike, a. from J & C Auto Service responded on 05/02/2025 12:09 PM

Thank you so much for your kind words. Our customer’s concerns are important to us and we value the trust you have placed in us. Our goal is always to get your vehicle repaired as soon as possible because we know how important our customer’s transportation is. We are thankful for your business.

JE
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Joe E.
Justice, IL
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
2009 Hyundai Tucson and 2006 Lincoln Zephyr
Always satisfied with J&C Service on my vehicles. I'd like to thank all the staff and especially Mike at the sevice desk for all his help and recommendations.

Thank you all,
Joe Egas
Joe, Mike, a. from J & C Auto Service responded on 05/02/2025 11:58 AM

Thank you for taking the time to give us such a terrific review! Our team works hard to ensure every customer has a positive and memorable experience. Your feedback motivates us to continue providing exceptional service to all our customers. We appreciate the trust you place in us and we’re thankful for your business.

MH
Miranda H.
Illinois
Chrysler 300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
Category: Service
Miranda said the technicians were thorough, assessed all of the repairs needed and repaired them in a timely manner at a fair price.
Recommended
Joe, Mike, a. from J & C Auto Service responded on 05/02/2025 11:53 AM

We are very pleased that you liked your service. Our customer’s concerns are important to us and we value the trust you have placed in us. We are thankful for your business and look forward to seeing you in the future.

Verified Customer
Downers Grove, IL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Best mechanics in town
We have used J&C for repairs, maintenance and bodywork. No matter the work, they are always fair, knowledgable, transparent and do a quality job.
Joe, Mike, a. from J & C Auto Service responded on 04/23/2025 09:51 AM

Thank you for your unwavering support over the years. We truly appreciate your continued business and trust, and we couldn't have reached this point without you. Your loyalty means the world to us!

Verified Customer
Bolingbrook, IL
Toyota Avalon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Check Engine
Great, quick, friendly service,!
Joe, Mike, a. from J & C Auto Service responded on 04/23/2025 09:50 AM

We are so glad you had a positive experience with us. Your support is invaluable to us. Looking forward to seeing you again soon!

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