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J & C Auto Service

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(970 Reviews)
97
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
97
Net Promoter Score ®

Business Details

About

J&C Auto Service is a full-service preventive maintenance and auto repairs center in the Downers Grove, IL 60515 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, J&C Auto Service is a full-service preventive maintenance and auto repairs center in the Downers Grove, IL 60515 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, Heating and Cooling Services, Electrical Services, Electronic Services, Collision Repair Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks and Towing since 1956 ...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(630) 968-9827
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
821 Ogden Ave Downers Grove, IL 60515
Get Directions
J & C Auto Service's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(970 Reviews)
Write a Review
Recent Reviews
JT
Jim T.
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Always fair and honest!
Took my car for an oil change, and instead of getting the usual call halfway through the day saying “here are the 10 things you need done right now or else…” they called to see your car is ready. Upon pick up they presented me with suggestions of what I could be doing for ongoing maintenance, prepared in writing and discussed in person…but they did not try to crowbar any of this into my “already in the shop” service appointment. It’s honesty and integrity like this that make Mike and his team at J and C Auto Service among the best of the business.

And to be fair, there have been times in the past where once they got the car disassembled it made sense to do some of that work, and they did call and asked me if I wanted it done, mostly because it saved me labor since the car was in progress… but unlike some other places which hold your hostage once your car is in their shop, rest assured, this is NOT one of them.
DC
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Dan C.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
9
Very honest
Very honest and fair shop.
RO
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RYAN O.
Yorkville, IL
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Great service as always
Great service as always. Needed a tire replaced.
CM
Colleen M.
Kia Sportage
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Thorough & Trustworthy
Always so pleased with the excellent service they provide!!
SM
Sean M.
Honda Civic Si
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Service
Outstanding friendly customer service. Done To earth people and no corporate overcharging. Recommended by a friend and will continue to recommend to our friends and neighbors. Highly recommend.
JC
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Joel C.
Downers Grove, IL
Kia Telluride
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Regular maintenance done right
5,000 mile service easy to schedule. Called me when ready. Very easy. Great quality.
JL
John L.
Clarendon Hills, IL
Audi Q5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/15/2025
verified customerVerified Customer
10
Service
Always friendly and work efficiently, completely explain the needed work before proceeding
RR
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Rick R.
Woodridge, IL
Ford Expedition
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Excellent as usual
Always great service, friendly, professional and precise!
JS
Jeff S.
Lombard, IL
Kia Telluride
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Oil change and diagnostics
Mike and his crew have treated us so well throughout the years. Won’t be taking my car anywhere else to get worked on.
RS
Rick S.
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
Basic check up.
Thorough check up. Reported that most was good. Needed brakes and AC charging.
AM
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Andrew M.
Downers Grove, IL
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
10
AC Check
I took it in my minivan for a quick AC check. Dropped it off the evening before, got a call and diagnosis first thing in the morning. High five to the J&C team. :)
AC
Anton C.
Illinois
Ram 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/11/2025
verified customerVerified Customer
Category: Service
Anton said they always do a good job, they have good quality and service, and they're timely. They provide good information about the work to be done and they're very economical.
Recommended
KH
Kelly H.
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
A+ Team
Mike and the J&C team are the best. We have taken multiple cars to them over the years and have always been treated kindly and fairly. They always do a great job in a timely manner.
KC
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KRIS C.
Downers Grove, IL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
10
Wonderful service, as always!!!
Very honest service & comparable prices!!!
Verified Customer
Downers Grove, IL
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
New brakes, oil and battery.
New rear brakes Battery Oil and safety check. Thorough and quickly done
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