business image

Hyundai of Columbus

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(33 Reviews)
84

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
4
Total ReScores
5.0
ReScore Average
84
Net Promoter Score ®

Business Details

Categories
Contact
(812) 372-2575
No Business Hours Provided

Business Hours

* America/Adak
3020 N National Road Columbus, IN 47201
Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(33 Reviews)

Verified Customer
Columbus, IN
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
03/04/2022
verified customerVerified Customer
8
Category: Sales
Had the vehicle I wanted
Sales Manager pushy
EMILY H. from Hyundai of Columbus responded on 03/08/2022 06:54 AM

Hello,

We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.  If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Your feedback will be shared with the proper management to review and then someone will reach out to you.

We value your business and your experience did not match hour expectations.

If you have anything further to add, please feel free to respond to this email, and I will do my best to facilitate a conversation.

Sincerely,

Emily Hill
Owner Loyalty Manager
Columbus Auto Group

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