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Positive Performance

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,148 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
93
Net Promoter Score ®

Business Details

About

Since 2011, Positive Performance has been there for the people of Columbus. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Columbus has to offer. Since 2011, Positive Performance has been there for the people of Columbus. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Columbus has to offer.

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(812) 372-1233

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
364 S Mapleton St Columbus, IN 47201
Positive Performance's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,148 Reviews)

JS
Joey S.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
Category: Service
Joey said the business is always on top of everything they do and they are reliable.
Recommended
Eric B. from Positive Performance responded on 07/26/2025 09:41 AM

We're glad to hear that you find us reliable and on top of things! We like to think of ourselves as the trusty sidekick in this adventure we call business. Your support keeps us motivated to keep performing at our best. If there's anything else we can do to impress you, just let us know!


ER
ED R.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
9
Exhaust manifolds
Took a while to get estimate of what needed to be done. But once okd by me, got parts in and repair done in less than a half day! Great job!
Eric B. from Positive Performance responded on 07/25/2025 09:39 AM

We appreciate your feedback! It sounds like our team was just taking their time to ensure everything was perfectly calculated before diving into the repairs—much like a chef carefully measuring ingredients before whipping up a gourmet meal. We're glad to hear the repair was completed quickly after that! If you need anything else or have any further projects in mind, you know where to find us.


AE
AARON E.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Great Company
Very well priced. Great service.
Eric B. from Positive Performance responded on 07/23/2025 09:39 AM

We appreciate your feedback on our pricing and service! It’s always nice to hear that we’re hitting the right notes. Who doesn’t love getting great value along with top-notch service? If only we could get the same deal on our morning coffee! Thanks for choosing Positive Performance.


DL
Deion L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Great work
Fair pricing and 100% satisfied with service. Friendly & i will return for my car repairs!
Eric B. from Positive Performance responded on 07/19/2025 09:41 AM

We’re delighted to hear that you found our pricing fair and our service up to par! There’s nothing quite like friendly service and a satisfied customer – it’s the perfect combination. We’ll be here, ready and waiting for your next car repair adventure. Safe travels in the meantime!


SC
STELLA C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2025
verified customerVerified Customer
10
Positive Performance has always provided good customer service to me. Good rates on the repairs. Honest upfront pricing.
Honest up front pricing very professional mechanics and staff.
Eric B. from Positive Performance responded on 07/14/2025 09:38 AM

We appreciate you taking the time to share your experience! It's great to hear that you found our pricing transparent and our team professional. We like to think of ourselves as mechanics with a side of honesty—no smoke and mirrors here. If you ever need anything else, we’re just a mechanic’s wrench throw away!


MJ
MATT J.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Excellent Job!
I was impressed how friendly the team was and the fact that they went the extra mile. They took care of something I would have never thought about and didn't try to nickel & dime me. Great job team!
Eric B. from Positive Performance responded on 07/10/2025 09:39 AM

We're delighted to hear that our team made a positive impression! Going the extra mile is our version of a sprint, and we’re glad you noticed it. It's great to know you didn’t feel like you were being chased by a nickel-and-dime bandit. Your praise is like the cherry on top of a well-scooped sundae! We'll be sure to keep the friendly vibes going.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
Great seevice
Perfect visit. Great bunch of professionals
Eric B. from Positive Performance responded on 07/09/2025 09:39 AM

We appreciate your feedback and are glad to hear that your visit was perfect! It sounds like our team pulled out all the stops for you, and we couldn't be happier. If you ever need another dose of professionalism—coupled with a sprinkle of charm—you know where to find us. Here's to more great experiences!


TV
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TIM V.
Columbus, IN
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/07/2025
verified customerVerified Customer
0
Not great
I needed water pump replacement on my 2017 Explorer, so I decided to give Positive Performance another chance. Took them nearly 2 months to complete the work of water pump and all timing components (chains, tensioners, guides, cam phasers, vvt solenoids.) Less than 2000 miles after the repair I started getting cam phaser rattle on cold start up. Took it back to them, and they said it was just my serpentine belt tensioner. Another $320 later, the next morning I started my car and sure enough...cam phaser rattle. Went out this morning to check the oil and noticed that my coolant reservoir was about an inch low. I crawled underneath to check for leaks, and found that the water pump is yet again leaking. They obviously used inferior parts since. I've only driven my car about 2500 miles since the initial repair.

RB
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RUSS B.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Great Work
This group does a great job getting you back into your vehicle quickly. They are very professional and always do a good job.
Eric B. from Positive Performance responded on 06/29/2025 09:39 AM

It's fantastic to hear that our team is getting you back on the road quickly and professionally. We take pride in our ability to balance speed with quality – after all, we wouldn't want you to miss out on your next adventure. Your feedback means a lot to us, and we're here whenever you need a helping hand (or a quality vehicle fix). Safe travels!


JA
JUDITH A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
I love it here, im not treated like a stupid women
Everyone is very nice and explain things so I can understand them. I'd recommend them as your mechanic for everything you need.
Eric B. from Positive Performance responded on 06/26/2025 09:40 AM

We're delighted to hear that our team made you feel welcomed and took the time to explain everything thoroughly. It’s our goal to ensure you leave with a clear understanding of your vehicle's needs—sometimes, mechanics can speak a language all their own! Your recommendation means a lot to us, and we’re here to keep you rolling smoothly whenever you need us.


TM
TRACI M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
10
First time visit, I'll be back!
I called and spoke to Doug about possibly replacing the clutch on my car. After diagnosing the car it turned out that I only needed to replace the master cylinder! Could have cost me at least 4 times more of they hadn't taken the time to check it themselves! I'm thrilled and I WILL be back!
Eric B. from Positive Performance responded on 06/25/2025 09:38 AM

It's music to our ears to hear that you had such a positive experience! We're glad Doug could save you from an unexpected budget blowout by pinpointing the real issue. After all, the master cylinder isn’t exactly the most glamorous part of the car, but it sure knows how to save the day. We're here when you need us next; just remember, we promise to keep our diagnostic tools sharp and our humor sharper!


DW
David W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Ac work
Cheap quick and fast
Eric B. from Positive Performance responded on 06/22/2025 09:38 AM

We're glad to hear that you found our services to be quick and affordable! It's like finding a hidden gem - sometimes you just need to know where to look. We're here to make your experience as seamless as possible, and it sounds like we hit the mark this time. If there's anything more we can do for you, just let us know!


TK
THEJJESSH K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Replaced Engine
Replaced the engine for a VW GLI with great finesse. The price to quality ratio is unbeatable. They are honest, and get them work done in time.
Eric B. from Positive Performance responded on 06/11/2025 09:38 AM

It's fantastic to hear you had a top-notch experience with your VW GLI engine replacement! We aim to combine quality with honesty, and it seems like we hit the nail on the head this time. Who knew getting your engine replaced could be such a smooth ride? If you have any future automotive adventures or projects in mind, we're here and ready to help—no fine print required!


CM
CODY M.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
06/07/2025
verified customerVerified Customer
0
Lug nuts
I had work down to my front end and also my ac compressor. When I got my car out of the shop from them I had a vibration an my front end I never had before so I took my car to discount tire to have my tire balance thinking they could be out of balance. When they tried to take my tire off they had to replace my lug nuts due to them be swollen. I know they was good before I took my car to the shop because I just had discount put new front tire on less than a month ago. So now I had to spend more money on my car due to bad work man ship.

Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Oil change and check the ac
Always efficient,affordable and friendly. Simply the best.
Eric B. from Positive Performance responded on 06/06/2025 08:23 AM

We’re glad to hear you’ve found our service to be efficient and affordable, not to mention friendly. It's always our goal to be the best in your book! If we were a little hotter, we might be competing with the sun on that front. Your support means a lot to us, and we look forward to keeping up the good work.

Service Coupons and Posts
Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 07/21/2025-08/21/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 07/14/2025-08/14/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 07/07/2025-08/07/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 06/30/2025-07/31/2025

?✨ We’re thrilled to be your trusted shop! Fast service is our specialty—like a pit stop at a NASCAR race! ? Thank you for the awesome review, we appreciate your support! ? #PositivePerformance #TrustedService
Learn More

?? With school bells ringing, it’s time to prep your car for those morning drop-offs! Check tires, brakes, and fluids—because nobody wants a surprise “car pool” lecture from your mechanic! ? Let's keep those trips smooth! #BackToSchool #AutoCare
Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 07/21/2025-08/21/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 07/14/2025-08/14/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 07/07/2025-08/07/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 06/30/2025-07/31/2025

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