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Positive Performance

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,133 Reviews)
94
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
94
Net Promoter Score ®

Business Details

About

Since 2011, Positive Performance has been there for the people of Columbus. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Columbus has to offer. Since 2011, Positive Performance has been there for the people of Columbus. We love what we do, and that basic fact fuels our business. We are dedicated to our customers, and that’s why they stick with us—the best auto repair Columbus has to offer.

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(812) 372-1233

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
364 S Mapleton St Columbus, IN 47201
Positive Performance's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,133 Reviews)

JH
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Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Amazing Service always
Did an amazing job with my car and now I feel safe driving it again. And customer service is always through the roof and you guys doing amazing job

BH
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BEN H.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Fixed my ac in my car
Fast friendly service. Explained what was wrong with my cars ac. It was fixed at the time they said it would be. I'm a repeat customer, (worked on an another car) good work from a good shop.

JC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
9
So far so good on my ac charge
Was able to get an appt 3 days after call, courteous staff, have had Positive Performance doing my oil changes for awhile now
Eric B. from Positive Performance responded on 06/01/2025 09:39 AM

We appreciate you sharing your experience! It's great to hear that you were able to secure an appointment so quickly and that our team treated you well. It seems like your oil changes have become a bit of a routine for you with us. Don’t worry; we won’t tell your car that it's on a first-name basis with the oil change team. Here’s to many more smooth rides ahead!


JS
Judie S.
Indiana
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
Category: Service
Spoke with Ken. He said they are good.
Recommended
Eric B. from Positive Performance responded on 06/03/2025 08:59 AM

It's great to hear that Ken left a positive impression! It sounds like he’s convinced you that we’ve got things under control here. If you ever want to dive deeper into what we offer, feel free to chat with us anytime. We appreciate your support!


KT
KELSEY T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Kelsey T.
Always reliable and does a great job!
Eric B. from Positive Performance responded on 05/31/2025 09:48 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that you find us reliable and that our work meets your expectations. We're committed to providing great service, and it's always nice when our efforts are recognized. If there’s anything else we can do to keep impressing you, just let us know!


SD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Im a happy customer 😊
The name Says it all, Positive Performance and that is what you get from the crew . I feel comfortable with leaving my car with this shop. Upon arrival I am greeted by the friendly staff and my questions are answered with great knowledge. Absolutely positive results from start to finish. I can honestly say I walk away with keys in my hand and a smile on my face with Positive Performance doing the work on my car. It's a great feeling to have knowing that my car has been serviced by this company. They take pride in what they do and it shows. Very respectful company. The owner, Eric Bell takes great pride to serve his customers with the best outcome. Im very pleased with what this company has done for me.
Eric B. from Positive Performance responded on 05/29/2025 09:38 AM

It's fantastic to hear that your experience with us was so positive! Our team does take pride in making sure every client feels welcomed and informed, and it's like a bonus when we get to see those smiles on the way out. A well-serviced car is like a happy pet, isn't it? We appreciate your confidence in us and your kind words about our owner and staff. We aim to create a respectful atmosphere where everyone can leave feeling like a winner—with their keys in hand, of course! We’re here to keep that positive performance rolling. Safe travels until next time!


RB
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RUSS B.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Great work
Very professional, good price and work performed in a timely manner.
Eric B. from Positive Performance responded on 05/22/2025 09:38 AM

We appreciate you taking the time to share your experience. There’s nothing quite like professional service that doesn’t break the bank and shows up on time—it's almost like finding a unicorn in the wild! We’re glad to hear that our team met your expectations. If you need anything else, just let us know!


AW
Amanda W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Quick easy oil change at performance Express
Took my Mercedes GLC in for an oil change and you replace a headlight great service.
Eric B. from Positive Performance responded on 05/20/2025 10:47 AM

We're glad to hear that your Mercedes GLC got the pampering it deserves! An oil change and a fresh headlight – it seems like your car is ready to hit the road with its best foot (or tire) forward. Providing great service is what we aim for, so it’s fantastic to see it’s appreciated. Safe travels and may your drives be as smooth as freshly poured motor oil!


GM
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GEORGE M.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Awesome
They do right by me every time. Best shop in Columbus IMO.
Eric B. from Positive Performance responded on 05/17/2025 09:41 AM

We appreciate you taking the time to share your experience. It's wonderful to hear that we've consistently hit the mark for you. Columbus is lucky to have customers like you, and we promise to keep the good times rolling. If our shop had a trophy shelf, we'd definitely save a spot for you as our MVP!


RS
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RONALD SR. S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Two vehicles this week
Had two of my five vehicles in for Eric and crew to service this week. Fast, professional and fair pricing! Thanks!
Eric B. from Positive Performance responded on 05/15/2025 07:30 AM

It's great to hear that your vehicles received the star treatment from Eric and the crew! We're glad you found our service to be fast and professional—not to mention fair on the wallet. With five vehicles, you must have the ultimate parking lot party going on! We appreciate your trust in us and look forward to keeping your fleet in top shape.


EB
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ED B.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Positive Performance always does a great job
Positive Performance got our car in fast and had it running like new. Always quality work at a reasonable price.
Eric B. from Positive Performance responded on 05/16/2025 09:39 AM

We're so glad to hear that your car is running like a well-oiled machine! It's always our goal to blend quality work with reasonable pricing, like the perfect recipe for automotive success. If your car is ever up for an Oscar for best performance, we’d like to think we’re the behind-the-scenes crew making that happen. Thanks for choosing Positive Performance!


SA
SHARED A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Replaced Sway bar link on a SUV
Quick diagnosis and fix and reasonable rates.
Eric B. from Positive Performance responded on 05/16/2025 09:39 AM

We appreciate your feedback! It sounds like our team hit the diagnostic nail right on the head. Quick fixes and reasonable rates are our jam. If you’ve got more issues or questions, feel free to reach out – we’re always ready to tackle the next challenge!


DM
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DAVID M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Quick and Easy
All I needed was an oil change and that was exactly what I received. No hassles, no upsells, just pulled it in and got it done. The online scheduling allowed me to select when would work best for my schedule. Easy peasy
Eric B. from Positive Performance responded on 05/11/2025 09:39 AM

It's fantastic to hear that your oil change experience was smooth sailing! We believe in keeping things simple and straightforward—just like your favorite sandwich without the mystery toppings. We're glad our online scheduling fit perfectly into your busy life. If only all tasks were as easy as an oil change, right? We're here whenever you're ready for your next visit!


JW
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Jennifer W.
Columbus, IN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
10
Jeep start/stop system
Positive Performance always goes above and beyond with their service to fix my vehicles. They got my Jeep all fixed up and my light cleared! Always very friendly service! Definitely my go to for all my vehicle service needs!
Eric B. from Positive Performance responded on 05/01/2025 09:39 AM

It's great to hear that our team is hitting the mark with their service—like a perfect tire alignment! We're glad your Jeep is back in tip-top shape and that the light is off for good. Friendly service is our middle name (well, not really, but you get the idea). Whenever your vehicle's feeling a bit under the weather, you know where to find us. Drive safely out there!


TS
TOM S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Always professional and very prompt
Very good place
Analyzes and repairs well
Eric B. from Positive Performance responded on 04/26/2025 09:39 AM

We're glad to hear that you found our place to be very good! It sounds like the analysis and repairs met your expectations, which is always music to our ears. We aim to provide top-notch service, so your feedback is genuinely appreciated. If there's anything else we can do to make your experience even better, just let us know!

Service Coupons and Posts
Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 06/02/2025-07/03/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 05/26/2025-06/26/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 05/19/2025-06/19/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 05/12/2025-06/12/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 05/05/2025-06/05/2025

?✨ We’re thrilled to be your trusted shop! Fast service is our specialty—like a pit stop at a NASCAR race! ? Thank you for the awesome review, we appreciate your support! ? #PositivePerformance #TrustedService
Learn More

?? With school bells ringing, it’s time to prep your car for those morning drop-offs! Check tires, brakes, and fluids—because nobody wants a surprise “car pool” lecture from your mechanic! ? Let's keep those trips smooth! #BackToSchool #AutoCare
Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 06/02/2025-07/03/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 05/26/2025-06/26/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 05/19/2025-06/19/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 05/12/2025-06/12/2025

Free Diagnostic Testing
Visual inspection, retrieval and reporting on trouble codes are free of charge. Additional diagnostic may be recommended and charges may apply. May not apply to vehicles 1995 and older.
Offer Valid 05/05/2025-06/05/2025

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