Business Solutions
SureCritic / Auto Maintenance / Hermitage Hills Brake & Auto
business image

Hermitage Hills Brake & Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,247 Reviews)
93
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

Hermitage Hills Brake And Auto has been in business for over 26 years. Our technicians have been in the industry for over 50 years offering a fantastic alternative to the impersonal and expensive repairs found at dealerships! We stand behind our work by offering 12-month/12,000 mile warranty brake pads and brake shoes, labor warranties, Hermitage Hills Brake And Auto has been in business for over 26 years. Our technicians have been in the industry for over 50 years offering a fantastic alternative to the impersonal and expensive repairs found at dealerships! We stand behind our work by offering 12-month/12,000 mile warranty brake pads and brake shoes, labor warranties, as well as a 12,000/12-month warranty on parts. We look forward to seeing you soon! ...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(615) 885-4475
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4014 Lebanon Pike Hermitage, TN 37076-2014
Get Directions
Hermitage Hills Brake & Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,247 Reviews)
Write a Review
Recent Reviews
Verified Customer
Hubert, NC
Ford Econoline Wagon
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Awesome job
My van had been making strange noises for while, I brought it in fully expecting a very expensive bill for brakes, rotors, calipers, the works. After lifting it up and taking a look, the mechanic told me that it was a simple fix, the mounting hardware was installed wrong. A simple fix and my van is quiet again! I'm super happy!
Brad P. from Hermitage Hills Brake & Auto responded on 04/23/2025 04:08 PM

Glad we could get you back on the road, we appreciate you and your business 

LP
gravatar
LINDA P.
Hermitage, TN
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Linda
I never have to worry about anything when I take my vehicle here. Always efficient and never have surprises . Things are always explained and or recommended before any work is done.. any say enough good about this place.
Brad P. from Hermitage Hills Brake & Auto responded on 04/23/2025 04:12 PM

We appreciate your awesome review and all the business, thank you

TG
TOM G.
Mount Juliet, TN
Hyundai Accent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
1 day repair!
My car was towed late the evening to their shop. A quote was offered by 8:30A the next day. After accepting the quote around noon the car was ready to be picked up within a few hours! Fast turnaround!
Brad P. from Hermitage Hills Brake & Auto responded on 04/22/2025 06:34 PM

We understand that people need there cars, so we get on it
thank you for the business 

PK
gravatar
PERRI K.
Nashville, TN
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Dependable service
We don't take our cars anywhere else for service. This Camry has over 289,000 miles on it and thanks to Brad and his team it still runs great.
Brad P. from Hermitage Hills Brake & Auto responded on 04/22/2025 02:35 AM

We appreciate your loyalty and friendship 

SH
gravatar
STEVE H.
Hendersonville, TN
Toyota Highlander
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Excellent service
As always excellent service
Brad P. from Hermitage Hills Brake & Auto responded on 04/19/2025 02:27 PM

Thank you passing 50 other shops to come to us, we appreciate you 

LC
gravatar
LEANNE C.
Greenbrier, TN
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Top Notch Service
I’m so thankful to have found a car care service center that provides top notch service. The employees are all so nice and dependable. You can rest assure that you are receiving quality work.
Brad P. from Hermitage Hills Brake & Auto responded on 04/19/2025 02:26 PM

Thank you sharing your awesome experience with us, we appreciate your business 

GH
gravatar
GREG H.
Murfreesboro, TN
Buick Envision
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
HHB&A it’s a sure thing…..
I wish they were just around the corner, but, I’m still going to make the trip…… no matter….. Greg
Brad P. from Hermitage Hills Brake & Auto responded on 04/18/2025 02:47 PM

That's awesome, we appreciate you and your business 

JF
gravatar
JAMES F.
Nashville, TN
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Oil change & servicing
Every single time I go to Hermitage Hills Brake & Auto I am 100% satisfied with the service to my vehicle and the treatment I receive every time I go there. I brag on you guys any time I am asked where someone should go to get their car worked on.
Brad P. from Hermitage Hills Brake & Auto responded on 04/18/2025 05:19 AM

What a wonderful review, we appreciate you and the good things you say about us. Thanks again Happy Easter 

GH
GINA H.
Hermitage, TN
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Dependable Quality Service
Hermitage Hills break and auto have been servicing my car for a couple of years now. I found them based on recommendations in our neighborhood social media pages. I found them to be very dependable and provide quality repairs at a reasonable price. As long as I can get my car in early in the morning, repairs have been completed within the same day.
Brad P. from Hermitage Hills Brake & Auto responded on 04/17/2025 06:52 PM

Thank you for the awesome review and for the opportunity to service your vehicle 

LF
gravatar
LINDA F.
Nashville, TN
Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
quick and efficient!
I walked in at 7:45 am and walked out at 8:20am with an oil change!
AJ
ANDREW J.
Old Hickory, TN
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
EnGiNe “LiGhTinG”
To be able to come in with a major repair at 8:30am and receive my “your car is ready”call by 3:00pm. Shall I say more, Yes, Thank You HHB&A❣️
Brad P. from Hermitage Hills Brake & Auto responded on 04/15/2025 04:27 PM

Thank you for the opportunity to service your vehicle and also for the review you left us

CL
CHAD L.
Hermitage, TN
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Great service as always!
Thank you for all of the good service you have shown to me and my family! I appreciate all of you!
Brad P. from Hermitage Hills Brake & Auto responded on 04/15/2025 04:38 PM

Thank you for the business that your family has given us, we appreciate you 

BB
gravatar
Bryan B.
Nashville, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
10
Vehicle service
Excellent customer service, oil change, and brake service all done in a timely manner.
Brad P. from Hermitage Hills Brake & Auto responded on 04/15/2025 04:37 PM

Thank you for taking the time to review us, we appreciate you and your business 

DW
DAVID W.
Old Hickory, TN
Chevrolet Blazer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Possible repairs
I had my SUV towed to them but didn’t have money for the repairs but they were professional about it;
CW
CANDACE W.
Old Hickory, TN
Toyota Sienna
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Sienna is great now!
What a big job! Valve cover gaskets bit the dust on my beloved Sienna and yall did a great job as usual!
Most appreciated!
Brad P. from Hermitage Hills Brake & Auto responded on 04/13/2025 06:08 PM

Thank you for the opportunity to service your vehicle, we appreciate you and your business 

Displaying Review 1 - 15 of 2247 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.