Business Solutions
SureCritic / Auto Repair / Hillsboro Village Auto Service
business image

Hillsboro Village Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,145 Reviews)
90
Write a Review
Schedule Appointment

Score Details

5 stars
93%
4 stars
3%
3 stars
1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5Overall Rating 1.2/5
4
Total ReScores™
4.5
ReScore™ Average
90
Net Promoter Score ®

Business Details

About

Hillsboro Village Auto Service has been serving Nashville Area for 20 years. We are AAA recommended, ASE certified mechanics, offering free loaner vehicles, shuttle service, and a 4yr / 48k Warranty. Hillsboro Village Auto Service has been serving Nashville Area for 20 years. We are AAA recommended, ASE certified mechanics, offering free loaner vehicles, shuttle service, and a 4yr / 48k Warranty.

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(615) 298-2079
Visit Website
Open
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1820 21st Ave S Nashville, TN 37212
Get Directions
Hillsboro Village Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,145 Reviews)
Write a Review
Recent Reviews
CM
gravatar
Connie M.
Nashville, TN
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Always A Pleasure
Brent and Jennifer are always helpful and knowledgeable. I have never been disappointed.
LM
gravatar
Luisa M.
Nashville, TN
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
I always have a great experience
Great team. They always get my problems fixed pretty much immediately.
TS
Taylor S.
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Great.
Excellent, fast, courteous service.
DB
Damon B.
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/27/2025
verified customerVerified Customer
10
Customer service as it should be
Such down to earth, honest, communicative people. Wish it weren’t a rarity these days…
SA
gravatar
Sam A.
Nashville, TN
Nissan Frontier
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Friendly service
Best service in town,
KH
gravatar
Karrie H.
Nashville, TN
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
A place you can trust!
This is the first time I actually leave a review and I felt like I had to because as a family coming from Massachusetts and moving their student down to Nashville and the anxiety that accompanies it, the last thing I expected was to have to find a mechanic. However, the first day we got here we needed one and I had no idea where to go. I went with my gut and tried them… they were friendly, knowledgeable, and what could’ve been charged a ton of money wasn’t. So honest and so trustworthy and fix it within an hour. Needless to say they will have our business for the next 4 to 6 years I would recommend this place is absolutely fantastic.🎉🎉🎉🎉🎉
CO
gravatar
Chet O.
Terlingua, TX
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Excellent Service
They were recommended to me by a friend who has lived here a long time; service was fast friendly and professional, exactly what I was looking for, having my truck fixed while on the road traveling, brought it in early in the morning, received estimate by 1030am, had new hub and wheel bearing installed by the end of the day.
DO
gravatar
Darryl O.
Nashville, TN
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
9
Repair
They were alert to find a problem I wasn’t aware of. Clearly Explained what it was and the costs involved. Job was finished before quoted time to my satisfaction.
GG
gravatar
Grace G.
Orland Park, IL
Honda Odyssey
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/19/2025
verified customerVerified Customer
10
Excellent and honest auto service!
It’s rare to find mom-and-pop shops like this these days. From the moment I read the Google reviews to the time I picked up my car, they not only met but exceeded my expectations.
Also we’re on our vacation from Illinois they they not only exceeded my expectations but were also incredibly timely in repairing my shocks. Forever will support these family owned businesses.
NB
gravatar
Noah B.
Nashville, TN
Hyundai Sonata
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Great service and fast
Super quick go get back to me and fix my car. Fantastic job and very kind.
LC
Lenese C.
Nashville, TN
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
0
Car repairs
Car repairs very professional
JS
gravatar
Jordan S.
Nashville, TN
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Excellent service
Very friendly staff. Excellent service. Would recommend & return.
LS
gravatar
Luke S.
Nashville, TN
Toyota Corolla
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Battery check + replace
They checked my battery and found out it died and needed replaced and gave me a great deal on an interstate battery and installed it on the spot within 20 minutes! Great service and professionalism!
SM
gravatar
Shane M.
Nashville, TN
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Same Day Service
This was my second positive experience with Hillsboro Village Auto Service. I called them in the morning, and they had my vehicle back to me that afternoon. And each time I leave their shop, I am confident the problem is resolved. I really appreciate their customer service and their work!
PM
gravatar
Perry M.
Nashville, TN
Toyota Camry
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Completely trusted
Over the years I have appreciated their unfailing honesty and willingness to help me make decisions about major repairs: when they are urgent and when they can wait. It’s worth everything!
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.