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Henri's Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(585 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

Contact
(401) 762-2325

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1068 Park Ave Woonsocket, RI 02895
Henri's Auto Repair 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(585 Reviews)

LZ
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LOU Z.
Pascoag, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Business as Usual 10 Stars
brought truck in for new tires, inspection and Oil lube filter. Work done quickly and efficiently as usual. Was given 3 options for tire purchase and was given the choice of what I wanted to spend. Never pressured into buying the most expensive set.

PF
PAUL F.
Harrisville, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Truck repair
On time & professional as they always are

Verified Customer
North Smithfield, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
9
Quick turn around
Needed to have my car towed in from Worcester. I got a phone call by mid- morning outlining the needed repairs. He had to get the part from a dealer due to its scarcity. I was able to pick up my car after work the next day.
Bill G. from Henri's Auto Repair responded on 06/12/2025 12:42 PM

Thank You for your kind review and continued patronage


PW
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PATTY W.
Woonsocket, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Front brakes and oil change
Always does a great job
Bill G. from Henri's Auto Repair responded on 06/12/2025 12:43 PM

Thank You Patty 
Thnks bill


Verified Customer
Putnam, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Fixed again..
They keep my high mileage truck going every time ...best around Thanks again ...
Bill G. from Henri's Auto Repair responded on 06/12/2025 12:44 PM

It was again a pleasure to service your vehicle , thank you for a great review
Thanks Bill


MD
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MICHAEL D.
Woonsocket, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Oil change brakes and ck ticking under dash
Once again everything went smoothly pol change and brakes done right. Thanks for the estimates on the tires and the multi functio switch that was appreciated. GREAT JOB.

DW
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DAVID W.
Attleboro, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
Reliable service
As always, easy to schedule appointment, expedient, great knowledgeable service…know there business!
And they continue to have great free coffee!!
Makes you feel right at home

LZ
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LOU Z.
Pascoag, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
A+ as always
Short notice on a particular problem. Bill was able to squeeze me in quickly and take care of it . Still the best place around

KA
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KERRI RAE A.
Cumberland, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/12/2025
verified customerVerified Customer
10
Inspection
Awesome as usual!

LZ
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LOU Z.
Pascoag, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/10/2025
verified customerVerified Customer
10
Difficult job done easy
Older Jeep Commander. Never an issue with Henri's. Crazy stuff happens but they always manage to find the problem and fix the problem.

KD
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KAREN & BOB D.
Woonsocket, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Service
Always honest and reasonable I would recommend Henri's auto service to anyone

DG
DOTTIE G.
Woonsocket, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Great
Quick professional service

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Verified Customer
Pascoag, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Worthy of more than just 5 stars
Henri's repair services all of the cars at my employment. Any time I call im told to bring it in immediately or the next morning. And the repairs are done rather quickly. Bill the owner is a very knowledgeable guy and always has time for a laugh!

TC
TIM C.
Slatersville, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
9
Great service
Great service as usual , will be back

DL
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DONALD L.
North Smithfield, RI
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/12/2025
verified customerVerified Customer
8
A difficult rating for me to post.
Took my car in and had multiple issues that were discovered during the evaluation. When I picked up the car and finally got it on the highway I noticed a pull to the right side. This occurred on a Friday evening. Seeing that Henri's was closed on Saturday and knowing I would be going away for the weekend I was able to secure an early appointment with an auto alignment center early Saturday morning.The alignment had to be redone, the readout indicating specifications that were out of spec. The bottom line is my car is now in spec and the specific reasons as to why they were out in the first place after being aligned is now irrelevant but was a concern and should be noted here. I'm was disappointed but now neutral with how I feel going forward. Bill and I had a very good discussion about the situation.
Bill G. from Henri's Auto Repair responded on 04/13/2025 01:04 PM

Don: First and foremost Thank You for your Honesty although i am not happy your alignment was out of spec. For the record we had just moved the alignment machine to another bay, in our haste to continue getting vehicles done i have figured out the plates the vehicle sits on for alignment where never re leveled, No excuses, No blame it was our mistake and will own it. Also when presented with your paperwork we immediately refunded the cost of the alignment back to you which you would not accept but graciously donated the NEHOV a veterans group we are aligned with. On behalf of NEHOV thank you. On behalf of Henris thank you for your honesty and hopefully in the future we can restore your trust...We are not perfect but we do try our hardest to make each and every customer happy.
Thank You Bill


Displaying Review 1 - 15 of 585 in total
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