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Henri's Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(572 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
1
Total ReScores
5.0
ReScore Average
96
Net Promoter Score ®

Business Details

Contact
(401) 762-2325

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1068 Park Ave Woonsocket, RI 02895
Henri's Auto Repair 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(572 Reviews)

TC
TIM C.
Slatersville, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
9
Great service
Great service as usual , will be back

DL
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DONALD L.
North Smithfield, RI
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/12/2025
verified customerVerified Customer
8
A difficult rating for me to post.
Took my car in and had multiple issues that were discovered during the evaluation. When I picked up the car and finally got it on the highway I noticed a pull to the right side. This occurred on a Friday evening. Seeing that Henri's was closed on Saturday and knowing I would be going away for the weekend I was able to secure an early appointment with an auto alignment center early Saturday morning.The alignment had to be redone, the readout indicating specifications that were out of spec. The bottom line is my car is now in spec and the specific reasons as to why they were out in the first place after being aligned is now irrelevant but was a concern and should be noted here. I'm was disappointed but now neutral with how I feel going forward. Bill and I had a very good discussion about the situation.
Bill G. from Henri's Auto Repair responded on 04/13/2025 01:04 PM

Don: First and foremost Thank You for your Honesty although i am not happy your alignment was out of spec. For the record we had just moved the alignment machine to another bay, in our haste to continue getting vehicles done i have figured out the plates the vehicle sits on for alignment where never re leveled, No excuses, No blame it was our mistake and will own it. Also when presented with your paperwork we immediately refunded the cost of the alignment back to you which you would not accept but graciously donated the NEHOV a veterans group we are aligned with. On behalf of NEHOV thank you. On behalf of Henris thank you for your honesty and hopefully in the future we can restore your trust...We are not perfect but we do try our hardest to make each and every customer happy.
Thank You Bill


PM
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PAUL M.
Manville, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Tire problems
My 93 year-old mother went to your shop with one problem you found two other ones and fix it in a timely manner and made her very happy. Thanks again.
Bill G. from Henri's Auto Repair responded on 04/13/2025 01:06 PM

Paul;
you are welcome , we try to treat each customer with respect and honesty, no matter Age, race or gender. Honesty and Integrity = Happy Customer
Thank You
Bill


LZ
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LOU Z.
Pascoag, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Business as Usual 10 Stars
Business as usual here means going above and beyond. Work is always done quickly, reasonably and correctly. Friendly people, best auto mechanics around.
Bill G. from Henri's Auto Repair responded on 04/13/2025 01:07 PM

Lou:
Always a pleasure serving you
Thank You 
Bill


Verified Customer
Putnam, CT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
verified customerVerified Customer
10
Taken care of again
Got me back on the road in a speedy fashion as always, best around ...
Bill G. from Henri's Auto Repair responded on 04/13/2025 01:08 PM

As i have stated before we are not perfect, but when somethiong goes wrong we make it right
Thank You
Bill


TW
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TANYA W.
Harrisville, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Helpful and honest
As always, Good to work with a company who values our business, is up front with care that is needed and watches my back when it comes to servicing our cars. (Even when we do not want to hear it.)
Bill G. from Henri's Auto Repair responded on 04/13/2025 01:10 PM

Tanya:
Nobody wants to hear their car needs work because that means spending xtra money none of has. But we try to be budget concious for each customer, and keeps an eye on future repairs which sometimes allows you to budget for a specific repair.
We appreciate and value your continued patronage.
Thank You
Bill


PM
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Paul M.
Manville, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Brake leak
I went in with many problems tried to give you an update and you took care of everything that I found wrong and I appreciate it and your quote was right on. Thanks again.
Bill G. from Henri's Auto Repair responded on 04/13/2025 01:14 PM

Paul:
Not much more that i can say but thank you for your continued patronage.
Thank You 
Bill


DW
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Dave W.
Attleboro, MA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
10
Urgent help needed
Had issue with “check Engine” Light coming on with my daughters car…got in the next day, ran diagnostic, told me it cleared and i should be ok..didnt need the catalytic converter or engine other dealer told my daughter…Honest, reliable service…cant beat it…and i get a free cup of coffee!!
Bill G. from Henri's Auto Repair responded on 04/13/2025 01:13 PM

Dave;
Not quite sure how the previous shops came up with needing an engine or catalyst, just glad you brought it in for a second or third opinion. Hopefully all is still well and we will keep an eye on it for you. Don't forget we have Hot Chocolate also LOL
Thank You 
Bill


TC
TIM C.
Slatersville, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Great service
They fixed every issue with my vehicle quickly. The price was very fair. The people are friendly. And they always have biscuits for my dogs.
Bill G. from Henri's Auto Repair responded on 04/13/2025 01:16 PM

Tim:
Thanks for the continued patronage, and of course thanks for bringing in Beckett and his new brother to see us.
Thank You
Bill


BB
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BOB B.
Woonsocket, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Great service!
Great service and repair AS ALWAYS! Fixed my vehicle in less than 2 hours and texted me when it was ready! These people are the best!
Bill G. from Henri's Auto Repair responded on 04/13/2025 01:17 PM

Bob:
Thank you for a great review
Thank You Bill


GC
GIRARD C.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
ICONIC STATION.
WHERE DO I BEGIN TO TELL HOW PROFOUNDLY GRATEFUL I AM TO HAVE BILL AND HIS MECHANICS AS .MINE! I HAVE BEEN HAVI NG WORK DONE AT THE ICONIC HENRYS FOR 46 YEARS! I RECALL HENRY THE FOUNDER BENDING PIPES TO MAKE MUFFLERS FOR ANY VEHICLE.HE WAS GREAT. THEN CAME BRUCE A MAN WHO NEVER FAILED TO TAKE SUCH GOOD CARE OF MY AUTO REPAIR NEEDS . NOW BILL HAS TAKEN THAT EVER SO IMPORTANT ROLE. BILL KEPT THE AURA OF HENRYS ALIVE THRU BOTH PRESERVING THE ORIGINAL LOOK AS WELL AS THE GREAT SERVICE HE PROVIDES TO ALL OF HIS CUSTOMERS. I COULD SAY MORE BUT NEED I? THANK YOU BILL. I APPRECIATE YOU VERY MUCH.
Bill G. from Henri's Auto Repair responded on 04/13/2025 01:18 PM

Girard:
Thank you for your continued patronage to the past and current owner of Henri's, without customers like yourself Henri's would not be here.
Thank You
Bill


RB
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RAY B.
Woonsocket, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/05/2025
verified customerVerified Customer
10
Mechanical
Excellent as usual.
On time, neat, explains question, guaranteed work.
Will go back and recommend.
Bill G. from Henri's Auto Repair responded on 04/13/2025 01:19 PM

Mr Brissette:
Thank You for your unwavering support of Henri's
Thank You
Bill


RG
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ROLAND G.
North Smithfield, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Scheduled oil change and deeper check for past shortages needing catch up work!
Very informative. Was 1st time this used car was serviced. Oil change was scheduled and further check of vehicle shortages maitinance wise exposed areas needing updating. Those areas will be scheduled. Thank You
Bill G. from Henri's Auto Repair responded on 04/13/2025 01:21 PM

Roland:
I know its not easy to continually maintain todays vehicles, but know we value your business, but more importantly we value your service to our country.
Thank You 
Bill


LZ
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LOU Z.
Pascoag, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
10
Difficult electrical problem. solved and fixed
Took one of my older cars for some serious electrical repairs. Some electrical things would not go off, some electrical things would not go on. Henri's guys found the issues, fixed the issues, and did it all for their always reasonable pricing. The only place I take my cars

Verified Customer
Cumberland, RI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Inspection
Great customer service as always!!!

Displaying Review 1 - 15 of 572 in total
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