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Hayes Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,432 Reviews)
98
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores
5.0
ReScore Average
98
Net Promoter Score ®

Business Details

About

We take pride in providing the best automotive service around. We take pride in providing the best automotive service around.

Categories
Auto Repair, Tires, Oil Change
Contact
(630) 739-1690

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1111 N Independence Blvd Romeoville, IL 60446-4041
Hayes Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,432 Reviews)

DR
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DON R.
Bolingbrook, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Quick, excellent service on our vehicle, friendly personnel
Also, great summary of work performed and recommendations for future service.

AH
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AMOS H.
Bolingbrook, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2025
verified customerVerified Customer
9
Shift gear fix
Fast service provided

DR
Dan R.
Lemont, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
Category: Service
Dan stated the service is incredible and honest.
Recommended

PL
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PHIL L.
Plainfield, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2025
verified customerVerified Customer
10
Have always been happy when my car is serviced at Hayes
I brought my vehicle in for service to check something specific. This was done in a timely manner and I was able to pick up my car the next day. Can't ask for better than that.

KG
Keith G.
Illinois
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
Category: Service
Keith said good price, the check engine light came back on and went off again.
Recommended

JH
Josh H.
Illinois
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/05/2025
verified customerVerified Customer
Category: Service
Josh said their turnaround was quick and they did a great job.
Recommended

TG
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THADDAUS G.
Romeoville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
SERVICE
ALWAYS PROFESSIONAL,COURTEOUS, REASONABLE.
Tammy H., administrator from Hayes Service Center responded on 02/05/2025 11:23 AM

Thank you for the review!


MB
Mark B.
Illinois
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Mark said the guys are good, they got him in right away and they were done quickly.
Recommended
Tammy H., administrator from Hayes Service Center responded on 02/05/2025 11:24 AM

Thank you, we always try to get you on your way quickly.


GM
Glenn M.
Lemont, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
Category: Service
Glenn said they took care of him right away and took care of the problem right away.
Recommended
Tammy H., administrator from Hayes Service Center responded on 02/05/2025 11:25 AM

Thank you for the five stars!


ML
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MIKE L.
Lockport, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2025
verified customerVerified Customer
10
Service Brakes
These guys are very reasonable professional the best in the business.
Tammy H., administrator from Hayes Service Center responded on 02/05/2025 11:26 AM

Thank You! We really appreciate the review.


JE
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JOHN E.
Lemont, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
Tire pressure sensor.
All options were available to me. The work was performed quickly ,effectively , and courteously. I recommend Hayes Service Center for all auto needs and services.
Tammy H., administrator from Hayes Service Center responded on 02/05/2025 11:27 AM

We appreciate you review and you spreading the word!


SH
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Sue H.
Lemont, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2025
verified customerVerified Customer
10
Trip Inspection
Getting ready for a trip. Always feel so confident after taking it in for an inspection.
Tammy H., administrator from Hayes Service Center responded on 02/05/2025 11:28 AM

Thank you for your confidence!


JG
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Jackie G.
Romeoville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/16/2025
verified customerVerified Customer
10
Needed windshield wipers
Hayes ordered new wipers when we got there put them on in a few minutes.
Tammy H., administrator from Hayes Service Center responded on 02/05/2025 11:29 AM

Thanks for the review!


BM
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BEN M.
Romeoville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/11/2025
verified customerVerified Customer
10
Oil and filter change
What can I say that hasn’t already been said! It was just an oil and filter change; the scheduling was perfectly easy-even when I had to reschedule-Hayes was flexible and accommodating. AND THE SERVICE, by the time I was ready to sit down to read one there car magazines, I was informed the service performed on my Ford Escape was completed!! Special thanks to John and Mike AND Mrs John Hayes.
Tammy H., administrator from Hayes Service Center responded on 02/05/2025 11:31 AM

We always appreciate your business, we think of you as friends not customers!


JG
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Jackie G.
Romeoville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
10
Dannie G
As usual did a great job!
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