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Hayes Service Center

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,458 Reviews)
98
Write a Review
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Score Details

5 stars
95%
4 stars
3%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
1
Total ReScores™
5.0
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

We take pride in providing the best automotive service around. We take pride in providing the best automotive service around.

Categories
Auto Repair, Tires, Oil Change
Contact
(630) 739-1690
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1111 N Independence Blvd Romeoville, IL 60446-4041
Get Directions
Hayes Service Center's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,458 Reviews)
Write a Review
Recent Reviews
RP
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RICH P.
Lemont, IL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Trusted Car Care
Excellent, timely, and reasonably priced service!
Tammy H., administrator from Hayes Service Center responded on 07/10/2025 08:47 AM

Rich, we are so grateful for your continued business and for your review. We are so blessed to have loyal customers like yourself. 

SR
Steve R.
Lemont, IL
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
Category: Service
Steve said his experience was very good, they are very honest and affordable.
Recommended
Tammy H., administrator from Hayes Service Center responded on 07/10/2025 08:24 AM

Thank you, Steve. we appreciate your visit and we thank you for your review. 

DN
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Deb N.
Lemont, IL
Ford Focus
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Oil change etc and check up etc
Excellent service and feedback . John & Tammy and staff run a A- one business.
Have recommended them to others already for service on their vehicles.
Tammy H., administrator from Hayes Service Center responded on 07/10/2025 08:22 AM

Deb, thank you so much for your review. We are pleased to have served you for so many years. 

DL
Dan L.
Romeoville, IL
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/23/2025
verified customerVerified Customer
Category: Service
Dan said really good price, good work, good customer service, he highly recommends them.
Recommended
Tammy H., administrator from Hayes Service Center responded on 07/10/2025 08:18 AM

Dan, thank you for your review! We hope to see you again. 

BM
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BEN M.
Romeoville, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Oil & filter change
First, I’d like to thank Mike for allowing the change; rescheduling to another day. Also, Thank You to John Hayes for working on my Ford SUV. So good to stop again and see you guys.
Tammy H., administrator from Hayes Service Center responded on 07/10/2025 08:14 AM

Ben, we are honored to receive your long-time business. Thank you for being a great customer and thank you for your lovely review! Please come and see us again. 

PS
Patrick S.
Lemont, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Patrick said it was a quick job, it was done very well and he has no complaints. The people were nice and efficient.
Recommended
Tammy H., administrator from Hayes Service Center responded on 07/10/2025 08:10 AM

Patrick, we are pleased that you are happy with our services. We always appreciate your longtime business. Come back any time. 

MP
Mike P.
Joliet, IL
Nissan Altima
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
Category: Service
Mike said everything was good with his vehicle. They were quick and attentive, and they called him first thing in the morning to tell him what was up with his vehicle. They were great, they got him right in and it was excellent service.
Recommended
Tammy H., administrator from Hayes Service Center responded on 07/10/2025 08:06 AM

Thank you, Mike. We appreciate your business and your great review! We are happy to service your vehicle any time. 

SH
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Sue H.
Lemont, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
10
Service
Always great service
Everyone at from Hayes Service Center responded on 06/03/2025 01:27 PM

We love our customers just they are family ;)

JG
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Jackie G.
Romeoville, IL
Cadillac DTS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Check engine light
The check engine light came on and we brought in the car. seems to be nothing serious probably gas cap (hopefully) We always appreciate and trust the team.
Everyone at from Hayes Service Center responded on 06/03/2025 01:28 PM

Thank you Jackie. We are always happy to hear we are worth your trust and want to keep preforming that way.

SA
Sharon A.
Bolingbrook, IL
Acura RDX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
Category: Service
Sharon said when Todd moved from his previous employment to the business, she followed him over. She said they provide excellent service and she has never had to bring her vehicle back. She added they provide excellent service at a fair price.
Recommended
Everyone at from Hayes Service Center responded on 06/03/2025 01:29 PM

Oh Sharon it is always great to see your smiling face and very much appreciate your review.

TA
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TYRONE A.
Bolingbrook, IL
INFINITI QX60
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Feedback
I always appreciate the service and work that you provide. Thank you for your professionalism and expertise.
Everyone at from Hayes Service Center responded on 06/03/2025 01:30 PM

Thank you for the five stars and positive feedback.

JF
Joe F.
Lemont, IL
Hyundai Santa Fe Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
Category: Service
Joe said they're fabulous. They're honest guys, they have competitive pricing, they seem to be pretty honest, and they have a quick turnaround time.
Recommended
Everyone at from Hayes Service Center responded on 05/16/2025 07:03 AM

Thank you for your business and your review! We are always happy to help our customers! We hope to see you again. 

AT
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AL T.
Lemont, IL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Service
Excellent service
Everyone at from Hayes Service Center responded on 05/16/2025 06:46 AM

Thank you for your review and for being such loyal customers. We are always happy to see you both! Come again any time. 

Everyone at from Hayes Service Center responded on 06/03/2025 01:31 PM

Thank you.

BA
Bernadette A.
Bolingbrook, IL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
Category: Service
Bernadette said they had bad news for her but they took the time to explain everything, and they seemed very sympathetic for her. She would recommend them, based on the recommendation her friend initially gave to her about them and also because of the way they treated her.
Recommended
Everyone at from Hayes Service Center responded on 05/14/2025 11:32 AM

Bernadette, thank you for choosing Hayes Service Center. We are happy we were able to help you out. Come back and see us!

KC
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KAREN C.
Romeoville, IL
Hyundai Elantra GT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Great service
Great service and very honest
Everyone at from Hayes Service Center responded on 05/14/2025 11:29 AM

Thank you, Karen. We are grateful to have been able to serve you for many years now. We are always glad to see you!

Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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