I had been a customer of Ghosein's for almost 20 years. Over that time the service was fast and pricing was fair. He was good guy and honest guy. However, my most recent experience is something I have never experienced in my life. Ahmed recently had my car for over 1 year. Once I finally got it back after 20 trips to his shop from Bridgeport, over 50 calls and numerous text messages-- I finally got my car just the engines lights were now on. It would not pass inspection time and time again. He finally had it sent to BMW to redo the engine work he had done. Then it was more of an issue for him pay the BMW invoice. My car was at BMW for another month. He constantly gave and continues to give excuses of why cars not being repaired. I personally have heard these conversations and complaints from other customers the many times I was there. I also personally know 3 other individuals that was having issues with their mechanic-- when we started asking each other questions-- where is the shop, what's the name of the shop, the name of the Owner--- it was all Ghosein's auto repair. He should be honest and say what he can and cannot do. Please read other similar reviews. I would not take any of my cars or anyone I know if my life depended on it. You have been warned!!!!!!
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