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Pro Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(637 Reviews)
98
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
98
Net Promoter Score ®

Business Details

About

PRO AUTO has experienced mechanics that will keep your vehicle in top condition. We offer honest and reliable auto repair, and we like to think we do it right. PRO AUTO has experienced mechanics that will keep your vehicle in top condition. We offer honest and reliable auto repair, and we like to think we do it right.

Categories
Auto Repair, Auto Maintenance, Car Maintenance
Contact
(773) 582-4197
Visit Website
Closed
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4823 W 63rd St Chicago, IL 60638-5808
Get Directions
Pro Auto 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(637 Reviews)
Write a Review
Recent Reviews
LK
Lisa K.
Chicago, IL
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
Category: Service
Lisa said they are always honest, explain everything, are always wonderful, and her vehicle goes in the morning and is done by the afternoon. She added they always do a great job.
Recommended
KB
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Ken B.
Chicago, IL
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2025
verified customerVerified Customer
10
Expert Service
My 2016 Ford Escape needed a new catalytic converter. Pro Auto has.been my go to care care.for years. They replaced the converter and I asked then to do.mainteneance on my transmission. The work was.completed and car.shifts smooth and.no.more check.engine.light
MC
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Maria C.
Chicago, IL
Honda CR-V
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Satisfecha
Lleve mi camioneta por una luz en el tablero, que decía "tpms" lo arreglaron rápidamente y a un precio razonable ,estoy muy satisfecha con éste lugar .
AS
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Andre S.
Chicago, IL
GMC Envoy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Family I could trust
My A-Team thank you for all you do today. Society is very hard to try somewhere with your automobile. No questions asked I trust him.
KB
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Ken B.
Chicago, IL
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Great Service
I made an appointment to have the transmission fluid changed on my Subaru with CVT trans. I dropped the car off and it was ready in a few hours.
BR
Brian R.
Justice, IL
Dodge Grand Caravan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
Category: Service
Brian said Mike is super. He's honest and most importantly, reputable. He treats him with respect and he doesn't pull any punches. He's number one, he recommends him all the time and gives his card out.
Recommended
JP
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JERRY P.
Chicago, IL
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
New brakes and oil change
Service was fantastic
DP
Daniel P.
Park Forest, IL
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
Category: Service
Daniel said he had a good experience, he travels over an hour to support the business and it's well worth it.
Recommended
IS
Ivan S.
Chicago, IL
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
Category: Service
Ivan said the service was really good. Mike was professional, helpful, and advised him on the best way to repair his vehicle.
Recommended
JO
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Joe O.
Chicago, IL
Chrysler Pacifica
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Great service
Can always rely on reliable service by
entire staff. All questions asked and answered. Will recommend Pro Auto
to all friends and family.
KB
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Ken B.
Chicago, IL
Subaru Crosstrek
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2025
verified customerVerified Customer
10
Quick Service
I stopped by pro auto ss the AC wasn't working. They were totally booked with no open bays. Mike said he will work on it outside in the hot sun. He did exactly that. The air was charged and we were on our way in a cool car. I appreciated his patience and the fact he was able to.squeeze us in. THANKS MIKE
PM
Patricia M.
Cicero, IL
Ford Fiesta
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/17/2025
verified customerVerified Customer
Category: Service
Patricia said they didn't do it right, it has been really bad. She said she had a hard time getting her vehicle back and waiting for someone to call her back, they don't. She added she is disappointed and is about to take her vehicle somewhere else, said she has been with the business for 5 years and it's ridiculous.
Not Recommended
Mike A. from Pro Auto responded on 06/26/2025 01:56 PM

Warned her any tire would fail with the tire leaning and suspention not repaired . 

Pro Auto , Mike
FO
Frank O.
Chicago, IL
Dodge Durango
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Frank said they got the job done fairly fast and it was a competitive rate.
Recommended
GB
Glenn B.
Chicago, IL
Mazda CX-50
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
Category: Service
Glenn said he has been working with them for a while, good customer service and good prices.
Recommended
JH
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Jesus H.
Chicago, IL
Nissan NV200 Compact Cargo
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
Great Shop with excellent service.
Great service as always.
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