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SureCritic / Genesis Of NW San Antonio
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Genesis Of NW San Antonio

Average Score
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(38 Reviews)
7
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Score Details

5 stars
60%
4 stars
13%
3 stars
11%
2 stars
7%
1 star
8%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
7
Net Promoter Score ®

Business Details

Categories
Contact
(210) 798-4500
No Business Hours Provided

Business Hours

* No Time Zone Provided
13663 Ih 10 West San Antonio, TX 78249
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Service Department's Reviews
Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5Overall Rating 4.1/5
4.1
(38 Reviews)
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Recent Reviews
AW
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Aaron W.
Cedar Park, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/11/2023
0
Category: Service
Beware dealer add ons $2k nitrogen tint etc..
This dealership tried to add on $2k worth of add ons such as tint, nitrogen, local car wash package.. 1- We are from out of town, don’t need the washes. 2- The car was not tinted yet. 3- There was no nitrogen yet. The car hadn’t been put into pre-service yet, still had wrap from manufacturer on it. We offered them exactly the amount listed on the website and they stuck to the add-ons which killed the deal. When I called back to say it was unfortunate, they said “sometimes we can’t agree on price, you wanted another $2k off”. I asked for nothing other than what was listed, I just didn’t want to pay for the dealer add-ons.
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