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Babcock Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,676 Reviews)
93
Write a Review
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Score Details

5 stars
94%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
3
Total ReScores™
5.0
ReScore™ Average
93
Net Promoter Score ®

Business Details

About

We are a full service auto repair shop servicing domestic and foreign vehicles. Over 30-years experience and locally owned and operated. We are a full service auto repair shop servicing domestic and foreign vehicles. Over 30-years experience and locally owned and operated.

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(210) 733-5500
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 2:30 PM
Sun
closed
* Central Time (Us & Canada)
6380 Babcock Rd San Antonio, TX 78240
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Babcock Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,676 Reviews)
Write a Review
Recent Reviews
GH
GINNY H.
San Antonio, TX
Lexus RX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/03/2025
verified customerVerified Customer
10
Oil change
Great customer service
LS
LUIS S.
San Antonio, TX
Ford Mustang
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
Excellent service
Awesome service, the guys there are very friendly and professional, love it there
SS
SARAH S.
San Antonio, TX
Ford Fiesta
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
7
Quick Service
Staff were nice and handled my concerns quickly. I appreciate the convenient hours too.
TC
TERRENCE C.
San Antonio, TX
Ford Escape
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
Oil Change
Always great friendly and professional care !!!!!
AS
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ANTONIO S.
San Antonio, TX
GMC Sierra 1500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/02/2025
verified customerVerified Customer
10
True service to the core
Babcock Automotive is easy to schedule with timely repairs.
They model the way in customer service with true warranties and honest results.
True professionals!
Highly recommended.
Verified Customer
San Antonio, TX
GMC Acadia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/31/2025
verified customerVerified Customer
10
Great
Provided the requested services quickly at a reasonable price.
LS
LAURA S.
San Antonio, TX
Chevrolet Traverse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2025
verified customerVerified Customer
10
Car repairs
Very professional staff. Provided updates as necessary. Great service.
RH
RON H.
San Antonio, TX
Toyota Tacoma 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Oil Change
My 1st time using Babcock Auto. I stopped in for an oil change with no appointment. I was out in under 40 minutes and they gave me a discount. Thanks for the discount and quick service Babcock Auto.
Verified Customer
San Antonio, TX
Volkswagen Passat
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2025
verified customerVerified Customer
10
Great service
Fantastic people do what they Gotta do to get you back on the road without selling you the extras you don’t need.
CM
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Carol M.
San Antonio, TX
Ford Explorer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/25/2025
verified customerVerified Customer
10
Oil change and serpentine belt replacement was very quick.
Very good service and staff. Will continue to take our vehicles to Babcock Automotive.
VL
VINSON L.
San Antonio, TX
Lexus ES 350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
My Go-to Automotive Mechanic
I can’t say enough about the exceptional high quality service at Babcock Automotive! I had an urgent need to address a failed ignition switch. Danny and his team got me in and back on the road the same day, and that was after bringing my car in at noon. I couldn’t see how many lifts they had, but there were a lot. Extremely clean waiting area and outstanding front desk staff in Chad and Jeff. Loved the aquarium and the parrot. Danny really worked with me, and his pricing was outstanding given the type of work they had to do.

I just moved to San Antonio and told Danny he’s my mechanic for as long as I live here!
SB
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STEVE B.
San Antonio, TX
Jeep Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Replaced motor
These guys are knowledgeable and honest. If anything goes wrong they step up and get it right.
VD
VERONICA D.
San Antonio, TX
Jeep Patriot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
8
My go to guys
I love these guys. They listen and are understanding and straight forward. Customer service is their thing.
ML
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MICHELLE L.
San Antonio, TX
Toyota C-HR
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Awesomeness
They said it was going to take 30 mins for oil change . It took less time than I thought also love the fact that they are A SE certified.
LP
L P.
San Antonio, TX
Nissan Rogue
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/18/2025
verified customerVerified Customer
0
Got the work done but conned me over the phone
They got the oil and transmission fluid change done, and rotated tires and inspected my car. But they told me on the phone 8.99 for the cabin filter change and charged me 89.99 for it.
DANIEL R. from Babcock Automotive responded on 07/22/2025 06:13 AM

We're sorry if you misunderstood the price quoted over the phone for the cabin filter. $8.99 vs 89.99 is a possible point of confusion. However, if you'd asked about it at the time of check out we could have either explained or tried to help you out.  When we tried to call you, you hung up. We have to assume that the CVT Service, BG Fuel System Service and Mobil One Oil Services were performed to your satisfaction at the quoted prices. Once again we apologize for the confusion. An activated charcoal premium cabin filter cannot be purchased for $8.99 anywhere, let alone, include the installation which necessitates removing the glove compartment on your particular yr, make and model.

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