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Cambridge Auto Center

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,056 Reviews)
68
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
68
Net Promoter Score ®

Business Details

About

At Cambridge Auto Center we know that auto repair is usually unexpected and unplanned. Our focus is to get your vehicle back to you in top condition in as little time as possible. At Cambridge Auto Center we know that auto repair is usually unexpected and unplanned. Our focus is to get your vehicle back to you in top condition in as little time as possible.

Categories
Auto Maintenance, Auto Repair, Auto Body
Contact
(210) 697-9600

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
9823 Fredericksburg Rd San Antonio, TX 78240
Cambridge Auto Center's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(1,056 Reviews)

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2025
verified customerVerified Customer
10
Overall
Customer service is excellent not to mention the time frame that it took.

Verified Customer
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/07/2025
verified customerVerified Customer
10
Oil pressure level/pressure warning light
So far, the oil level/pressure warning light has not come back on after adding 1/2 quart of oil.
Hopefully that resolved the warning light issue.

AG
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ART G.
Bandera, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2025
verified customerVerified Customer
10
Great service
This repair facility, although modest in their location and lounge, has thus far provided me with excellent, knowledgeable service and repairs. Their service advisors are kind, friendly and efficient. Although it's a solid hour from where I live to their business, if the service and repairs are done properly, I will continue to patronize this shop. Good job!

AM
ANNA M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Excellent Auto Repair Experience
Great service and the staff very friendly, courteous, and very helpful in explaining the issues with my auto. Very glad that I had listened to their radio program.

LW
LYNN W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Axle Repair on My Vehicle
During an oil change it was discovered that my front axles were cracked. They told me the estimate cost of fixing the axles were be around $2,000. I took it to Cambridge Auto for a second opinion. They check it and showed me what needed to be fixed. The repair costs were 40% cheaper and they gave me a 3 year or 36,000 warranty. They completed the repairs in one day. The other place said three to four days. I highly recommend Cambridge Auto.
Terry T. from Cambridge Auto Center responded on 07/24/2025 08:46 AM

It's fantastic to hear that you had such a positive experience at Cambridge Auto Center! Who would have thought an oil change would lead to a whole detective story about cracked axles? We're glad we were able to resolve the situation more affordably and efficiently—sounds like we beat the competition in both price and speed. Plus, a three-year warranty is like getting a safety net for your car. We appreciate you taking the time to share your experience and recommending us; it means a lot.


JC
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JOHN / VICKY GOODLOW C.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Best repair shop in San Antonio!
They listened to our co0ncerns and gave us a very fair quote and excellent service!
Terry T. from Cambridge Auto Center responded on 07/24/2025 08:47 AM

We’re grateful for your feedback! It’s music to our ears knowing that we were able to address your concerns and provide you with a fair quote and excellent service. Our team aims to make every visit feel like a pit stop to victory. If you ever have more questions or need assistance in the future, we're here to help!


PD
PAUL D.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/14/2025
verified customerVerified Customer
1
950.00 for O2 sensor replacement
Brought car in,, technician couldn't find what was going on, so my car sat for 2 weeks before the owner had to come in and find the problem.. I got charged for the time that my car was sitting. 950 bucks for a O20sensor swap. On my way home , car had slight hesitation before it started picking up speed and my check engine light popped back on

AG
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ART G.
Bandera, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2025
verified customerVerified Customer
10
Satisfied
The employees are friendly, efficient and knowledgeable. Thermostat in the San Antonio waiting room could be turned up a bit, otherwise it would make an excellent refrigerated wine cellar. Also, being "old School" today's pricing for an oil change and filter can put a mortal human into shock. Other than that, very satisfied, especially since I drive from Bandera to get to the shop.

LE
LEE E.
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2025
verified customerVerified Customer
10
Honest shop
Most shops would jump on the chance to make more money on their customers.
These guys gave me the best choice for my future brake repair...
Terry T. from Cambridge Auto Center responded on 07/07/2025 12:38 PM

We appreciate your kind words about our approach to brake repairs. It’s always nice to know that our dedication to providing honest and helpful service stands out. We're here to keep your ride safe without breaking the bank. Cheers to smooth stops and happy drives ahead!


Verified Customer
San Antonio, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2025
verified customerVerified Customer
10
Easy and simple
Uriel was great at explaining what needed to be worked on, I felt like the whole team was super nice and genuine
Terry T. from Cambridge Auto Center responded on 07/07/2025 12:39 PM

We appreciate you taking the time to share your experience! It's fantastic to hear that Uriel and the team were able to break things down for you in a way that made the process feel straightforward. Being nice and genuine is kind of our thing—it's all part of making your visit a top-notch experience! If there’s ever anything else you need, we're just a call away. Happy driving!


JE
JACOB E.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/25/2025
verified customerVerified Customer
0
Horrible customer service from Jake.
I was going to bring my car back here to get more work done, but after experiencing the worst customer service I’ve ever experienced with Jake. I will never return.

AW
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ANDREW W.
San Antonio, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/21/2025
verified customerVerified Customer
2
Trailer
I know Cambridge is an auto and not trailer repair shop. I recently lost a wheel off a Malibu double axle boat trailer and 2 lug studs sheared off. There was no nearby trailer repair available. Cambridge said they could fix . When dropped off, I also explained that it was being towed on a long move after repair and asked for bearings to be greased. When picked up, all requested lug nuts had not been replaced and bearings not greased. Now 2 hours away from destination and bearings smoking

AK
ANTHONY K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Excellent service !
Super fast and great workers! I can see why this place excels! Car looked brand new after the replacement! Also flexible in that I brought my own part!

SB
STANLEY B.
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/03/2025
verified customerVerified Customer
7
M
Did what I wanted done

Verified Customer
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
05/28/2025
verified customerVerified Customer
2
5 month fix
Kept vehicle for 5 months and had to tow it from their garage with new engine and $11,000.00 in parts. Took it to specialist in New Braunfels and they fixed it in a day!
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