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Genesis Of Jersey City

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(25 Reviews)
73
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5Overall Rating 2.9/5
10
Total ReScores
4.9
ReScore Average
73
Net Promoter Score ®

Business Details

Contact
(201) 333-3100

Business Hours

Mon
9:00 AM - 9:00 PM
Tue
9:00 AM - 9:00 PM
Wed
9:00 AM - 9:00 PM
Thu
9:00 AM - 9:00 PM
Fri
9:00 AM - 9:00 PM
Sat
9:00 AM - 9:00 PM
Sun
closed
* No Time Zone Provided
977 Communipaw Ave Jersey City, NJ 07304
Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(25 Reviews)

GW
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Gus W.
New York City, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2024
10
Category: Sales
Thank You
Carolina, one of the managers, and Will were fantastic. They assisted me in locating the specific Genesis I was searching for, which was quite challenging. Will Howard, the salesperson, was not only friendly but also displayed professionalism and efficiency. Despite traveling from Pennsylvania, the journey was worthwhile. Although we encountered a hiccup in the purchase process, they exerted considerable effort to resolve the issue. Their dedication truly demonstrated their care for customers.

SM
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Sonia M.
Linden, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/30/2022
verified customerVerified Customer
10
Category: Sales
Easy Service
I have been leasing cars for years, usually I go to a dealer on Saturday because the process it’s extremely lengthy, that’s wasn’t the case here. I went to Hyundai of JC on a week day after work and Jose took care of of me an he was very knowledgeable, professional and friendly. He made the process very easy and short. Hands down the best experience I’ve had in a dealer!
Hector F P. from Genesis Of Jersey City responded on 02/17/2022 07:51 PM

Hi Sonia,
Thank you for leaving a 5 star review, on your recent purchase experience, for your new 2022 Genesis GV70, with your salesperson Jose Terrero, here at Genesis of Jersey City. You had made a quality decision, getting such an exceptional vehicle, as yours. And the team here wishes you well, going forward. Please feel free to reach out, if you have any questions. Take care and drive safe.

- Lorenzo Aramini
Genesis of Jersey City
201-333-3100
laramini@hudsonautogroup.com


OH
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Oliver H.
Lancaster, PA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/19/2022
10
Category: Sales
Found the Genesis I wanted. Will Howard is a great sales person.
Carolina, one of the managers, and Will were great. They helped me find the Genesis that I was looking for, which was no easy task. Will Howard was the salesperson, and he was friendly, professional and efficient. I travelled from Pennsylvania to get the car and the trip was worth it. We had a hiccup in the purchase process, and they worked hard to get the issue resolved. It really showed that they care about their customers.
Hector F P. from Genesis Of Jersey City responded on 02/17/2022 07:48 PM

Hi Oliver,
Thank you for leaving a 5 star review, on your recent purchase, for your new 2022 Genesis, with your salesperson Will. The team here at Genesis of Jersey City, has been striving to make good times, during these tough times. And, we all wish you well, going forward. Please feel free to reach out to us, if you have any questions. Take care and drive safe.

- Lorenzo Aramini
Genesis of Jersey City
201-333-3100
laramini@hudsonautogroup.com


RS
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Robert S.
New York, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/22/2021
verified customerVerified Customer
10
Category: Sales
Best in Class
The entire process was seamless. The team is courteous and knowledgeable. The dealership is clean and you are greeted by someone as you enter.

They are purely focused on getting you into the car you want with the best price and features to meet your goals.
Hector F P. from Genesis Of Jersey City responded on 12/24/2021 12:26 PM

Hi Robert, 
Thank you for leaving a 5 star review, on your recent purchase experience, for your new 2021 Genesis G80, with your salesperson Aaron Bencosme, here at Genesis of Jersey City. You had made a quality decision, getting such an exceptional vehicle, as yours. And the team here is glad, that all had went really well. Please feel free to reach out, if you have any questions. Take care and drive safe.

- Lorenzo Aramini
Genesis of Jersey City
201-333-3100
laramini@hudsonautogroup.com

 


LP
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Lantigua P.
Clifton, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/27/2021
verified customerVerified Customer
10
Category: Sales
DON PEDRO.
THANKS FOR EVERYTHING, IT WAS EASY AND QUICK, IT WAS VERY SMOOST
THEY ARE THE BEST.
Hector F P. from Genesis Of Jersey City responded on 09/02/2021 04:09 PM

Hi Pedro,
Thank you for leaving a 5 star review, on your recent purchase experience, for your new 2022 Genesis GV70, with your salesperson Jose Terrero, here at Genesis of Jersey City. You had made a quality decision, getting such an exceptional vehicle as yours. And the team here is glad, that all is well. Please feel free to reach out, if you have any questions. Take care and drive safe.

- Lorenzo Aramini
Hudson Auto Group
201-333-3100
laramini@hudsonautogroup.com


RM
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Robert M.
Staten Island, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2021
John Lee
I was very impressed with the knowledge and professionalism of my Genesis sales person, John Lee. I leased a 2021 G80 Prestige, and was pleasantly surprised at how accommodating he was. He helped get me a better deal than I was offered at any other Genesis dealership. The next time I'm in the market for a new car, I'll surely look for John. I've already referred a friend to price a 2021 GV80.
Recommended
Hector F P. from Genesis Of Jersey City responded on 05/25/2021 10:35 AM

Hi Robert,
Thank you for leaving a 5 star review, on your recent purchase experience, for your new 2021 Genesis GV80, with your salesperson John Lee, here at Genesis of Jersey City. You had made a quality decision, getting such an exceptional vehicle, as yours. And the team here is glad, that all is well. Please feel free to reach out, if you have any questions. Take care and drive safe.

- Lorenzo Aramini
Genesis of Jersey City
201-333-3100
laramini@hudsonautogroup.com


KC
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Kevin C.
Jersey City, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2021
verified customerVerified Customer
Category: Sales
Staff will try their best to get you in a car
Henriques really did everything he could to get me in a new car he worked with me although they were short staffed that day he made it work and helped everyone out as much as he could.
Recommended
Hector F P. from Genesis Of Jersey City responded on 05/09/2021 06:57 PM

Hi Kevin,
Thank you for leaving a 5 star review, on your recent purchase experience, for your new 2021 Genesis GV80, with your salesperson Alex Sornoza, here at Genesis of Jersey City. You had made a quality decision, getting such an exceptional vehicle as yours. And Hudson Hyundai is glad, that all is well. Please feel free to reach out, if you have any questions. Take care and drive safe.

- Lorenzo Aramini
Hudson Auto Group
201-333-3100
laramini@hudsonautogroup.com


CT
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Carlos T.
Bayonne, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/14/2021
verified customerVerified Customer
Category: Sales
Will Howard should be the name you ask for!
I’ve purchased and had several vehicles. And as soon as you pay and begin signing the act is up and your sitting on the side waiting for your car to get washed and prepped. Will Howard didn’t put on an act and during these unprecedented times this gentleman displayed the best form of customer service I have seen up to date. In times like these customer service will be the deciding factor on overall business and Hyundai/ Genesis has an amazing future leader by the name of Will Howard that was attentive patient and welcoming.
Recommended
Hector F P. from Genesis Of Jersey City responded on 02/18/2021 08:22 PM

Hi Carlos,
Thank you for leaving a 5 star review, for your recent purchase experience, for your new 2021 Genesis Gv80, at Genesis of Jersey City. Your salesperson Will values delivering world class service, to each of his customers, and he is glad that you were fully satisfied. Plus, the team here wishes you well, going forward. If you have any questions, please feel free to reach out, for information that is useful. Take care and drive safe.

- Lorenzo Aramini
Genesis of Jersey City
201-333-3100
laramini@hudsonautogroup.com


DE
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Dean E.
North Bergen, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2021
verified customerVerified Customer
Category: Sales
Jose went above and beyond
This is my 3 rd vehicle leased here. The sales people are great! Jose walked me through every step and went over each feature of the car and how it works when I picked the car up.
Recommended
Hector F P. from Genesis Of Jersey City responded on 01/30/2021 12:16 PM

Hi Dean,
Thank you for leaving a 5 star review, on your recent purchase experience, with your salesperson Jose Terrero, for your new 2021 Genesis G70. All of Genesis of Jersey City is really glad, that you had given this dealership the opportunity to earn your business, with such an exceptional vehicle, as yours! And we are glad that all had went well here. Please feel free to reach out to us, if you have any questions. Take care and drive safe.

- Lorenzo Aramini
Hudson Auto Group
201-333-3100
laramini@hudsonautogroup.com


RH
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Rydell H.
Newark, NJ
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021
verified customerVerified Customer
Category: Sales
Not Bad
Not Bad
Recommended

Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/05/2021
Category: Sales
Average
It could of been better.
Not Recommended
Hector F P. from Genesis Of Jersey City responded on 01/05/2021 11:24 AM

Hi Rydell,
Thank you for taking the time to rate your recent purchase experience, with your new 2021 Genesis G70, at Genesis of Jersey City. Your salesperson is honored to have been able to help you, to select such as exceptional vehicle as your own. And Genesis of Jersey City is glad that you have chosen this store as your preferred store, to earn your business. Please feel free to reach out in the future, if you have any questions. Take care and drive safe.

- Lorenzo Aramini
Genesis of Jersey City
201-333-3100
laramini@hudsonautogroup.com


DM
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Daniel M.
Bronx, NY
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2021
verified customerVerified Customer
Category: Sales
Excellent Experience
Genesis of Jersey were thorough, quick and efficient. This Gv80 Prestige outgunned our Range Rover Velar, to the point that once the Range Rover lease is over, we're purchasing another Gv80. Yes, it's that good!! Genesis set a new benchmark for the European luxury SUV market, Lexusa, Acura and Infinite have bitten the dust left by Genesis.
Recommended

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/01/2021
Category: Sales
A great experience
Genesis of Jersey were thorough, quick and efficient. This Gv80 Prestige outgunned our Range Rover Velar, to the point that once the Range Rover lease is over, we're purchasing another Gv80. Yes, it's that good!! Genesis set a new benchmark for the European luxury SUV market, Lexusa, Acura and Infinite have bitten the dust left by Genesis.
Recommended
Hector F P. from Genesis Of Jersey City responded on 01/03/2021 06:57 PM

Hi Daniel,
Thank you for taking the time, to write a review of your experience at Genesis of Jersey City, with your salesperson Christian. On behalf of this store, we  appreciate hearing you rave about your new 2021 Genesis Gv80, and your praise of your purchase experience as well. Your full satisfaction is always our store's priority. If you have any questions, please feel free to reach out. Take care and drive safe.

- Lorenzo Aramini
Genesis of Jersey City
201-333-3100
laramini@hudsonautogroup.com


NS
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Nagaraja S.
Jersey City, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/15/2020
verified customerVerified Customer
Category: Sales
Dependable service
Timely dependable help
Recommended
Hector F P. from Genesis Of Jersey City responded on 12/17/2020 07:43 PM

Hi Nagaraja,
Thank you for the 5 star review, on your recent purchase of your 2021 Genesis G70, with your salesperson Christian. Genesis of Jersey City is glad that you chose this store, as your preferred dealership, for your recent purchase. Your vehicle is exceptional, and we are glad that it is a great fit for your lifestyle. If you have any questions, please feel free to reach out. Take care and drive safe.

- Lorenzo Aramini
Hudson Auto Group
201-333-3100
laramini@hudsonautogroup.com


BR
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Bessie R.
Jersey City, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/14/2020
verified customerVerified Customer
Category: Sales
Genesis G80
Near where I live
Recommended
Hector F P. from Genesis Of Jersey City responded on 10/22/2020 09:05 AM

Hi Bessie,
Thank you for leaving a 5 star review on your recent purchase of your new 2020 Genesis G80, with Jose Terrero at Genesis of Jersey City. Jose Terrero values delivering world-class service to all of his guests here, and he is glad that you had a pleasant experience. Genesis of Jersey City hopes all is well going forward. Please feel free to reach out, if you have any questions. Take care and drive safe.

- Lorenzo Aramini
Genesis of Jersey City
201-333-3100
laramini@hudsonautogroup.com


RC
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Ralph C.
Harrison, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/02/2020
verified customerVerified Customer
Category: Sales
Great dealership!
Genesis is a super car and Jersey City is a top notch dealership
Recommended
Hector F P. from Genesis Of Jersey City responded on 10/22/2020 08:49 AM

Hi Ralph, 
Thank you for leaving a 5 star review on your recent purchase experience with Jose Terrero, at Genesis of Jersey City. We are glad that you chose this store, as your preferred place for your new purchase, of your 2019 Genesis G70. Plus, everyone here is glad that all went well. Please feel free to reach out to us, if you have any questions. Take care and drive safe.

- Lorenzo Aramini
Genesis of Jersey City
201-333-3100
laramini@hudsonautogroup.com


EV
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Elizabeth V.
Newark, NJ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2020
verified customerVerified Customer
Category: Sales
New Genesis G-80
Isaias was very knowledgeable and very courteous about everything from beginning to end.
Great dealership and great people.
Recommended
Hector F P. from Genesis Of Jersey City responded on 10/22/2020 08:37 AM

Hi Elizabeth,
Thank you for leaving a 5 star review on your recent purchase of your new 2020 Genesis G80, with Isaias Ferreira here at Genesis of Jersey City. Isaias really appreciates your compliments and he appreciates your business during these tough times. Please feel free to reach out, if you have any questions going forward. Take care and drive safe.

- Lorenzo Aramini
Genesis of Jersey City
201-333-3100
laramini@hudsonautogroup.com

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