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Pica's Automotive Services Center Inc

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(75 Reviews)
84
Write a Review

Score Details

5 stars
95%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
4%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
84
Net Promoter Score ®

Business Details

About

Honesty and Affordability are what Pica's Automotive is based on for the last 30 years. Our AAA shop treat’s you like family so come on aboard. Honesty and Affordability are what Pica's Automotive is based on for the last 30 years. Our AAA shop treat’s you like family so come on aboard.

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(201) 798-5566
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
90 NJ-139 Jersey City, NJ 07306
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Affiliations

Pica's Automotive Services Center Inc's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(75 Reviews)
Write a Review
Recent Reviews
AB
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ANDREA B.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/05/2025
0
Overpriced
Just because I’m a woman doesn’t mean I’m dumb. I know when you’re overcharging me. You should be ashamed.
JA
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JESUS A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
10
Good service
Buen servicio
JG
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JOHN G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
10
A little on the pricey end
A little on the pricier end of mechanic shops but it's worth it. Work is guaranteed for a year, and he breaks absolutely everything down for you as far as explaining what is exactly wrong and what can possibly go wrong.
AO
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ANGELA O.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
10
Great Service and very responsive
I went to Picca for a problem I had been dealing with for over a year. I had taken the car to Audi Brooklyn multiple times, where they charged me astronomical amounts and repeatedly claimed the issue was fixed—though it never was. A trusted friend finally recommended Picca, and the experience was a stark contrast. They were honest, transparent, and genuinely helpful. Highly recommend!
JV
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JOE V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
10
Excellent
Professional
MN
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MICHELLE N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
10
Great service
Mark and his team were able to accommodate me on short notice when I had some issue with my brakes.
He replaced the brake pads and rotors in reasonable time and at a fair price.
I highly recommend Pica’s automotive services.
BT
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BILL T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2025
10
Great service
Finished my vehicle in a timely manner. Also has great manners!!!
JV
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JR V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
10
Hard braking problem
I went in because I was having a problem with my brakes and went to Picas first diagnosis and repair. I was told the possibilities and given the option with recommendation to try the least expensive remedies first instead of changing the entire system.
The second step in the progression wound up fixing the problem and it was a moderate cost as opposed to expensive.
BM
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BILL M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
10
Pica took care of me like family.
Everything was 5 stars. Cost, work and lunch.

Brakes, oil change and repair.
MM
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MEI M.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/23/2024
0
Don’t get Towed Here
$400 to change the end of my battery cable, charge my battery, and “reprogram” my car. ended up ruining my battery and actuator and had to buy a new one of both
JV
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JR V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
10
Loyal Customer
I trust Pica’s Automotive with all my vehicle needs. I find them to be honest and stand by their work. They don’t go overboard and discuss why they recommend any work
JV
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Jasmeet V.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/08/2024
10
Excellent work, and a clean job
I had a flat tire and they replaced it and it’s been a year and the tire has been running perfectly fine
JF
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JIM F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/06/2024
10
Great Mom and Pop shop
Very trustworthy. As a former mechanical engineer way past his prime, Pica was honest, fair and thorough
RX
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r x.
Jersey City, NJ
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/06/2024
0
Overcharged and got scammed
came with a battery issue was told to go back home and then over the phone advised to run diagnostics, change battery, change alternator - with labor overall it all cost me $900+

When came to pick up the car and asked for diagnostic report, said don't have it. When asked how do you know alternator is faulty, it’s because they ran test. Asked to see the report he said doesn’t have it. Asked for old alternator back said it would cost me $50 extra… Asked next day why the car wasn't fixed like he had promised, said he ordered wrong part and next morning when called he said it will now done in an hour… stories dont add up.

Never had issue with turning car on, or issue with starter… scammed me to replace an alternator for no reason and made up stories. Avoid this place.
RB
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RISHI B.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/06/2024
1
not a good experience
Ran a diagnostic ($100) but didnt provide a report when asked
Overcharged on labor cost that required only 30 minute of work
Didnt communicate timeline effectively - initially told me it would be done by end of day, when called the next day said “ordered the wrong part but should be ready in 1 hour”… made no sense.

Refuse to ever go back
Displaying Review 1 - 15 of 75 in total
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