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SureCritic / Auto Repair / Genesis Of Elgin
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Genesis Of Elgin

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(19 Reviews)
53
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Score Details

5 stars
80%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
14%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
1
Total ReScores™
5.0
ReScore™ Average
53
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(847) 888-8222
No Business Hours Provided

Business Hours

* No Time Zone Provided
1200 E. Chicago Street Elgin, IL 60120
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Sales Department's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(19 Reviews)
Write a Review
Recent Reviews
KD
gravatar
King D.
South Bend, IN
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/17/2024
0
Category: Sales
Avoid this dealship
Good customer service when you are looking to purchase after they get your money poor customer service. I bought my car in April and still need my title paperwork. My 90-day tag has expired and the dealership does not care. They will not call you back to give you updates and get upset when you call them daily because I am paying for a car I cannot drive. They ignored my phone call, and then I called back on another number, and they answered. Please don't take the chance on this dealership if you have options to avoid at all costs.
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