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EGM Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,446 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Elk Grove Village, IL, you’ve found us. Here at EGM Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Elk Grove Village car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you
If you’re looking for auto repair in Elk Grove Village, IL, you’ve found us. Here at EGM Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Elk Grove Village car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Elk Grove Village, we are totally confident that EGM Automotive is the best option in town!

Your Family-Owned, Friendly Neighborhood Service Station For More Than 20 Years!

Proudly serving the areas of Elk Grove Village, Addison, Arlington Heights, Des Plaines, Hoffman Estates, Itasca, Roselle, Schaumburg, Wood Dale.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(847) 301-0058

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1195 Rohlwing Rd Elk Grove Village, IL 60007
EGM Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,446 Reviews)

Verified Customer
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Great service as always
Russ and the team provided excellent service as always!

Verified Customer
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Oil change
Manny and the crew are great. They are knowledgeable, courteous and helpful.
Manny from EGM Automotive responded on 04/16/2025 12:20 PM

 Your appreciation for our crew is greatly valued, and we're always here to lend a hand when you need it! Thank you for 5 Star review and for your business!  

Manny

Verified Customer
Chicago, IL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/15/2025
verified customerVerified Customer
9
Regular Maintenance
I've been taking my vehicle to EGM for the last 15 years and they have great Customer Service as always. I trust the team at EGM to take care of my car with professionalism and care. I imagine volume of business is booming, however, receiving an update call on my car's maintenance work progress would be appreciated.
Manny from EGM Automotive responded on 04/15/2025 09:37 AM

It's great to hear you've been with us for 15 years – that's like a lifetime in car years! We're glad you appreciate our customer service and trust us with your vehicle. We completely understand the need for updates, especially when your car is in our care. Communication is key, and we will definitely take your feedback to heart. We'll aim to keep you better informed next time – after all, no one likes waiting in suspense! Safe travels until we meet again.


Verified Customer
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Friendly and helpful
Always helpful and friendly many people I know go here
Manny from EGM Automotive responded on 04/11/2025 11:00 AM

It's fantastic to hear that you've had such a positive experience with our team! We pride ourselves on being the friendly neighborhood experts in automotive care. And it seems your friends are onto something great by recommending us! If there's anything else we can assist you with, just give us a shout—we're here to help, one friendly face at a time!

Manny

DC
Donna C.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Routine oil change,,suggested recommendations!
Excellent service in all areas, very honest,takes the time to give you quotes. So will be taking car in for suggested recommendations. Honestly can't say anything but they are the above EXCELLENT!
Manny from EGM Automotive responded on 04/11/2025 11:01 AM

We appreciate your glowing feedback! It sounds like our team hit all the right notes, and we couldn't be happier to hear that you found our service honest and thorough. We're all about providing clarity and quality, and we're looking forward to helping you with those recommendations. Here's to keeping your car in tip-top shape and our relationship going strong!

Manny

SU
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Steve U.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Keeping my SUV on the road!!
EGM always does a great job!! Tells me what needs fixing and what can wait!! That’s why it’s my go to Automotive Repair shop for many years!!
Manny from EGM Automotive responded on 04/09/2025 08:08 AM

It's fantastic to hear that EGM Automotive has become your go-to repair shop over the years! We believe in giving you the scoop on what needs fixing and what can take a little vacation—just like your car when it's not with us. Your continued trust means the world to us, and we look forward to keeping your vehicle in tip-top shape for many more years to come!

Manny

SU
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Steve U.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
10
Maintenance time
As always EGM Automotive does a great job time and time again every time I need some maintenance or repair done!!
Manny from EGM Automotive responded on 04/08/2025 09:17 AM

We're glad to hear that EGM Automotive continues to hit the mark for your maintenance and repair needs! It's like we have a secret recipe for great service, and it seems to be working wonders. If there’s anything else we can do for you in the future, just give us a shout!

Manny

Verified Customer
Franklin Park, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
verified customerVerified Customer
10
Flat tire
Great service took care of my car right away will definitely come back for future repairs.
Manny from EGM Automotive responded on 03/28/2025 11:49 AM

We're glad to hear that you had such a great experience with our service! We're looking forward to helping you with any future repairs. Your vehicle will always be in good hands with us! Thank you again for your business! 

Manny

SJ
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Steve J.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/28/2025
10
EGM excellent!!!!
My wife and I have recently brought both of vehicles EGM. We having been going there for years. Excellent service. Manning, Russ and Randy make an excellent team. 5+ stars.
Manny from EGM Automotive responded on 03/28/2025 09:02 AM

It's fantastic to hear that you've been part of the EGM family for years! I'm glad to hear our awesome crew took great care of you and your wife's vehicle. We're always here to keep the good times rolling with your vehicles. Your loyalty means the world to us! Thank you again for your review and for your business! 

Manny

JF
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Janet F.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/27/2025
10
Consistently good service
Manny, Russ, Randy and team recently helped me ensure my car was safe for a roadtrip. They let me know what work was currently recommended and what might wait for later. I also appreciated the convenient shuttle service to my home/work. My car was fixed and did great on my trip! Having a safe car provides me with peace of mind. I am grateful for honest and attentive service. Thank you!
Manny from EGM Automotive responded on 03/27/2025 08:05 AM

We appreciate you taking the time to share your feedback! It's fantastic to hear our team help get your car road-trip ready. We aim to provide clear recommendations so you can prioritize what needs attention. We're also glad you enjoyed our shuttle service and wishing you many more safe and adventurous journeys ahead!

Manny

Verified Customer
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2025
verified customerVerified Customer
10
Great service
First time customer! Was very impressed with service ! Russ & whoever I talked to listened to my concerns & I felt heard! Will return as a customer !!!
Manny from EGM Automotive responded on 03/24/2025 05:23 AM

We're really pleased to hear that your first experience with us was a great one! I'm glad to hear our awesome crew hit the mark and made sure your concerns were addressed. It's always our goal to ensure you feel heard, we look forward to having you back for your next service visit.  

Manny

JB
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Jerry B.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
10
They "nailed" it again.
My second visit to EGM for scheduled oil change and a problem with the rear tire losing more pressure over time than the other three. I thought the valve may have gone bad, but it turned out there was a nail in the tire, which they were able to repair. I'm glad I found this repair shop. They have a lot of repeat customers and it's easy to see why.
Manny from EGM Automotive responded on 03/13/2025 07:26 AM

We appreciate your feedback and are delighted that you chose EGM for your oil change and tire repairs. We're committed to keeping our customers rolling smoothly, and it's comforting to know that our reputation for repeat visits is well-earned. Wishing you many more miles of worry-free driving! Thank you again for your business! 

Manny

DP
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Dave P.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
EGN
Friendly, efficient, timely.
Manny from EGM Automotive responded on 03/12/2025 10:26 AM

We appreciate your feedback and we're glad to hear you had a friendly, efficient experience with us. If you ever need anything else, you know where to find us! Thank you for your 5 Star review!  

Manny

AK
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Angie K.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
10
Always Great Service!
I have been coming to EGM for at least 4 years now. I trust them with all of my cars. They are reliable and honest.
Manny from EGM Automotive responded on 03/07/2025 07:03 AM

We're delighted to hear about your loyalty over the years! Our goal is to keep your cars running smoothly while staying honest. Your support means a lot to us, and we look forward to continuing to serve you in the future. Thank you again for your business and review!  

Manny

BF
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Bill F.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Review of EGM Auto
Exceptional service as always!
Manny from EGM Automotive responded on 03/07/2025 07:12 AM

We appreciate your feedback and are delighted to hear that.  It's our goal to keep providing excellant service everytime!  Your support means a lot to us, and we're here to keep exceeding your expectations! 

Manny
Service Coupons and Posts
🏆 Thank you for the high praise! We always aim to be the best in town, and it seems we’re hitting the mark! 🚗✨ Remember, we’re here to keep your ride running smoothly and your smile wide! #BestRepairShop #EGMAutomotive
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We’re grateful for the love! 💖 Your trust keeps our engines running smoothly! Here’s to always delivering top-notch service—because your ride deserves the best! 🚗💨 #EGMAutomotive #CustomerLove
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Thanks for the love! We're thrilled you think we're awesome! 🚗💨 We strive to keep your ride in top shape and your spirits high! Looking forward to your next visit! 🌟 #CarCare #AwesomeService
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We're thrilled to hear you had a fantastic experience with our friendly team! 😄🚗 Timely work and knowledgeable staff are our secret sauce! Thanks for trusting EGM Automotive with your car care! #CustomerAppreciation #EGMAutomotive 🌟
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Thanks for the glowing review! 🌟 We're thrilled our team could navigate the road of options with you. We promise to keep the engine of excellent service running! See you next time! 🚗💨 #CustomerCare #EGMAutomotive
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Thank you for the fantastic review! We're thrilled your z28 is in good hands with us—trustworthy mechanics, better than family? Now that's a compliment! 🚗💨 We look forward to keeping your ride in top shape! #EGMAutomotive #Z28Love
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We're revving up with gratitude for this awesome review! 🚗💨 Fast service and friendly faces are what we strive for. Thanks for being part of the EGM family! You make our wheels turn! 🌟 #EGMAutomotive #CustomerLove
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Thank you for the kind words! We're thrilled you think we’re a "very good company!" 🚗✨ We work hard to keep your ride smooth and ready for the road. Remember, if your car has a mind of its own, we’re here to bring it back on track! #EGMAutomotive #CarCare
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🚗💨 We love a speedy solution! Thanks for trusting us with your ride. Our team is always here to keep things running smooth—no tow truck needed! We appreciate your loyalty! 🙌 #CustomerAppreciation #EGMAutomotive
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We're thrilled to be your automotive family! 🛠️💖 Thanks for recognizing our team's dedication to solving your issues and our resourcefulness. We're always on the hunt for the right answers! 🚗🔍 #EGMAutomotive #FamilyFirst
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🚗✨ Thanks for the stellar review! We always aim for a "10" in honesty and helpfulness. We're all ears when it comes to your car's needs! Keep rollin' with us! 😄 #EGMAutomotive #CustomerAppreciation
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We appreciate the shoutout! 🚗✨ Great service and top-notch communication are our secret ingredients. We're here to keep your ride happy! Thank you for trusting EGM Automotive! #CustomerLove #AutoService
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Thanks for the love! ? We're thrilled our team made your visit awesome. We strive for honest service and a friendly vibe—no greasy hands or shady deals here! ?✨ See you next time for more tire-squealing fun! #EGMAutomotive #CustomerLove
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We're revved up to hear about your experience! ?? Trust is our fuel, & we're grateful for your support! A huge shoutout to our team for making EGM your go-to spot for years. We're all about team effort and keeping you happy! ? #ThankYou #TrustEGM
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We're thrilled to hear our transparency and friendly service impressed you! ?? A comfy waiting area is essential—because who says car maintenance can't be a little pampering? Thanks for the awesome review! #EGMAutomotive #TopNotchService
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We're over the moon with this review! ? Our team loves breaking things down so you can drive away with a smile and confidence! Thanks for recognizing Russ and the crew's efforts. We're here to keep your wheels turning! ?️? #EGMAutomotive #CustomerCare
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?✨ We love that our team is always on the ball, even after hours! Quick service is our middle name! Thanks for trusting EGM Automotive to keep you rolling smoothly. We'll be here when the next car drama unfolds! ?? #EGMAutomotive #FastService
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Thanks for the fantastic review! No problems? That’s our specialty! ?✨ We’re thrilled you had a smooth experience. Remember, we’re always here to keep things running like a well-oiled machine! #EGMAutomotive #SmoothRide
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Thanks for putting your trust in EGM Automotive! ?? We're thrilled to know you think we're great! We promise to keep your vehicles running smoother than a well-oiled machine! ?? #EGMAutomotive #TrustTheExperts
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Thanks for the stellar review! ? We're thrilled to hear you loved our service so much that you’re coming back for more! We promise to keep your wheels turning smoothly. ?? #EGMAutomotive #CustomerSatisfaction
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Thanks for the love! ❤️ We're thrilled our friendly team and fair prices hit the mark! Our techs are ready to keep you rolling smoothly. Remember, “a happy car is a happy life!” ?✨ #EGMAutomotive #HappyCustomers
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We're thrilled to hear about your first visit! ?✨ Exceptional service, quality work, and a shuttle that’s a lifesaver? We're blushing! Thank you for the kind words and we can't wait to welcome you back! #AutoCare #GameChanger ??
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We’re revving up the appreciation! ?✨ Thank you for calling us top-notch as usual! Your trust in our service keeps us fueled up and ready to go. Here’s to many more smooth rides together! ?️ #EGMAutomotive #CustomerLove
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We’re blushing over here! ? Thank you for the fantastic review! Our team loves serving you with knowledge and honesty—you might just say we put the “good” in “good vibes”! Keep those wheels turning and see you soon! ?? #BestService #EGMAutomotive
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Thanks for the thumbs up! ? We're thrilled our team could make your experience a breeze. We're all about friendly service and keeping your ride in top shape! ?? Looking forward to your next visit! #EGMAutomotive #CustomerAppreciation
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Thanks for your kind words! ? We're thrilled we could save the day and keep you cozy before that snow hit! ❄️ Remember, we're always here to keep your ride in tip-top shape! ?? #EGMAutomotive #CustomerServiceHero
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Thanks for the kind words! ?✨ We're thrilled our prompt and courteous service hit the right notes! And yes, our drop off/pick up service is like a pit stop for your car! ?️ Your trust means the world to us. #EGMAutomotive #ServiceWithASmile
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Thanks for the awesome review! We're glad our coupon sweetened the deal, but it sounds like Russ already has your heart! ?? Come back anytime for smiles and great service! #EGMAutomotive #CustomerLove
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Thanks for the kind words, Joann! ? We're glad you had a great experience with us. We appreciate your loyalty and your kind words to others. #EGMAutomotive #ElkGroveVillage
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