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EGM Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,488 Reviews)
94
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
94
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in Elk Grove Village, IL, you’ve found us. Here at EGM Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Elk Grove Village car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you
If you’re looking for auto repair in Elk Grove Village, IL, you’ve found us. Here at EGM Automotive we work hard to earn your trust and loyalty. We know how important it is to find a Elk Grove Village car service you can rely on, so your satisfaction is our top priority each and every day.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Elk Grove Village, we are totally confident that EGM Automotive is the best option in town!

Your Family-Owned, Friendly Neighborhood Service Station For More Than 20 Years!

Proudly serving the areas of Elk Grove Village, Addison, Arlington Heights, Des Plaines, Hoffman Estates, Itasca, Roselle, Schaumburg, Wood Dale.
...more

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(847) 301-0058

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1195 Rohlwing Rd Elk Grove Village, IL 60007
EGM Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,488 Reviews)

TM
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Theresa M.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
EGM will take care of your auto needs!
Professional, fair prices, on time, and takes the time to explain everything!
Highly recommend!
Manny from EGM Automotive responded on 08/01/2025 03:11 PM

We appreciate your glowing review! It sounds like you had a fantastic experience with us, and we're glad to hear that our team was able to provide the professional service you deserve. We strive to make car repairs as clear as possible, because let’s face it, no one likes mystery under the hood. Thanks for the recommendation—it truly means a lot to us!

Manny

NB
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Nancy B.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2025
verified customerVerified Customer
10
Excellent service, as always
Thanks to the EGM team for helping me keep my 200K+ mile car going. It means so much to have a mechanic shop I can trust.
Manny from EGM Automotive responded on 08/01/2025 08:37 AM

We appreciate you taking the time to share your experience with us. It's fantastic to know that our team is keeping your trusty vehicle on the road—200K miles is quite the achievement! We strive to build a relationship based on trust because let’s face it, in the world of mechanics, it’s like finding a unicorn. Rest assured, we’ll continue to work hard to keep your car rolling smoothly. Happy driving!

Manny

KP
Kaushal P.
Elk Grove Village, IL
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
07/29/2025
verified customerVerified Customer
5
First experience wasn’t the best
I got charged more for the oil then i was told over the phone. They also didn’t turn off the service engine light.
Manny from EGM Automotive responded on 07/30/2025 07:23 AM

We appreciate you taking the time to share your experience. It sounds like we left you with more questions than answers, which is never our goal. We're sorry to hear about the confusion regarding the oil charge and the service engine light issue. Looks like we might need to give our communication skills a little tune-up. Your feedback is valuable to us, and we will certainly look into this matter to ensure we're providing a smoother ride for all our customers. If there’s anything more you’d like to discuss or any further assistance we can offer, please feel free to reach out.


EJ
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Eric J.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Brakes system
Manny, thanks for taking care of my brake system. You have an awesome team and everyone is just so polite and responsive to all my repair needs. I will see you next time. Thanks a million 👍
Manny from EGM Automotive responded on 07/28/2025 10:31 AM

We're delighted to hear that you had a great experience with our team! It's always nice to know that our efforts in providing polite and responsive service are recognized. Giving your brake system the care it needs is what we do best, and your positive feedback makes it all worthwhile. We'll be ready for your next visit, so keep the wheels turning!

Manny

JG
Janice G.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
The best service
EGM Automotive is the best !!!
We had an emergency come up with our car and as always EGM Automotive took care of it promptly, professionally ,and courteously.
EGM Automotive is honest and always do right by their customers.
Thank you once again!!
Manny from EGM Automotive responded on 07/26/2025 11:44 AM

We truly appreciate you taking the time to share your experience with us. It’s always our goal to be the superheroes of automotive issues—cape not included. Knowing that we could help you in an emergency really makes our day! We’re glad to hear that our team’s dedication to honesty and professionalism shines through. Here’s to keeping your car running smoothly; we’re just a call away for any future adventures (or emergencies)!

Manny

JS
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Jennifer S.
Schaumburg, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Highly Recommend
Have never been disappointed with the professional & courteous customer service. Repair techs extremely knowledgeable & thorough in servicing & repairing vehicle. Thank you EGM !
Manny from EGM Automotive responded on 07/25/2025 08:00 AM

We genuinely appreciate your feedback and are delighted to hear about your positive experiences with our team. It sounds like our techs have been putting their expertise to great use, and we’re glad they’ve been able to keep your vehicle in tip-top shape. A well-serviced car is like a happy car, your support means a lot to us. We look forward to keeping your car rolling smoothly in the future.

Manny

BC
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Bernie C.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
First class, efficient, and reasonable
Peace of mind .... that I no need to take my car to Mercedes Service and repair any longer. These Gentleman at EGM automotive are efficient, responsible and very reasonably priced! I'm so glad I found them😁 Bernie Ciardullo
Manny from EGM Automotive responded on 07/24/2025 12:23 PM

We're delighted to hear that you've found your automotive haven with us! It sounds like you've successfully traded the high costs of Mercedes service for a little peace of mind and a lot of savings. Our team always strives to provide efficient and responsible service—it's our not-so-secret recipe for happy customers. Enjoy the ride knowing your car is in good hands!

Manny

LM
Louise M.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Great people
Great people to deal with easy
Manny from EGM Automotive responded on 07/24/2025 10:35 AM

We're glad to hear you found our team easy to work with. We strive to make things as straightforward as possible—like a well-oiled machine! Your positive feedback fuels our passion, so thank you for taking the time to share your experience. We appreciate having customers like you who keep it real!

Manny

LB
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Linda B.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
Great Automotive Repair
EGM Automotive is a very profession and thorough company. They listen and keep you updated on all findings. I highly recommend EGM for your auto repairs.
Manny from EGM Automotive responded on 07/22/2025 08:25 AM

It's wonderful to hear that you found our team at EGM Automotive both professional and thorough. We always strive to keep our customers in the loop—after all, we believe that good communication is key, whether it's about your car's health or the latest trends in auto repairs. Your recommendation means a lot to us! If you ever need anything else, just know we’re here to help.

Manny

Verified Customer
Rockford, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/21/2025
verified customerVerified Customer
10
A+ 10/10
Great work and very happy. They got me in fast and professional all the way and got me back on the road 10/10!
Manny from EGM Automotive responded on 07/22/2025 08:26 AM

We appreciate your feedback and are delighted to hear that you had a speedy and professional experience with us. Getting you back on the road is what we aim for—after all, nobody enjoys sitting in a garage when there are adventures to be had. If you ever need us again, we’ll be right here, armed with tools and snacks!

Manny

AR
Anthony R.
Hoffman Estates, IL
BMW 128i
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
First visit
Randy was great. Work was completed on time. All at a very fair price. I will definitely go back as the need arises.
Manny from EGM Automotive responded on 07/18/2025 10:19 AM

We're happy to hear that Randy made your experience a top-tier one! Looking forward to assisting you again when the need arises, and we promise to keep serving up that same great service. Safe travels in the meantime!

Manny

BR
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Barbara R.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Trustworthy
Excellent, timely service. Did exactly what they said needed to be done and had the car ready when they said they would. Didn’t push any unnecessary services. Always seem trustworthy.
Manny from EGM Automotive responded on 07/16/2025 08:22 AM

We appreciate your feedback! It sounds like you had a smooth ride, and we're glad we could keep things on track. Our goal is to provide honest and reliable service without adding any extra detours. Trust is key in this journey, and we're happy to have earned yours. Looking forward to keeping your wheels turning!

Manny

ML
Maureen L.
Schaumburg, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Excellent
This was my first visit and I was greeted by Manny. The customer service was excellent, Manny kept in touch about the progress of my car and it was ready when promised. I would definitely recommend EGM to my family and friends.
Manny from EGM Automotive responded on 07/16/2025 07:05 AM

We appreciate your glowing review and are pleased to hear that your first visit was a positive one. Thanks for recommending us to your family and friends; we’ll be here whenever they need service! Thank you again for your business!                                         

Manny


JL
John L.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2025
verified customerVerified Customer
10
Excellent Garage
These guys did great work. Clean bays and great service. Nice job.
Manny from EGM Automotive responded on 07/14/2025 09:21 AM

We appreciate your positive feedback! It sounds like our team is not just working hard but also making sure everything is spick and span. Clean bays and great service – that’s our secret recipe for happy customers! Thanks for taking the time to share your experience. We're glad you enjoyed your visit.

Manny

BK
Bill K.
Elk Grove Village, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
10
Oil Change
EGM changed my oil while I waited. Prompt excellent service as usual.
Manny from EGM Automotive responded on 07/10/2025 11:44 AM

We appreciate you sharing your positive experience with us! It’s great to know that you found our service to be prompt and excellent. We're all about keeping your vehicle running smoothly, and we’re glad we could help out. See you next time for the next oil change adventure!

Manny
Service Coupons and Posts



Thank you for the fantastic review! 🚗 We're thrilled to hear our team gave your new ride a thorough check-up! Your trust means the world to us, and we're always here to keep your automotive adventures on the right track! 🛠️ #EGMAutomotive #CustomerCare
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Thank you for the fantastic review! We're thrilled to keep you informed while your car gets the TLC it deserves. 🚗✨ Our team believes in service, not sales – because a happy customer is the best fuel! 🔧 #EGMAutomotive #CustomerCare
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Thanks for the fantastic review! We're thrilled to be your go-to for all things auto! 🛠️🚗 Great service and clear explanations are our jam. Here’s to more years of keeping your cars happy and healthy! 🚙💨 #EGMAutomotive #CarCareHeroes
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Thanks for the stellar review! 🌟 We're proud to give your Audi the royal treatment it deserves at oil change time. 🚗💨 Next stop: smooth rides ahead! #EGMAutomotive #AudiCare
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Thanks for the fantastic review! 🚗💨 We're thrilled to hear you loved our communication and service. We strive to keep things running smoothly—just like your vehicle! Keep cruising and see you again soon! #EGMAutomotive #TopNotchService
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A smooth ride starts with a great oil change! 🚗💧 We're thrilled to hear you had a professional experience with us. Come back anytime—your car will thank you! #EGMAutomotive #OilChangeExperts
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Thanks a million for the kind words! 🙌 We're thrilled to be your go-to for car services over the years. Your support fuels us to keep revving our engines! 🚗💨 Here’s to many more smooth drives ahead! #ThankYou #CarCareChampions
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Thanks for the love! 💖 We're thrilled to help keep that 20-year-old Jeep cruising strong! Here's to many more miles and great adventures ahead. 🛻✨ #EGMAutomotive #RoadReady
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Thank you for your awesome review! 🌟 We're thrilled to hear you had a speedy service with us—who says mornings can't be productive? 🚗💨 We're always here to help, even at the crack of dawn! #EarlyBirdService #EGMAutomotive
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Thanks for the glowing recommendation! We love making your ride shine like a diamond! 💎🚗 Your support fuels our passion for top-notch auto care! Keep those wheels rolling with us! #EGMAutomotive #CustomerLove
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🏆 Thank you for the high praise! We always aim to be the best in town, and it seems we’re hitting the mark! 🚗✨ Remember, we’re here to keep your ride running smoothly and your smile wide! #BestRepairShop #EGMAutomotive
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We’re grateful for the love! 💖 Your trust keeps our engines running smoothly! Here’s to always delivering top-notch service—because your ride deserves the best! 🚗💨 #EGMAutomotive #CustomerLove
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Thanks for the love! We're thrilled you think we're awesome! 🚗💨 We strive to keep your ride in top shape and your spirits high! Looking forward to your next visit! 🌟 #CarCare #AwesomeService
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We're thrilled to hear you had a fantastic experience with our friendly team! 😄🚗 Timely work and knowledgeable staff are our secret sauce! Thanks for trusting EGM Automotive with your car care! #CustomerAppreciation #EGMAutomotive 🌟
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Thanks for the glowing review! 🌟 We're thrilled our team could navigate the road of options with you. We promise to keep the engine of excellent service running! See you next time! 🚗💨 #CustomerCare #EGMAutomotive
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Thank you for the fantastic review! We're thrilled your z28 is in good hands with us—trustworthy mechanics, better than family? Now that's a compliment! 🚗💨 We look forward to keeping your ride in top shape! #EGMAutomotive #Z28Love
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We're revving up with gratitude for this awesome review! 🚗💨 Fast service and friendly faces are what we strive for. Thanks for being part of the EGM family! You make our wheels turn! 🌟 #EGMAutomotive #CustomerLove
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Thank you for the kind words! We're thrilled you think we’re a "very good company!" 🚗✨ We work hard to keep your ride smooth and ready for the road. Remember, if your car has a mind of its own, we’re here to bring it back on track! #EGMAutomotive #CarCare
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🚗💨 We love a speedy solution! Thanks for trusting us with your ride. Our team is always here to keep things running smooth—no tow truck needed! We appreciate your loyalty! 🙌 #CustomerAppreciation #EGMAutomotive
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We're thrilled to be your automotive family! 🛠️💖 Thanks for recognizing our team's dedication to solving your issues and our resourcefulness. We're always on the hunt for the right answers! 🚗🔍 #EGMAutomotive #FamilyFirst
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🚗✨ Thanks for the stellar review! We always aim for a "10" in honesty and helpfulness. We're all ears when it comes to your car's needs! Keep rollin' with us! 😄 #EGMAutomotive #CustomerAppreciation
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We appreciate the shoutout! 🚗✨ Great service and top-notch communication are our secret ingredients. We're here to keep your ride happy! Thank you for trusting EGM Automotive! #CustomerLove #AutoService
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Thanks for the love! ? We're thrilled our team made your visit awesome. We strive for honest service and a friendly vibe—no greasy hands or shady deals here! ?✨ See you next time for more tire-squealing fun! #EGMAutomotive #CustomerLove
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We're revved up to hear about your experience! ?? Trust is our fuel, & we're grateful for your support! A huge shoutout to our team for making EGM your go-to spot for years. We're all about team effort and keeping you happy! ? #ThankYou #TrustEGM
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We're thrilled to hear our transparency and friendly service impressed you! ?? A comfy waiting area is essential—because who says car maintenance can't be a little pampering? Thanks for the awesome review! #EGMAutomotive #TopNotchService
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We're over the moon with this review! ? Our team loves breaking things down so you can drive away with a smile and confidence! Thanks for recognizing Russ and the crew's efforts. We're here to keep your wheels turning! ?️? #EGMAutomotive #CustomerCare
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?✨ We love that our team is always on the ball, even after hours! Quick service is our middle name! Thanks for trusting EGM Automotive to keep you rolling smoothly. We'll be here when the next car drama unfolds! ?? #EGMAutomotive #FastService
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Thanks for the fantastic review! No problems? That’s our specialty! ?✨ We’re thrilled you had a smooth experience. Remember, we’re always here to keep things running like a well-oiled machine! #EGMAutomotive #SmoothRide
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Thanks for putting your trust in EGM Automotive! ?? We're thrilled to know you think we're great! We promise to keep your vehicles running smoother than a well-oiled machine! ?? #EGMAutomotive #TrustTheExperts
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Thanks for the stellar review! ? We're thrilled to hear you loved our service so much that you’re coming back for more! We promise to keep your wheels turning smoothly. ?? #EGMAutomotive #CustomerSatisfaction
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Thanks for the love! ❤️ We're thrilled our friendly team and fair prices hit the mark! Our techs are ready to keep you rolling smoothly. Remember, “a happy car is a happy life!” ?✨ #EGMAutomotive #HappyCustomers
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We're thrilled to hear about your first visit! ?✨ Exceptional service, quality work, and a shuttle that’s a lifesaver? We're blushing! Thank you for the kind words and we can't wait to welcome you back! #AutoCare #GameChanger ??
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We’re revving up the appreciation! ?✨ Thank you for calling us top-notch as usual! Your trust in our service keeps us fueled up and ready to go. Here’s to many more smooth rides together! ?️ #EGMAutomotive #CustomerLove
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We’re blushing over here! ? Thank you for the fantastic review! Our team loves serving you with knowledge and honesty—you might just say we put the “good” in “good vibes”! Keep those wheels turning and see you soon! ?? #BestService #EGMAutomotive
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Thanks for the thumbs up! ? We're thrilled our team could make your experience a breeze. We're all about friendly service and keeping your ride in top shape! ?? Looking forward to your next visit! #EGMAutomotive #CustomerAppreciation
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Thanks for your kind words! ? We're thrilled we could save the day and keep you cozy before that snow hit! ❄️ Remember, we're always here to keep your ride in tip-top shape! ?? #EGMAutomotive #CustomerServiceHero
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Thanks for the kind words! ?✨ We're thrilled our prompt and courteous service hit the right notes! And yes, our drop off/pick up service is like a pit stop for your car! ?️ Your trust means the world to us. #EGMAutomotive #ServiceWithASmile
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Thanks for the awesome review! We're glad our coupon sweetened the deal, but it sounds like Russ already has your heart! ?? Come back anytime for smiles and great service! #EGMAutomotive #CustomerLove
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Thanks for the kind words, Joann! ? We're glad you had a great experience with us. We appreciate your loyalty and your kind words to others. #EGMAutomotive #ElkGroveVillage
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