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DuPage Auto Werks

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(383 Reviews)
96
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Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
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0
Total ReScores
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ReScore Average
96
Net Promoter Score ®

Business Details

About

If you’re looking for auto repair in West Chicago, IL, you’ve found us. Here at DuPage Auto Werks Ltd we work hard to earn your trust and loyalty. We know how important it is to find a West Chicago car service you can rely on, so your satisfaction is our top priority each and every day.

Here at DuPage Auto Werks Ltd we understand what
If you’re looking for auto repair in West Chicago, IL, you’ve found us. Here at DuPage Auto Werks Ltd we work hard to earn your trust and loyalty. We know how important it is to find a West Chicago car service you can rely on, so your satisfaction is our top priority each and every day.

Here at DuPage Auto Werks Ltd we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in West Chicago offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.

Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in West Chicago, we are totally confident that DuPage Auto Werks Ltd is the best option in town!
...more

Categories
Auto Maintenance, Oil Change, Auto Repair
Contact
(630) 231-4444

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
850 Meadowview Dr West Chicago, IL 60185
DuPage Auto Werks' Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(383 Reviews)

ST
Steve T.
West Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Quick turn around!
Here is a local shop, been here for years...the guys here treat you like family! If you are looking for fair and honest...this is it! I only say this about the best companies out there....its worth your time to visit Dupage Auto!
Dwayne S., president from DuPage Auto Werks responded on 06/19/2025 06:31 AM

Steve,  Thanks for the kind words.  We really appreciate it.  

Dwayne C. Shilling
president
6302314444


KS
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KARL S.
Geneva, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/16/2025
verified customerVerified Customer
10
Best service. Nothing to say but good comments. Highly recommended.
So helpful. Provide me with a car while fixing my Golf.
Dwayne S., president from DuPage Auto Werks responded on 06/18/2025 09:39 AM

We appreciate you taking the time to share your experience! It's great to hear that we could keep you cruising with a loaner while we worked our magic on your Golf. We understand that being without your vehicle can feel like being a fish out of water, so we’re glad we could help keep your wheels rolling. If your Golf needs any more TLC, we’ll be ready to give it the royal treatment!


MS
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MIKE S.
Bloomingdale, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Electrical problem
I had an alternator go out on a car. The car died and I jumped it to get it started. However without the alternator it wouldn’t go. If you stepped on the gas nothing would happen. I pullled the battery and charged it. Dupage auto advised me to drive the car directly to their facility, “Do not pass go, do not collect $200.” I nervously drove it there. They quickly repaired it and the car is running like a champ. I wholeheartedly recommend Dupage Auto. I trust them to do honest work and they always try to save me money where they can.
Dwayne S., president from DuPage Auto Werks responded on 06/08/2025 09:41 AM

We're glad to hear your car is back on the road, and it sounds like it was quite the adventure getting it there! It's always a little nerve-wracking when your vehicle pulls a disappearing act, but we’re happy you took the plunge and drove it to us. We're committed to honest, reliable service and making sure you’re not breaking the bank while keeping your car in top shape. Your recommendation means the world to us – we’d high-five you if we could! Here’s to many more smooth rides ahead.


RK
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RICHARD K.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Routine Maintenance For The Big Guy
DuPage Auto Werks is, and always has been, my go-to place to keep my cars running great. I bought my 2001 Eurovan new off the showroom floor, and thanks to Dwayne and the guys at DAW, after over 213,000 miles and 24 years, it’s still running great! I even recently had a person at a stop light ask me how I got a NEW Eurovan in the country! Had to show him the registration to convince him it wasn’t new!
Dwayne S., president from DuPage Auto Werks responded on 06/01/2025 09:40 AM

It's fantastic to hear about your enduring love for your 2001 Eurovan! At this rate, it’ll be showing up at classic car shows soon. We're glad to play a part in keeping it running like a charm for over two decades and 213,000 miles. Dwayne and the team are dedicated to treating every vehicle like a member of the family, even the ones that might have a few more 'mature' miles under their belt. Here’s to many more adventures on the road!


RW
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Robert W.
Bloomingdale, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
10
The best service
The knowledge,experience,quality,of workmanship,
Is superior. We previously used Mercedes Benz corp.dealership,(30years +).Now with Dupage auto Werks we are serviced by The Best.
The you Dwayne and Staff
TheWright
Dwayne S., president from DuPage Auto Werks responded on 05/18/2025 09:41 AM

We’re glad to hear that our team has earned your trust and provided you with top-notch service! It sounds like you’ve switched from one luxury to another—talk about an upgrade! Rest assured, we’ll do our best to keep your vehicle in peak shape. If you have any questions or need assistance, we're only a call away. Cheers to many more smooth drives ahead!


RW
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Robert W.
Bloomingdale, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
10
The best service
The knowledge,experience,quality,of workmanship,
Is superior. We previously used Mercedes Benz corp.dealership,(30years +).Now with Dupage auto Werks we are serviced by The Best.
The you Dwayne and Staff
TheWright
Dwayne S., president from DuPage Auto Werks responded on 05/18/2025 09:41 AM

It's fantastic to hear that you've made the switch to DuPage Auto Werks! We're so glad to know our team's knowledge, experience, and quality of workmanship have made a positive impact on your vehicle experience. It sounds like you've waved goodbye to the dealership and said hello to a new level of service. We'll keep striving to be "the best" you ever had, one oil change at a time!


JN
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Jeff N.
West Chicago, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
10
Jeff N
Dupage auto Works has helped me out with several things on my car. They do great work. The body shop does great work and the mechanics do great work. They are pricing is very fair. Dwayne is a great guy.
Dwayne S., president from DuPage Auto Werks responded on 05/03/2025 09:43 AM

We truly appreciate you taking the time to share your experience! It sounds like DuPage Auto Werks has become your car's second home, and we're glad to hear that our team, from the mechanics to the body shop, has been able to support you with such great service. Fair pricing is our secret ingredient to keeping everyone’s wheels turning smoothly. And yes, Dwayne is indeed a gem in the garage! Your support means a lot to us.


PG
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PAUL G.
Hanover Park, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Another great job by DAW
I have been to Dupage Auto Werks many times and I am always satisfied with their service. I would recommend them to my friends and family. Thanks to the whole service team.
Dwayne S., president from DuPage Auto Werks responded on 05/01/2025 09:41 AM

We're glad to hear that you've had such a positive experience with us at DuPage Auto Werks! It sounds like you might be our unofficial spokesperson, recommending us to friends and family. We promise to keep the service team on their toes—your satisfaction deserves only the best. Your continued support means a lot to us, and we’re here whenever you need us!


RK
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RICHARD K.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Routine Maintenance Update
We hit the 210,000 mile mark on our Touareg and as always, brought it in for Dwayne and the guys to give in a going over. I know its a lot of miles, but all is well, and I always feel a little better driving away after having the experts at DAW pronounce it healthy!
Dwayne S., president from DuPage Auto Werks responded on 04/20/2025 09:40 AM

We're impressed to hear that your Touareg has hit the impressive milestone of 210,000 miles! That's no small feat, and it's always reassuring to know our team can keep your vehicle feeling fit and ready for the road. It sounds like you've got a trusty steed on your hands. If only cars could tell us their stories, right? Here's to many more adventures ahead!


SS
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SCOTT S.
Carol Stream, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
The best BMW service option in the suburbs!
We've been longtime customers of DuPage Auto Werks. Dwayne and his team know their stuff, always find a way to work you into their schedule asap, and help anticipate issues with your vehicle to make sure it's performance continues to stay top notch.
Dwayne S., president from DuPage Auto Werks responded on 04/12/2025 09:52 AM

It's fantastic to hear from longtime customers like you! Dwayne and the team definitely have a knack for getting things done and keeping your vehicle in tip-top shape. It's like they have a sixth sense when it comes to car troubles. We appreciate your trust in us to take care of your automotive needs. Here’s to many more smooth rides ahead!


CB
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Chander B.
Oak Park, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2025
10
Root cause (s) for an engine problem without CEL or fault codes.
Our Q5 TDI with 98000 miles had engine hesitation and occasional missing while driving at a steady speed. No Check Engine Light or fault codes. Dwayne Shilling and his team looked at all the potential causes for the symptoms and were finally able to determine the root causes: intake manifold with heavy carbon buildup and a faulty throttle valve. Most dealerships don’t have the ability to diagnose and solve problems systematically, using the classic root cause failure analysis (RCFA) method that the team at DuPage Auto Werks uses regularly. Dwayne has trained his team to think through problems analytically. Unfortunately most mechanics don’t receive this kind of training. I have been going to DuPage Auto for 45 years for a reason. Indeed I buy German cars about which they know a lot just so I can avoid going to dealerships and speaking with service managers who know almost nothing about the cars they repair. Dwayne and his team really know their stuff.
Chander Balakrishnan
Chemical Engineer (Retired)
Dwayne S., president from DuPage Auto Werks responded on 04/03/2025 09:41 AM

We're delighted to hear about your experience with us! It seems our team has successfully cracked the case on your Q5 TDI like a seasoned detective. Addressing that carbon buildup and throttle valve issue is just another day in the life of those who love a good automotive mystery. As a regular for 45 years, it’s clear you’ve got good taste in both vehicles and service! Your appreciation for our analytical approach means a lot, especially in an industry where that level of diligence can sometimes feel like searching for a needle in a haystack. Cheers to many more years of us being your go-to for all things German cars – it seems we have a well-oiled machine here!


RK
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Richard K.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Checking Out Our New Ride
We just bought our Beetle Convertible and brought it to Dwayne and the guys to check it over and get the maintenance up to date. Hoping for lots of happy wind in the hair motoring! All is good… thanks guys!
Dwayne S., president from DuPage Auto Werks responded on 03/20/2025 09:43 AM

We appreciate your enthusiasm for your new Beetle Convertible! It sounds like you've got some fantastic adventures ahead with the wind in your hair. We're glad Dwayne and the team could help get your ride ready for some top-down cruising. Enjoy the open road, and may your journey be filled with sunny days and smooth drives!


RK
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Richard K.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/18/2025
10
Great Body Shop Experience!
Brought our Eurovan to the Body Shop side of DuPage AutoWerks after a fence post jumped out in front of us while backing down our driveway. Hey, it was really dark. They did a great job and can’t even tell anything happened! Thanks guys!
Dwayne S., president from DuPage Auto Werks responded on 03/20/2025 09:43 AM

We're glad to hear that your Eurovan is looking as good as new after its unexpected run-in with the fence post! It's amazing what some skilled hands and a little elbow grease can do. We hope the next time you're backing out, the only thing that jumps out at you is a friendly neighbor waving hello. Your satisfaction truly brightens our day!


JJ
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JOE J.
Warrenville, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/17/2025
verified customerVerified Customer
10
Oil change and brakes
Great quick service. Finished in one day …thank you DuPage Auto Werks.
Joe Jedlovec
Dwayne S., president from DuPage Auto Werks responded on 03/19/2025 09:40 AM

We appreciate your feedback and are delighted that you found our service quick and efficient. One-day turnaround is our way of keeping you on the road with minimal hiccups. If we could give you a gold star for being such a great customer, we would! Drive safe and enjoy those wheels of yours.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Fast Work
Did the job very fast and saved money
Dwayne S., president from DuPage Auto Werks responded on 03/14/2025 09:41 AM

We appreciate your feedback! It sounds like you found the perfect duo of speed and savings at DuPage Auto Werks. We like to think of ourselves as the friendly pit crew for your vehicle—fast service and hitting the budget-friendly mark! If you have any more automotive needs in the future, we’re just around the corner, ready to help.

Service Coupons and Posts
Thanks for turning up the cool factor! ❄️ We're thrilled to have your AC ready just in time for those sizzling summer days. Stay chill out there! 😎 #CoolVibes #AutoCare
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Thanks for the love! We're always here to keep your ride running smoothly—oil changes and air filters are our jam! 🚗💨 Quick and easy, just how we like it! Come back anytime for more auto TLC! #DuPageAutoWerks #SmoothRides
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🚗💪 Thanks for the awesome review! We’re thrilled to ensure your car is ready for those epic road trips. With brakes and filters fresh, your ride is all set for adventures! Great team, great cars, and even better journeys ahead! #CarCare #RoadTripReady 🌟
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🚗✨ Thank you for the glowing review! We're thrilled to have brought your classic ride back to life! Who knew 20-year-olds could be so demanding? 😄 Cheers to many more miles ahead! #ClassicCars #DuPageAutoWerks
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Thanks for trusting us with your Volvo! ?? We love surprising you with our speedy service—just not with unexpected fees! ? Here’s to many more smooth rides ahead! #DuPageAutoWerks #ServiceWithASmile
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Thanks for the stellar review! ?✨ We strive to keep your rides running smoothly while keeping our honesty levels high! We promise we won't ask for your car’s secret life…too much! ? #ServiceYouCanTrust #DuPageAutoWerks
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?✨ Five-star trust and speedy service? We're on cloud nine! Thank you for continuing the journey with us—Wayne and the crew love keeping your ride in top shape! ?? #TrustTheExperts #DuPageAutoWerks
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Thanks for the love! ?❤️ We’re thrilled to keep your VW Beetle in top shape. Trust is everything, and we’re honored to be your go-to auto shop! Remember, we're just a pit stop away whenever you need us! ?️ #AutoCare #BeetleLove
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? We're thrilled to be your go-to for all things auto! Trust and skill are the oil that keeps our engine running smoothly. Here's to more miles together! ?? #DuPageAutoWerks #TrustworthyService
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Hey there! ? Thanks for the shoutout! We're thrilled to hear that your car is driving smooth and that you appreciated our fair prices and loaner service. We're here for you! #CustomerSatisfaction #DuPageAutoWerks
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Thanks for the kind words, Richard! We're thrilled to hear about your positive experience. Keeping your car in top shape is our mission, and we're glad to have your trust. Here's to many more miles ahead! ??️ #CustomerAppreciation #CarCare
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? Thanks for the 5-star review! We're thrilled to hear you're very satisfied with our service. ?? We appreciate your support and look forward to serving you again! #CustomerSatisfaction #AutoMaintenance
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Thanks for the shoutout, Dan! We're thrilled to be your go-to for auto care. ?? Our team is always here with trustworthy service. #CustomerAppreciation #DuPageAutoWerks
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? Thank you so much for your amazing review! We are thrilled to have been your go-to auto shop for over 30 years. Your kind words mean the world to us! ?? #CustomerAppreciation #DuPageAutoWerks #AutoMaintenance #WestChicago
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Thanks for the kind words, Richard! ? We're proud to have been part of keeping your Eurovan running strong for so many miles! #WestChicago #DuPageAutoWerks #Honest #Knowledgeable #Reasonable #Caring ?
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We're thrilled to hear that Michael had a great experience with us! We take pride in providing quality, no-nonsense auto repair ? ? ? #WestChicago #AutoRepair #CustomerSatisfaction ? ? ?
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Thanks for the great review, Tom! ?We're glad you were impressed with our upfront honesty and knowledge. We look forward to seeing you again soon! ? #DuPageAutoWerks #WestChicago
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