Our goal is to provide the most accurate picture of a business's online reputation. To provide the most accurate picture, we use an automated algorithm to help us recommend reviews that are most valuable for visitors to our site. Reviews that are recommended may ultimately become "not recommended" and vice versa based on continued updates and learning from our algorithm. Reviews that are verified through the business point of sale system may post immediately to the recommended reviews section of our site, however, based on the application of our automated algorithm, may become "not recommended".
I'm sorry that you had such a negative experience. We are working on improvements currently. I apoligize that we let you down, but we will continue to imporve so your next visit will be better. Please contact me directly if you need anything. Thank you!
Jon Hess Jr.
I ended up scheduling my appointment at Cherry Hill for 6000 mile service there is totally #1 A plus. This happened a week or two before my car was serviced at Cherry Hill.