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SureCritic / Genesis Of Aurora
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Genesis Of Aurora

Average Score
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(31 Reviews)
56
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Score Details

5 stars
69%
4 stars
13%
3 stars
6%
2 stars
4%
1 star
6%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5Overall Rating 2.7/5
7
Total ReScores™
4.0
ReScore™ Average
56
Net Promoter Score ®

Business Details

Categories
Contact
(630) 851-2500
No Business Hours Provided

Business Hours

* No Time Zone Provided
4333 Ogden Avenue Aurora, IL 60504
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Service Department's Reviews
Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5Overall Rating 4.4/5
4.4
(31 Reviews)
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Recent Reviews
AK
gravatar
Anthony K.
Naperville, IL
2018 Genesis G80
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/07/2022
verified customerVerified Customer
0
Category: Service
-
-
GEORGE V. from Genesis Of Aurora responded on 02/07/2022 12:36 PM

Hello,

My name is George Valker, Service Director at Napleton Valley Hyundai. I would like to apologize in advance for the issue you experienced during your service visit.

Please email me at george.valker@napleton.com to discuss in more detail what transpired during your visit.

I thank you again for your patience, time, and understanding while we work forward to a resolution.

Sincerely,

George Valker

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