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Douglas Automotive Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,282 Reviews)
99
Write a Review
Schedule Appointment

Score Details

5 stars
99%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
99
Net Promoter Score ®

Business Details

About

We firmly believe that the customer should be treated with honesty and fairness. With the latest technology, our skilled technicians are equipped to handle everything from routine maintenance to major repairs on your domestic or foreign car, van, SUV or truck. We firmly believe that the customer should be treated with honesty and fairness. With the latest technology, our skilled technicians are equipped to handle everything from routine maintenance to major repairs on your domestic or foreign car, van, SUV or truck.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(630) 904-6300
Visit Website
Closed
Business Hours

Business Hours

Mon
7:30 AM - 5:00 PM
Tue
7:30 AM - 5:00 PM
Wed
7:30 AM - 5:00 PM
Thu
7:30 AM - 5:00 PM
Fri
7:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
10138 S Bode St Unit A Plainfield, IL 60585-8779
Get Directions
Douglas Automotive Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,282 Reviews)
Write a Review
Recent Reviews
GF
George F.
Naperville, IL
Jeep Renegade
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
10
Positive, excellent service work performed
Fast and professional service team. All willing to help.
Caryn M. from Douglas Automotive Repair responded on 06/20/2025 10:50 AM

Thank you!  We're happy you're pleased with our service.  Treating people honestly and fairly has always been how we do business.  Thanks for sharing!

GD
Greg D.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/14/2025
verified customerVerified Customer
10
Radiator replacement t
Doug is great. They’re honest and quick. I don’t think I’ll be taking our cars anywhere else from now on.
Caryn M. from Douglas Automotive Repair responded on 06/20/2025 10:48 AM

Thank you!  We're happy you're pleased with our service.  Thanks for sharing!

RL
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Roger L.
Aurora, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
10
Great
Again positive experience using Douglas. Thank you!
Caryn M. from Douglas Automotive Repair responded on 06/20/2025 10:48 AM

Thank you!  We're happy you're pleased with our service.  Thanks for sharing!

CC
Chris C.
Naperville, IL
Chevrolet Equinox
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
Quality, quick and affordable work .
Highly recommend for anyone in the Plainfield / Naperville area
Caryn M. from Douglas Automotive Repair responded on 06/11/2025 10:54 AM

Thank you!  We're happy you're pleased with our service.  Thanks for sharing!

KO
Kevin O.
Naperville, IL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
10
Great service
As usual, great service, in a timely manner, at a reasonable cost
Caryn M. from Douglas Automotive Repair responded on 06/10/2025 10:35 AM

Thank you!  We're happy you're pleased with our service.  Thanks for sharing!

JS
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Jim S.
Aurora, IL
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/09/2025
verified customerVerified Customer
10
Awesome as always!!
Great service every time at a very fair price. Always friendly, always willing to answer questions, and honest.
The trifecta. Hard to find in this business.
Caryn M. from Douglas Automotive Repair responded on 06/09/2025 01:00 PM

Thank you!  We're happy you're pleased with our service.  Treating people honestly and fairly has always been how we do business.  Thanks for sharing!

JL
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Joe L.
Sandwich, IL
Ford F-150
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Once again customer service was the best!!
Top notch experience once again, thanks Jimmy!!
Caryn M. from Douglas Automotive Repair responded on 06/09/2025 05:14 AM

Thank you!  We're happy you're pleased with our service.  Thanks for sharing!

WB
Wendy B.
Honda Accord Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/05/2025
verified customerVerified Customer
10
Trustworthy
I'm so happy to have found an auto service provider that I trust. They don't try to up sell you on service you don't need. Pricing is fair, they stand behind their work and communicate regularly.
Caryn M. from Douglas Automotive Repair responded on 06/09/2025 05:14 AM

Thank you!  We're happy you're pleased with our service.  Treating people honestly and fairly has always been how we do business.  Thanks for sharing!

JL
John L.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/01/2025
verified customerVerified Customer
10
They easily fit me in to their schedule
Work was performed sooner than expected.
Caryn M. from Douglas Automotive Repair responded on 06/09/2025 05:13 AM

Thank you!  We're happy you're pleased with our service.  Thanks for sharing!

PA
Pete A.
Jeep Grand Cherokee
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/29/2025
verified customerVerified Customer
10
1st Time Customer-Lifetime Customer
I just moved to the area and needed a good reliable mechanic. My cousin referred me to DAR and told me he’s been going here for years.

DAR did not disappoint! The level of service was top notch from the reception, to the waiting area, to checking out. Even got a little cash discount!!!

All signs of a great business and why it flourishes.

I will be back!
Caryn M. from Douglas Automotive Repair responded on 05/29/2025 01:17 PM

Thank you!  We're happy you're pleased with our service.  Treating people honestly and fairly has always been how we do business.  Thanks for sharing!

RD
Ramon D.
Land Rover Range Rover Evoque
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Brakes
They were very polite and I believe that they are very honest on the way they assets my car .
Caryn M. from Douglas Automotive Repair responded on 05/29/2025 07:24 AM

Thank you!  We're happy you're pleased with our service.  Treating people honestly and fairly has always been how we do business.  Thanks for sharing!

DB
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Dan B.
Aurora, IL
Mitsubishi Lancer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/27/2025
verified customerVerified Customer
10
Oil change
As usual, perfect service. C u again!
Caryn M. from Douglas Automotive Repair responded on 05/29/2025 07:23 AM

Thank you!  We're happy you're pleased with our service.  Thanks for sharing!

Verified Customer
Oswego, IL
Mazda CX-5
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/17/2025
verified customerVerified Customer
10
Reliable honest auto repair
We have been bringing our vehicles to Douglas Auto for years and always have honest and reliable service. We have recommended them to others.
Caryn M. from Douglas Automotive Repair responded on 05/19/2025 02:52 PM

Thank you!  We're happy you're please with our service and appreciate your business and referrals.  We have always treated people the way we want to be treated--with honesty and fairness.  Thanks for sharing!

JM
Janet M.
Berwyn, IL
Hyundai Tucson
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
10
Oil change
Very professional and honest mechanics. Always a pleasure taking my car there for maintenance
Caryn M. from Douglas Automotive Repair responded on 05/19/2025 02:52 PM

Thank you!  We're happy you're pleased with our service.  Treating people honestly and fairly has always been how we do business.  Thanks for sharing!

JM
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Jim M.
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
Car repair/ service
Really cared about my car. Nice peoole.
Caryn M. from Douglas Automotive Repair responded on 05/19/2025 02:53 PM

Thank you!  We're happy you're pleased with our service.  Thanks for sharing!

Displaying Review 1 - 15 of 1282 in total
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