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Fuerst Automotive of Kent

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(13 Reviews)
83
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Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
83
Net Promoter Score ®

Business Details

About

Founded in 1968 in Broadview Heights, OH, Fuerst Automotive has grown from a small two-bay shop to a trusted name in automotive repair. In 1987, Bob and Sheri Stout purchased the business, bringing their vision and dedication to the local community. In 1999, they expanded into a larger five-bay location, allowing them to better serve Founded in 1968 in Broadview Heights, OH, Fuerst Automotive has grown from a small two-bay shop to a trusted name in automotive repair. In 1987, Bob and Sheri Stout purchased the business, bringing their vision and dedication to the local community. In 1999, they expanded into a larger five-bay location, allowing them to better serve their growing customer base. Now, with the next generation—daughters Amber and Kayla and their son Mitch—joining the team, the Stout family is thrilled to announce the opening of a second location in Kent, OH, bringing their tradition of excellence to even more customers. At Fuerst Automotive, we are committed to providing high-quality, honest repairs with a strong focus on customer satisfaction and community involvement. ...more

Categories
Auto Maintenance, Auto Repair, Transmission Repair
Contact
(330) 678-9095

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1005 W Main St Kent, OH 44240
Fuerst Automotive of Kent's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(13 Reviews)

SM
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SHARON M.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Efficient
Nice people to work with.
The Team a. from Fuerst Automotive of Kent responded on 02/14/2025 09:42 AM

We appreciate hearing that you found our team to be a pleasure to work with. We always strive to keep things friendly around here—just like a neighborhood coffee shop but with cars instead of lattes! Your support means a lot to us, and we look forward to keeping that positive vibe going.


DJ
Don J.
Ravenna, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
Category: Service
Don said that they did real good work for him.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 02/13/2025 09:42 AM

We appreciate you taking the time to share your experience. It's great to hear that you were pleased with the work we provided. We always strive to hit the high notes, and it sounds like we nailed it! If you have any vehicle needs in the future, just know we’ll be ready to hit the road running for you again.


MT
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MICHELLE T.
Tallmadge, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2025
verified customerVerified Customer
10
Oil change, tire rotate, air filter, top fluids, and overall inspection.
Very friendly staff who love their job and work great as a team. Very knowledgeable. Good prices. Very clean and I didnt have to wait long at all. Will definitely be going back.
Thanks guys.
The Team a. from Fuerst Automotive of Kent responded on 02/02/2025 09:41 AM

We appreciate the shout-out! It sounds like our team has been putting on quite a show—friendly service, knowledge that would make a trivia champ proud, and prices that won't make your wallet cry. We're glad you enjoyed your visit and that our cleanliness impressed you! Here's to many more speedy visits in the future. Safe travels until next time!


KS
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KAREN S.
Kent, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/25/2025
verified customerVerified Customer
8
Good experience
I'm new to Fuerst. I'm rather cynical and I THINK I know just "enough to be dangerous". I quizzed Patrick mercilessly about procedures, costs, timing, and anything I thought of to see how he answered. He was kind, patient, knowledgeable, patient, friendly, and - did I say patient? We went over a long list of repairs my vehicle needs with explanations of how things work and costs involved. At 11::30 am I asked them to perform several of the tasks and, by 5:00 pm they were all done. The cost came in below our estimates. I never give five stars because no one is perfect but, so far, they come really close. Thanks, Patrick.
The Team a. from Fuerst Automotive of Kent responded on 01/26/2025 09:41 AM

It sounds like you had quite the inquisition for Patrick, and we applaud your thoroughness. After all, knowledge is power, especially when it comes to your vehicle. We're glad to hear he handled your questions with the grace of a seasoned performer on stage. It's also great to know that the repairs wrapped up on time and under budget—two things we like to think we do rather well! While nobody's perfect, we'll take that "really close" as a compliment. If you have any more questions or repairs in the future, you know where to find us!


PF
Paul F.
Akron, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2025
verified customerVerified Customer
Category: Service
Paul said it was great.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 01/22/2025 09:37 AM

We’re delighted to hear that your experience was great! 🌟 Your satisfaction is like music to our ears, and we aim to keep the good vibes rolling. If there’s anything more we can do to make your next visit even better, don’t hesitate to give us a shout! 🚗🎉


RF
Rory F.
Ravenna, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/15/2025
verified customerVerified Customer
Category: Service
Rory said he has been going there for 30 years, he will keep going as long as Cliff is there, and they are fast without any problems.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 01/17/2025 09:39 AM

Wow, 30 years is a serious commitment! ?️ It sounds like you have a special bond with Cliff—maybe it's the secret to our speedy service! We're glad to hear you've had smooth sailing all these years. Here's to many more years of happy driving! ??


JM
Julien M.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2025
verified customerVerified Customer
Category: Service
Julien said she appreciated the way they worked and did everything, they were up-front and honest. She really appreciates everything they've done.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 01/11/2025 09:41 AM

We're glad to hear that our honesty and upfront approach made your experience a positive one! ? At Fuerst Automotive, we believe that transparency goes a long way—like a clear windshield on a bright sunny day! ? Your appreciation means a lot to us, and we're here to keep the good vibes rolling for all your automotive needs!


DO
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DONALD O.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/24/2024
verified customerVerified Customer
10
Kind and courteous staff. Clean facility. I will be back!
Having had all my cars now serviced at Fuerst, each experience has been the same. They fixed what needed fixed, in a timely matter, and gave future heads up to keep my cars in good condition without pressure. Well done!

TC
Terry C.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2024
verified customerVerified Customer
Category: Service
Terry said they did a good job.
Recommended

EH
Ed H.
Stow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/19/2024
verified customerVerified Customer
Category: Service
Ed said they were very good, very informative and very friendly.
Recommended

RR
Robin R.
Kent, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/18/2024
verified customerVerified Customer
Category: Service
Robin said they had good service.
Recommended

JR
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John R.
Stow, OH
Mercedes-Benz C300
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/06/2024
verified customerVerified Customer
10
Oil Change
Courteous, reasonably priced. Follow call was unexpected, nice touch.

AB
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ANNA B.
North Royalton, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2024
verified customerVerified Customer
9
Great Service
Fuerst was courteous, quick, and did good work!

Displaying all 13 Review
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