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Fuerst Automotive of Kent

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(31 Reviews)
92
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
92
Net Promoter Score ®

Business Details

About

Founded in 1968 in Broadview Heights, OH, Fuerst Automotive has grown from a small two-bay shop to a trusted name in automotive repair. In 1987, Bob and Sheri Stout purchased the business, bringing their vision and dedication to the local community. In 1999, they expanded into a larger five-bay location, allowing them to better serve Founded in 1968 in Broadview Heights, OH, Fuerst Automotive has grown from a small two-bay shop to a trusted name in automotive repair. In 1987, Bob and Sheri Stout purchased the business, bringing their vision and dedication to the local community. In 1999, they expanded into a larger five-bay location, allowing them to better serve their growing customer base. Now, with the next generation—daughters Amber and Kayla and their son Mitch—joining the team, the Stout family is thrilled to announce the opening of a second location in Kent, OH, bringing their tradition of excellence to even more customers. At Fuerst Automotive, we are committed to providing high-quality, honest repairs with a strong focus on customer satisfaction and community involvement. ...more

Categories
Auto Maintenance, Auto Repair, Transmission Repair
Contact
(330) 678-9095

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1005 W Main St Kent, OH 44240
Fuerst Automotive of Kent's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(31 Reviews)

DO
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DONALD O.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2025
verified customerVerified Customer
10
On time
Service completed on time. Clean facility. Friendly staff.

RL
Rick L.
Stow, OH
Dodge Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
Category: Service
Rick said great service, great customer service, very informative, and they got him in and out really quick.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 05/07/2025 09:40 AM

We're glad to hear that you had a great experience with us! It sounds like our team was on their A-game, providing the kind of service that gets you in and out faster than a squirrel on a sugar rush. We appreciate your feedback and look forward to helping you again in the future!


VT
Vincent T.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Vincent said they're honest.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 05/06/2025 09:45 AM

We always beam with pride when customers recognize our honesty! It's the least we can do in a world full of questionable car sales. Your trust means a lot to us, and we’ll keep doing our best to maintain that reputation. Enjoy your ride!


BD
Bill D.
Stow, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
verified customerVerified Customer
Category: Service
Bill said they were looking for a family business, a place they could trust, and he said they exceeded their expectations. They jumped right on it and had his vehicle done within a couple of hours.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 05/03/2025 09:42 AM

We appreciate you sharing your experience with us. It sounds like we hit the bullseye on meeting your expectations for a trustworthy family business! We aim to get you back on the road as quickly as possible, so we're glad we could have your vehicle taken care of in just a few hours. If you're ever in need of more auto adventures, you know where to find us!


SM
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SHARON M.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Friendly
Great group of people here. Great service. Easy to work with.
The Team a. from Fuerst Automotive of Kent responded on 04/26/2025 09:40 AM

We appreciate you taking the time to share your experience! It's fantastic to hear that our team made your visit enjoyable. We strive to provide service that feels like a walk in the park—minus the bugs, of course. We're glad it was easy for you, and we look forward to keeping that vibe going.


AP
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AARON P.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Fuerst is great!
Patrick and team at Fuerst are great to work with! Find and fix issues quickly without pressure for "extra" items. So happy we found them! Highly recommended!
The Team a. from Fuerst Automotive of Kent responded on 04/20/2025 09:40 AM

It's fantastic to hear that you had a great experience with Patrick and the team! We pride ourselves on a no-pressure approach—because who needs extra stress when getting your car fixed? Your recommendation means a lot to us, and we’re glad you found us, too. Here’s to smooth rides ahead!


RM
Roger M.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Roger said they did what they were supposed to do and did it in timely manner.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 04/15/2025 08:49 AM

Roger, It's great to hear that we hit the mark and delivered timely service! We appreciate you taking the time to leave us the positive feedback.

If you have a moment, we’d be incredibly grateful if you could share your experience on our Google page as well. It really helps others discover us and means a lot to our team.

You can leave a quick review here: [Google review link]
 
Thanks again for your kind words!


RR
Remingtyn R.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Remingtyn said they were nice and quick.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 04/15/2025 08:47 AM

Thank you so much for your wonderful feedback—we truly appreciate your support! If you have a moment, we’d be incredibly grateful if you could share your experience on our Google page as well. It really helps others discover us and means a lot to our team.

You can leave a quick review here: [Google review link]
 
Thanks again for your kind words!


KF
Kenzie F.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
Category: Service
Kenzie said the guy at the front desk was really friendly and helpful with her questions.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 04/15/2025 08:42 AM

We're glad to hear that the front desk team made a great impression! If you have any more questions or need assistance, we’re here and ready to help!


JP
Jane P.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
Category: Service
Jane said they were very pleasant, it was a clean atmosphere and they were very friendly.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 04/11/2025 09:42 AM

We appreciate you taking the time to share your experience! A clean atmosphere and friendly faces are key ingredients in our recipe for a great visit. It's fantastic to know you found both in abundance. We strive to make every interaction as pleasant as possible. Looking forward to welcoming you back for another enjoyable experience!


BT
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BECKY T.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/24/2025
verified customerVerified Customer
10
Outstanding Service/Repairs
Second time here and I am so impressed and blown away with the honesty and integrity of this repair shop. I recommend them highly.
The Team a. from Fuerst Automotive of Kent responded on 03/25/2025 09:38 AM

We appreciate your continued trust in us! It's wonderful to hear that our honesty and integrity have made a lasting impression. We always aim to treat our customers the way we’d like to be treated ourselves—like a favorite relative who never shows up uninvited. Your recommendation means a lot to us, and we look forward to keeping your vehicle in tip-top shape!


JV
JAN V.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/20/2025
verified customerVerified Customer
10
Great job!!
As always Cliff and Patric did an excellent job!! Keep up the good work guys!!!
The Team a. from Fuerst Automotive of Kent responded on 03/21/2025 09:41 AM

We appreciate you taking the time to share your positive experience! It sounds like Cliff and Patric have found a way to make car care feel like a walk in the park—maybe we should hand them capes next! Your support means a lot, and we’ll be sure to pass along your compliments to the dynamic duo. Keep on cruising!


SF
Sara F.
Kent, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Sara said they were informative. They had lower prices than other places from where she received quotes. She says they were very fast.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 03/18/2025 09:38 AM

We're pleased to hear that you found our team informative and efficient! It's always great when we can help keep those prices lower than what you might find elsewhere—consider us your budget-friendly automotive superheroes. We're here to get you back on the road without breaking the bank or taking up too much of your time. Your feedback fuels our engine, so we appreciate you sharing your experience!


HR
Hayward R.
East Amherst, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/10/2025
verified customerVerified Customer
Category: Service
Hayward said worked with his daughter well. He lives in a different city, sent his daughter there. They are very easy to work with.
Recommended
The Team a. from Fuerst Automotive of Kent responded on 03/12/2025 09:40 AM

We're glad to hear that the experience was a positive one for you and your daughter! It sounds like she got star treatment while you were cheering her on from a distance. We're committed to making things easy, so it's great to know our efforts paid off. If your daughter needs any further assistance in her car adventures, you know where to find us!


RI
Ralph I.
Ravenna, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2025
verified customerVerified Customer
10
Just an oil change but they will do an inspection for free that is what keeps your car from braking down it’s. Called preventative maintenance I trust these guys with my car that has 251000 miles on it they are the only ones that have worked on it!!!
They are the only guys who have worked on my car that has 251,000 miles on it 🇺🇸great people and fair price. Ralph
The Team a. from Fuerst Automotive of Kent responded on 03/08/2025 09:41 AM

We appreciate your trust in us to handle the care of your seasoned vehicle. At 251,000 miles, your car has seen a lot of adventures! We're glad you found our team and pricing to your liking; we strive to provide great service without needing to sell a kidney. Your support means a lot, and we look forward to keeping your trusty ride on the road for many more miles to come!


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