Business Solutions
SureCritic / Auto Repair / Expert Car Care
business image

Expert Car Care

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,706 Reviews)
80
Write a Review
Schedule Appointment

Score Details

5 stars
85%
4 stars
6%
3 stars
2%
2 stars
1%
1 star
3%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original Review
Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5Overall Rating 1.5/5
4
Total ReScores™
4.5
ReScore™ Average
80
Net Promoter Score ®

Business Details

About

Every business claims to be the best. We just are the best. Our satisfied customers speak for themselves, in saying we have exceeded their expectations and continue to provide amazing service beyond just a tune up or tire rotation. Read the reviews from your Deltona, Oviedo, Winter Park, and Sanford, FL neighbors. Also, take a moment to Every business claims to be the best. We just are the best. Our satisfied customers speak for themselves, in saying we have exceeded their expectations and continue to provide amazing service beyond just a tune up or tire rotation. Read the reviews from your Deltona, Oviedo, Winter Park, and Sanford, FL neighbors. Also, take a moment to check out all the auto repair services we can assist you with. If by now you aren't convinced that we are the best tire and auto repair company, then call, click, or stop by, and see how our friendly staff will go above and beyond to help you with your auto repair needs.

We look forward to building a long term relationship with you. If there is anything we can do for you, don't hesitate to contact us. ...more

Categories
Auto Repair, Repair Shop, Car Maintenance
Contact
(407) 677-5001
Visit Website
Closed
Business Hours

Business Hours

Mon
7:00 AM - 7:00 PM
Tue
7:00 AM - 7:00 PM
Wed
7:00 AM - 7:00 PM
Thu
7:00 AM - 7:00 PM
Fri
7:00 AM - 7:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
1990 Howell Branch Rd Winter Park, FL 32792-1090
Get Directions
Expert Car Care's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(1,706 Reviews)
Write a Review
Recent Reviews
RM
gravatar
ROBERT M.
Winter Park, FL
Mercedes-Benz E350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
10
New battery went bad 😔
Battery went bad within 6 months. They took care of it and had my car back that afternoon. Thanks
KG
gravatar
KAREN G.
Casselberry, FL
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
10
Oil change.. tire patch and rotation
The staff at Expert car car are very courteous and professional.
I had an appointment at 1 pm and they took my car on time
Very nice waiting area with TV snacks.
The owners of Expert Car Care take pride in their business… great customer service
Prices are very affordable.
Verified Customer
Winter Park, FL
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2025
verified customerVerified Customer
9
Great service
Received fast and affordable service for oil change.
NG
gravatar
NANCY G.
Winter Park, FL
Subaru Outback
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Help when it is most needed
A quick trip to the corner drugstore turned into a headache when my car wouldn't start again. A quick trip across the street to Expert Car Care resulted in a rapid battery jump and a subsequent discovery that the battery was quite dead. Two hours later I had a new battery and a functioning car. What could have been a nightmare of tow trucks and unconcerned mechanics turned into top notch service and a quick problem resolution.
RB
gravatar
RALPH B.
Maitland, FL
Ford Edge
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Great service
They are convenient to my house and provide good service all around
MC
gravatar
MICHAELLE C.
Davenport, FL
Mazda CX-9
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
The assistant manager was very nice and very helpful
The assistant manager was nice that I asked him if he was the owner.he takes the time to explain everything th customers with a lot of kindness and patience 🙏
FR
gravatar
FELIX R.
Winter Park, FL
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/22/2025
verified customerVerified Customer
10
Safe fast good work
Great reliable fast professional service in a time of need
GG
gravatar
GERALD G.
Daytona Beach, FL
Ford Fusion
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Amazing Work!
Manny was absolutely amazing, got my side panel fixed and my studs for my wheel done with no issues! Great prices and great environment! Will be going here from now on! Highly recommend!
HR
gravatar
HEIDI R.
Winter Park, FL
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Fast service and quality work
Expert Car Care takes good care of my Prius. I dropped in without an appointment for an oil change and it was done quickly. I was notified of service my car needs in the near future so I can plan my timing and budget. I trust this business to not over-sell me. I can recommend this business with confidence.
MR
gravatar
MELODY R.
Maitland, FL
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Great reasonable place
I’ve been coming to this place for several years and never disappoints. The staff is friendly and never tells me I need something I don’t really need. Great place. Highly recommend
Verified Customer
Maitland, FL
Toyota Tacoma
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/11/2025
verified customerVerified Customer
10
Excellent Service!
Repeat customer.
WU
gravatar
WILLIAM U.
Winter Park, FL
Mitsubishi Eclipse
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
9
Professional, Transparent, & Fast! Best repair shop business in Orlando by far!
I’ve been to Expert Car Care numerous times with multiple vehicles including most recently; my 2009 Mitsubishi Eclipse. Having came into the shop for a predetermined timing belt replacement, Blake and the rest of the team were fully transparent and very quick to help get my car back on the road sooner than later! It took them just over one business day to diagnose, repair, and test the vehicle — including a complete walkthrough with the customer throughout the entire process. Where other auto repair shops haphazardly run by numerous extra part suggestions based on mileage intervals alone, Expert Car Care walks you through the work being done and the mechanical condition of all parts that may need repair, and why. They go out of their way to provide videos of the condition of the vehicle’s parts during precise repairs, along with documenting any other parts that may be needed along the way while repairing a separate part. For example, failing bearings and other objective signs of wear, rather than mileage intervals alone, are the combined indicators by which Expert Car Care suggests other potential repairs to extend vehicle longevity. While I have experienced some small issues with Expert Car Care working on my different vehicles (namely accidentally fouling a spark plug on my old Ford Taurus during engine degreasing), this can be expected when working on complex and aging vehicles. What matters most is that Expert Car Care in this instance, and presumably many others, strives to make things right (i.e. fixing aforementioned spark plugs free of charge after such an incident)! This is especially important in an environment where a majority of auto shops are outright unwilling to assist customers with any unexpected results after vehicle work.

As for my most recent Eclipse repair, the car is running quieter and smoother than when I first test drove it at the used lot, and it’s back on the road faster than any other shop I’ve visited! Their comparatively excellent warranty mileages and extensive warranty coverage reassures me that the sensitive engine repairs done to my car can be fully dependable for many miles to come.

While Expert Car Care may be slightly more expensive than other shops in some cases, the higher price that you spend is clearly invested into a caring environment for your car that no other shop can provide.

The money clearly goes into a more caring and communicative relationship with the customer, with employees that feel as invested in your vehicle as you are. They take you step by step through the work being done, they explain everything they find with full transparency & the vehicles health prioritized first, they can adjust pricing if unforeseen extra work is highly suggested, and they make an outstanding effort to preserve your time spent without a vehicle — which is worth the extra money alone to me.

Even outside of my vehicles, you can see this outstanding working environment — such as noticing another customer come with a flat & punctured tire that they could not replace, only for Expert Car Care to go above and beyond by patching that tire free of charge for the customers safety in the meantime. I’ve never seen such care and expertise combined from any other shop to date. This shop ensures that your time and business is their upmost priority, and they will lend a hand for anything they can — especially if you work with this shop consistently!
BF
gravatar
BRAD F.
Debary, FL
Honda Civic Cpe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Fantastic Service
Cole and Jeffrey are the best! They helped me get in for an oil change and brake replacement just before close. I highly recommend working with this Winter Park location! Thanks again!
Verified Customer
Winter Park, FL
Honda Pilot
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Great service and quality
Great service, friendly and quick.
MB
gravatar
MARY BETH/TIM B.
Casselberry, FL
Kia Soul
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2025
verified customerVerified Customer
10
Awesome service - as always
They listened to my concerns and to my thoughts. They quickly diagnosed the actual problem and clearly explained what was going on. It took a while to get the parts; but, they made pretty quick work of the repairs.

Expert Car Care in Winter Park is my go to for our family and has been for years.

Thank you. We can confidently go out of town knowing our car is safe and reliable again.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.