business image

Cruz It Automotive LLC

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(16 Reviews)
100
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
100
Net Promoter Score ®

Business Details

About

Cruz It Automotive LLC keeps Stockton, Missouri's vehicles running smoothly. We are experts in electrical and mechanical diagnostics, tackling issues for both cars and motorcycles, on and off-road. Two or four strokes, Cruz It automotive can fix it. Cruz It Automotive LLC keeps Stockton, Missouri's vehicles running smoothly. We are experts in electrical and mechanical diagnostics, tackling issues for both cars and motorcycles, on and off-road. Two or four strokes, Cruz It automotive can fix it.

Categories
Auto Maintenance, Car Maintenance, Oil Change
Contact
(417) 296-0119

Business Hours

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1129 S Ward St Stockton, MO 65785
Cruz It Automotive LLC's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(16 Reviews)

DS
gravatar
DIANE S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/16/2025
verified customerVerified Customer
10
Thankful!
I am an older female who, from past experience, is very skeptical of mechanics. It seems my lack of knowledge is money symbols floating from the top of my head. Easily taken advantage of. Not the case at Cruz Automotive! Not only did he communicate issues, he text photos of additional problems and asked if I wanted them resolved. Honestly he seems honest! I would highly recommend Cruz Automotive to all.

PF
gravatar
PAM F.
Greenfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/03/2025
verified customerVerified Customer
10
Very good.
Thank you again so much & appreciate it very much for your services. I can now drive my vehicle with confidence. Thank you.

SS
SCOTT S.
Stockton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/22/2024
verified customerVerified Customer
10
Little things matter!
Josh gets my vehicles serviced and running good. He is good about the small details, too.
Joshua C. from Cruz It Automotive LLC responded on 12/04/2024 06:20 AM

?✨ It's the little things that truly matter, and we’re glad to know that his attention to detail meets your expectations. Your vehicle's health is our priority, and it sounds like Josh is on the case! If there’s anything more we can assist you with, don’t hesitate to reach out. Keep cruzing smoothly!


UF
URSULA F.
El Dorado Springs, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/17/2024
verified customerVerified Customer
10
Rescue
This shop provides great service.
Joshua C. from Cruz It Automotive LLC responded on 11/19/2024 09:37 AM

We are delighted to hear that you experienced great service at our shop! ✨ Providing top-notch assistance is always our goal, and it appears we've hit the mark this time.  We appreciate your support and look forward to serving you again.


AA
ANGELA A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/11/2024
verified customerVerified Customer
10
Addressed my concerns
My vehicle is an older one (1999); we were looking for a used part with a warranty. None of Josh's suppliers had the part so Josh told me what we were looking for ( climate control head)and I went online to look. Josh was kind enough to assist me in choosing a legitimate company to purchase through, I texted him with any questions and he was always kind while working with/ around his schedule. The day my part came in I contacted him and he was able to get me in the next day. Josh also went the extra mile by checking the freon for my A/C ( my A/C has never worked since I've owned the vehicle) once we realized the climate control head is the reason my A/C didn't work. I am completely overjoyed by having heat and defrost right as the weather is becoming cooler and LOVE that I now have A/C that works when needed. I also appreciate how Josh is able to balance being professional and personable ( seems to be a dying art)!
Joshua C. from Cruz It Automotive LLC responded on 11/11/2024 01:56 PM

It’s always a win when we can breathe new life into an older vehicle. We're happy to hear that Josh turned your climate control challenge into a success story! It sounds like he not only found you the right part but also went above and beyond by keeping your A/C hopes alive, which is no small feat—especially when winter is just around the corner.Your positive experience means a lot to us, and it’s great to know that the balance of professionalism and personality shines through in our service. You've solved both the heat and the A/C dilemma—now that’s what we call a two-for-one deal! Enjoy the newfound comforts as the temperatures dip; drive safe and stay warm!


SS
SCOTT S.
Stockton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/23/2024
verified customerVerified Customer
10
Subaru repairs.
Josh got it in and got it done, another great effort and attention to detail.

AA
ANGELA A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/04/2024
verified customerVerified Customer
10
Very personal and professional
When I spoke to Josh, he was friendly, professional and confident. Josh had an idea of what my issue with my 99 Honda Accord was by my description before even looking at my vehicle. I appreciate Josh giving me my options, including using a rebuilt part and answering my questions clearly and without condensation. I am waiting to hear back from Josh regarding locating the part needed before continuing the repair. I definitely recommend Cruz It Automotive.

SM
STOMBOGH M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/28/2024
verified customerVerified Customer
10
A long way from home and the check engine light comes on
I was from out of town. I was apprehensive about getting work done on my car. I had a concern. I'm a senior citizen and my check engine light came on. I called the Cruz automotive shop. The owner of the shop(Josh) answered. He was friendly and helpful. He was able to look at my car by squeezing me in between others. He carefully and throughly examined my car. We were fixed and on our way in only a few minutes. It was a great experience and a huge relief. I would highly recommend Cruz. A good mechanic you can trust is a treasure if you can find one. Thanks Josh
Joshua C. from Cruz It Automotive LLC responded on 08/29/2024 08:03 AM

We're delighted to hear that your visit to Cruz It Automotive was a positive experience! It’s not every day that someone shines a light on car trouble with such a glow of appreciation. We understand the apprehensions that can come with a check engine light, especially when you're out of town. We're glad we could fit you in and get you back on the road in no time. Trustworthy mechanics are indeed like unicorns—rare and precious! Your recommendation means the world to us, and we're here whenever you need us. Safe travels Mike hope you guys had a great trip 


CHRIS
Stockton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/14/2024
verified customerVerified Customer
10
Very happy
Josh is amazing and does a fantastic job, would highly recommend him for all your automotive needs.

WB
gravatar
WILLIAM B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/22/2024
verified customerVerified Customer
10
Best mechanic work I've seen
My mechanic joshua is the most detail oriented mechanic I've seen very thorough does the work the right way I sent him both my trucks and had a long list of repairs done several jobs that were done wrong by other shops in the area he's very professional and organized and probably the cleanest shop in town I highly recommend Cruz it automotive to everyone

SH
SUSAN H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2024
verified customerVerified Customer
10
Serpentine belt squeaky
Josh took such good care of me and my car. He took me home and come back and picked me up while he worked on my car. While under the car he took time to make sure I had no problems. He replaced the serpentine belt and changed my oil for a very fair price
Joshua C. from Cruz It Automotive LLC responded on 05/30/2024 03:26 PM

THANK YOU SUSAN GLAD I WAS ABLE TO HELP GET RID OF THAT ANNOYING SQUEAK AND DO SOME MAINTENACE ON YOUR VEHICLE. I ALWAYS TRY TO MAKE IT AS CONVENIENT AS POSSIBLE PICKING UP AND DROPPING OFF IS SOMETHING WE OFFER TO OUR STOCKTON CUSTOMERS  


DB
Doug B.
Stockton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2024
verified customerVerified Customer
Category: Service
Doug said they got him in sooner than anyone else.
Recommended
Joshua C. from Cruz It Automotive LLC responded on 05/30/2024 03:17 PM

THANK YOU DOUG FOR YOUR BUSINESS GLAD WE WERE ABLE TO GET YOU IN AND OUT AS SOON AS POSSIBLE 


BD
gravatar
BREE D.
El Dorado Springs, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/05/2024
verified customerVerified Customer
10
Excellence
Josh gives above and beyond service and knowledge. He is low pressure, but is thorough when explaining the why, what and effect making a repair or waiting for a future date and what future issues your choice may cause.
He did a thorough inspection on my 2011 Camry and sent photos when notifying me of parts that needed repaired or if they could wait. ( awareness of the conditions).
I trust Josh for all of my service needs.
Joshua C. from Cruz It Automotive LLC responded on 04/07/2024 07:08 AM

Thank you Bree I'm glad I was able to properly diagnose and repair your very well taken care of camry I always try and be thorough and informative thank you for trusting me with your vehicles 


CC
CONNIE C.
Stockton, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2024
verified customerVerified Customer
10
Best service i have ever had
Josh went over my older car and has it running perfectly. I am an older person on a fixed income and he was excellent at letting me know approximately what to expect as far as cost. He has my future business for sure
Joshua C. from Cruz It Automotive LLC responded on 03/25/2024 10:32 AM

THANK YOU CONNIE GLAD I COULD BE OF SERVICE IN FIXING YOUR TOYOTA PRIUS, TRANSPARENCY IS VERY IMPORTANT TO ME ALSO BEING INFORMATIVE SO AN EDUCATED DECISION CAN BE MADE ON REPAIRING THE VEHICLE LOOK FORWARD TO SERVICING YOU AND YOUR FAMILIES VEHICLES 


TW
gravatar
Tasha W.
Jerico Springs, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/07/2024
10
They are one of the best friend mechanic in Cedar County
They are very friendly people they have reasonable prices and they will do anything to help anybody
Joshua C. from Cruz It Automotive LLC responded on 03/25/2024 10:39 AM

THANK YOU VERY MUCH WE ARE NEW TO STOCKTON AFTER LIVING IN HAWAII FOR OVER 8 YEARS WE LEARNED THE ALOHA SPIRIT AND PLAN ON SPREADING IT MAHALO NUI


Displaying Review 1 - 15 of 16 in total
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.