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Dodson Williams Auto

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(67 Reviews)
93
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

Contact
(417) 869-1001

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
2936 W Republic Rd Springfield, MO 65807
Dodson Williams Auto's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(67 Reviews)

GP
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Graham P.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
My favorite mechanics
They do good work and they are the only shop I trust with my truck.
The Team A. from Dodson Williams Auto responded on 04/09/2025 04:45 AM

Well sir, we are thankful and humbled by this sweet review. We thank you!


JL
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Joshua L.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/03/2025
verified customerVerified Customer
10
Quick, Great Service
Easy to get an appointment. Friendly staff. Fair prices. Quick service. Offer courtesy shuttle if you don’t want to wait there.
The Team A. from Dodson Williams Auto responded on 04/04/2025 04:51 AM

Thank you so much!  We certainly appreciate you taking the time and effort to send in this sweet review! We are looking forward to your next visit!
The Dodson Williams Crew


JC
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James C.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
0
Awesome people and service
We took our 2015 Infinity Q40 in for a state inspection and an inspection report that our insurance company wanted. We needed rear wheel brakes to pass inspection and the price was great compared to everywhere else and the people especially Debbie is worth going here. She is awesome and really kept us in the loop regarding our car. Work was incredible fast and convenient. I would highly recommend this place for all your car needs.
The Team A. from Dodson Williams Auto responded on 04/09/2025 04:54 AM

Thank you so very much for this sweet review and taking the time to do this!! Really appreciate the courtesy!

The Dodson Williams Family


KC
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Kenneth C.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2025
verified customerVerified Customer
10
Good service
This place actually cares about its customers.
The Team A. from Dodson Williams Auto responded on 04/09/2025 04:55 AM

Yes sir! We certainly do! Thank you for noticing and taking the time for this great review!

The Dodson Williams Crew


CW
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Charlene W.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/15/2025
verified customerVerified Customer
10
Super place!
They're always honest and very educated about what needs to be done. I would refer them any day!
The Team A. from Dodson Williams Auto responded on 04/09/2025 04:56 AM

Thank you so very much Ms Charlene! We certainly enjoy having you come in to our shop!

The Dodson Williams Crew


PC
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Phil C.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Best Shop in SW Missouri
There is no other place to take your vehicle for regular maintenance or for repairs. The staff here are on top of everything and they make sure you know exactly what’s going on with your ride. There’s no ridiculous parts mark up and overcharges and no selling you what you don’t need. They care about keeping you safe and your car dependable. The staff here have over a hundred years of combined experience and it shows in the way they treat you and your vehicle.

I wouldn’t take mine anywhere else.
The Team A. from Dodson Williams Auto responded on 03/12/2025 04:54 AM

We are humbled and thankful for your friendship and your business!  Thank you again for taking the time to give up a great big pat on the back!  Always a pleasure!


PL
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Pamela L.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/08/2025
verified customerVerified Customer
10
Very friendly and prompt. Good communication.
Very friendly and prompt. Good communication and seem honest. 2nd repair completed at this business.
The Team A. from Dodson Williams Auto responded on 03/10/2025 05:26 AM

Thank you so much for taking the time for this great review for us! You are wonderful to work with and looking forward to continuing our relationship!

The Dodon Williams Automotive Staff


Verified Customer
Republic, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Awesome Service!
I don’t trust anyone else with my vehicles! Great customer service and professional staff!
The Team A. from Dodson Williams Auto responded on 03/04/2025 12:25 PM

Thank you for taking the time for this great review!! We are always happy to work with you and thankful for your business!  The Dodson Williams Crew


SM
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Stephen M.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
10
Great to work with.
Dodson Williams Auto are great to work with. Have used them many times and have always been happy with their work. They are my go to auto service company.
The Team A. from Dodson Williams Auto responded on 03/04/2025 12:27 PM

We are so grateful for this sweet review and mostly for being such a great customer and friend to us all!

The Dodson Williams Family

The Team A. from Dodson Williams Auto responded on 03/05/2025 05:04 AM

We are tickled to have you and really appreciate you taking the time to send in this exceptional review!!  

Thank you!  The Dodson Williams Autmotive Family


BD
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Barbara D.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Replaced breaks
They always do a great job.
The Team A. from Dodson Williams Auto responded on 03/04/2025 12:27 PM

You are always welcome and "thank you" for taking the time for this great review!  We appreciate you!

The Dodson Williams Family


Verified Customer
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2025
verified customerVerified Customer
10
Perfect experience
This place is the best overall service and customer service
The Team A. from Dodson Williams Auto responded on 02/05/2025 04:54 AM

And "Good Morning to You!" what a great way to start off the day!! We will be holding our heads up a lil higher today! We truly appreciate you taking the time for this SWEET REVIEW!  Looking forward to your next trip in!

The Dodson Williams Family


DO
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Doug O.
Brookline Station, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2025
verified customerVerified Customer
10
WE ARE SO GLAD YOU HERE.
AS USUAL VERY FRIENDLY AND GREAT SERVICE.
The Team A. from Dodson Williams Auto responded on 01/30/2025 04:58 AM

And...we are so happy to have you and the Mrs as part of our humble family!  "Always a pleasure!" and thank you for taking the time to write this sweet review for us!
The Dodson Williams Family


Verified Customer
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2025
verified customerVerified Customer
10
Excellent job.
I like the friendlyness of the staff. They do a great job.
The Team A. from Dodson Williams Auto responded on 01/27/2025 04:57 AM

Thank you Sweet Lady!  We are tickled to have you as a customer and friend! We appreciate you taking the time out of your busy day to leave us this wonder review!!  The Dodson Williams Crew


VH
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Valerie H.
Republic, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Always so professional!
I love taking my car here because I know it's going to be very well taken care of, and they go above and beyond to make sure you're happy!
The Team A. from Dodson Williams Auto responded on 01/27/2025 04:59 AM

First of all, "thank you two for being a such a wonderful customer and friend for years and years!"  We truly appreciate this warm review and for allowing us to be of SERVICE!!  Thanks bunches!  The Dodson Williams Family


BD
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Barbara D.
Springfield, MO
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2025
verified customerVerified Customer
10
Great group
Great folks to do business with. They are helpful in getting your vehicle taken care of. They explain what needs to be done with your vehicle. Great group of folks
The Team A. from Dodson Williams Auto responded on 01/24/2025 06:16 AM

Thank you Ms Barbara for this sweet review! We are very thankful to have you as part of our family and appreciate your business! We really appreciate you taking the time for the wonderful review!!

The Dodson Williams Family


Displaying Review 1 - 15 of 67 in total
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