i have used these guys for over 30 years,you cant find a better place to service your car
RC
Recent C.
Charlotte, NC
06/13/2019
AC Repair
I found these people as unprofessional where I called them on Tuesday and got an appointment for Friday as they were busy. They informed about initial diagnostic charges over phone. When I went, they changed prices 3 times ($89, $39, $69 +$12), mentioning they are not company Firestone showroom, but family owned which prevents them to offer any Firestone’s ongoing promotions. This was my second visit in past 3 months where earlier when I dropped my car, I was informed 2-3 possible reasons for the problem. When in evening they call me to pick up my car with the cost, I enquired for any other issues which they were mentioning in the morning, they immediately added 1 more charge in total cost. Beware of these guys who keeps bragging about high rating on internet and loot customers with false charges in end.
Victor and Dean take a sincere personal interest in every customer. Appointment times are honored and you are in and out in a very efficient manner. Workmanship is outstanding and both Victor and Dean check on the progress during your visit.
Waiting area is clean and comfortable.
They were recommended to me by a good friend and I will willingly do the same for others...
Recommended
LB
LYNN B.
Charlotte, NC
Hyundai
12/16/2017
Verified Customer
Best place in Charlotte
Would not go any where else. The Boys do a great job!
Coley Jordan Firestone as for me is the best place to have your car cared for. They’ve been servicing my vehicles every since I arrived in Charlotte, which has been roughly 36 years. Don’t trust my car with anyone else.
I highly recommend them ??
The best place in Charlotte to take care of your car! Been doing business with Dean & Vick for over 30 years and would not trust anyone else. They always do what they say they will do. A place you can always trust. Great job guys as always. Thank you.
They made an accurate cost quotation for new tires and alignment. They performed the work in the time promised, and suggested I also have the state inspection at the same time, which saved me having to do it later.
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