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Premier Imports Of Charlotte

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(289 Reviews)
100
Write a Review
Schedule Appointment

Score Details

5 stars
94%
4 stars
4%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
1
Total ReScores™
1.0
ReScore™ Average
100
Net Promoter Score ®

Business Details

About

The German Automotive Experts of Charlotte.
We do service both foreign and domestic vehicles.
Full 2 year 24,000 mile warranty on all vehicle repairs. The German Automotive Experts of Charlotte.
We do service both foreign and domestic vehicles.
Full 2 year 24,000 mile warranty on all vehicle repairs.

Categories
Auto Maintenance, Auto Repair, Car Maintenance
Contact
(980) 207-4963
Closed
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
2513 Allen Rd S Charlotte, NC 28269
Get Directions
Premier Imports Of Charlotte's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(289 Reviews)
Write a Review
Recent Reviews
MH
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Marissa H.
Charlotte, NC
Audi A6
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2025
verified customerVerified Customer
10
Air conditioning not cooling
Efficient and professional. Gave a possible causes of the problem with A/C. They started with less costly solution which has fixed the problem.
Verified Customer
Charlotte, NC
Mercedes-Benz GLK-Class
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/26/2025
verified customerVerified Customer
10
Communication
Felix and his team did a wonderful job on my Benz. They took their time, they communicate . They even communicated with another shop, I was dealing with, I couldn't ask for anything more, they went beyond my expectations I'm a first time customer and I'll be a returning customer my car is running excellent. I would recommend this shop for your car repairs you would not be disappointed.
DS
Doug S.
Charlotte, NC
Cadillac DTS
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/24/2025
verified customerVerified Customer
10
Oil leak
I got a quote from a another shop for work that they weren't sure with all the problem. When I brought my car to import they diagnosed the problem and fixed that. They also told me what else I might be looking for to keep an eye on. Very pleased with my experience great crew great prices.
Verified Customer
Charlotte, NC
Chrysler 200
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Excellent
Exceptional service. Efficient and it was effortless for me. Affordable pricing.
MM
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Mykelti M.
Huntersville, NC
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/03/2025
verified customerVerified Customer
10
Perfect!
Very high level, high quality when it comes to their service and work. Always extremely satisfied even when money is coming out of my pocket!!
EJ
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Errol J.
Gastonia, NC
BMW 750Li
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/28/2025
verified customerVerified Customer
10
Great service!
Pinpointed everything that needed attention. Did a great Job.
PE
Prem E.
BMW X3
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/24/2025
verified customerVerified Customer
9
A very friendly team
We received our diagnostics within 30 mins and Felix shared genuine estimates for all the repairs. Also, delivered the vehicle on time as promised. No complaints so far, a good place to service your German vehicles.
AF
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AQUILA F.
Clover, SC
Porsche Panamera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2025
verified customerVerified Customer
10
The experience was excellent, quick and efficient
The service was excellent, quick and efficient. I’ll definitely recommend them.
Verified Customer
Charlotte, NC
BMW 5 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2025
verified customerVerified Customer
10
Dependable and experienced
I have been taking my 2008 BMW to Premier Imports of Charlotte for years and am pleased with their service. Their pricing is competitive, they stand behind their work, and turnaround time is very good! The team is an easy group to do business with.
MT
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Marc T.
Porsche Panamera
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Best Local Foreign Auto Shop
Best Local Foreign Auto Shop in Charlotte!!! Reasonable prices, Friendly service, Trustworthy, and Dependable when it comes to my Porsche. I definitely recommend and will always be my go to shop!!!
DP
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Derrick P.
Charlotte, NC
Mercedes-Benz S550
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Engine Replacement Update
Received an update on my 2nd engine replacement. I supplied an engine for them to replace that lost compression. They worked with the company to get another engine shipped to them to install. If you have a Mercedes Benz that needs an engine replaced, this is the company you NEED!! Very PROFESSIONAL, very KNOWLEDGEABLE, very HONEST!! I HIGHLY RECOMMEND!!
GH
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Ghandi h.
Charlotte, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
10
Great place to take take your car and get things fixed the first time
This place is a honest place and have a fence for overnight security if needed
KG
karen G.
Mercedes-Benz ML350
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Top Notch Service!!!
This is my trusted mechanic!! Honesty, coupled with top notch quality service! I have been a long term customer and I’m grateful for this service!!! I highly recommend Premier Imports!!
DC
Doris C.
Honda Civic Coupe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Great Service
Premier Imports was knowledgeable and thorough in their service. I will be using their service ce again.
BH
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BARBARA H.
Charlotte, NC
BMW 3 Series
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2025
verified customerVerified Customer
10
Excellent Experience
I had an amazing experience with Premier Imports. They were fast, gave me a detailed description of the issue I was having with my vehicle and also provided detailed information regarding future repairs needed. I will definitely visit them again soon. Felix was awesome with communication!
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