business image

Chet's Auto Repair

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(246 Reviews)
96
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

About

Chet's Auto Repair provides automotive service and repair in the Pataskala area since 1978. Schedule your service appointment today! Chet's Auto Repair provides automotive service and repair in the Pataskala area since 1978. Schedule your service appointment today!

Categories
Auto Repair, Car Maintenance, Tire Sales and Repair
Contact
(740) 927-4006

Business Hours

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
15 East Depot Street Pataskala, OH 43062-8211
Chet's Auto Repair's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(246 Reviews)

JS
JANICE S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/09/2024
verified customerVerified Customer
10
Expert Service, Exceptional Pricing
Will be back.....family and friends wouldn't have it any other way.
Two thunbs way up ?
The Team a. from Chet's Auto Repair responded on 01/11/2024 09:31 AM

Thank you for choosing Chet's Auto Repair! We're thrilled that you and your loved ones trust us with your automotive needs. We appreciate your support and look forward to serving you again in the future.


BA
BOB A.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/08/2024
verified customerVerified Customer
10
Great service.
Excellent service. Parts failure, no fault of theirs, created a situation where work had to be redone. They quickly and at no cost redid the entire job. It doesn’t get any better then that.
The Team a. from Chet's Auto Repair responded on 01/10/2024 09:31 AM

Thank you for your kind words! We strive to provide excellent service and we're glad we could fix the issue with no additional cost to you. We appreciate your understanding and look forward to serving you again in the future.


Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/05/2024
verified customerVerified Customer
10
Ready to help
Steve and Nick are great individuals and always willing to lend a helping hand. They are fair and have worked with me on some issues my truck has been having. Highly recommend Chet's to anyone in the surrounding area for their integrity and willingness to help out.
The Team a. from Chet's Auto Repair responded on 01/07/2024 09:31 AM

Thank you so much for your kind words! We truly appreciate your recommendation and are glad to hear that Steve and Nick provided you with excellent service. Our team at Chet's Auto Repair is always here to lend a helping hand and ensure fairness in addressing any issues with your truck. We value your trust and look forward to serving you in the future.


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/04/2024
verified customerVerified Customer
10
Great and quick service for 2 vehicle issues
For several months, I've dealt with a knocking/rattling noise at 40+ MPH speeds along with extra road vibration that only seemed to get worse over time.

After completing the test drive with me, the technicians quickly determined that the knocking/rattling noise was caused by a very small section of heat shield that was falling off and the vibration was caused by a bent tire rim (tire balancing numbers really out of whack by approximately 7+ ounces).

Previous auto repair shop still could not determine root causes of knocking/rattle noise and vibration even after 4+ visits/appointments, $3200+ in needed repairs (more than likely over-charged), several times of looking under vehicle up on rack, several times of balancing tires, and my asking a few different times if the knocking/rattling noise was possibly caused by a heat shield or other shield that may be loose.
The Team a. from Chet's Auto Repair responded on 01/06/2024 09:32 AM

We're sorry to hear about your frustrating experience at the previous auto repair shop. At Chet's Auto Repair, we pride ourselves on our attention to detail and commitment to finding the root causes of issues. We're glad that our technicians were able to quickly identify and resolve the problems with the knocking/rattling noise and vibration in your vehicle. We always strive to provide accurate diagnoses and fair pricing for our services. Thank you for choosing Chet's Auto Repair.


AT
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/02/2024
verified customerVerified Customer
10
Fixed misfire issues
Service was quick and efficient with great communication

Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/20/2023
verified customerVerified Customer
10
On time great job
I’ll be back
The Team a. from Chet's Auto Repair responded on 12/22/2023 09:31 AM

We're so glad you had a positive experience at Chet's Auto Repair! Please don't hesitate to let us know if there's anything else we can do to help keep your car in tip-top condition.


HW
HARRY W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/18/2023
verified customerVerified Customer
10
Great service
Great repair and price was less than others
The Team a.

We're glad to hear you were pleased with our repair services and pricing. We strive to provide the best quality service to our customers while keeping our prices competitive. We look forward to seeing you again soon!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/13/2023
verified customerVerified Customer
10
Very nice people! Very reliable!
They were very kind, and so much help. I never have any idea what I am in for when it comes to auto shops. They explained everything to me, and answered all the other questions I had. Their prices are great. You really cannot go wrong coming here!
The Team a. from Chet's Auto Repair responded on 12/15/2023 09:32 AM

Thank you for the great review! We are delighted to hear that our team was so helpful and that you found our prices to be great. We strive to provide excellent customer service and we're glad we were able to do so. We hope to see you again soon!


JK
JESSICA K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/12/2023
verified customerVerified Customer
10
Great service, great people!
I was very happy with my service! The team was very accommodating and able to get my son’s truck in quickly. They are honest efficient. I would highly recommend them!
The Team a. from Chet's Auto Repair responded on 12/14/2023 09:31 AM

Thank you, Jessica, for your kind review! We are so glad to hear you had a pleasant experience at Chet's Auto Repair. We take great pride in providing reliable, efficient, and honest service to all of our customers. We look forward to seeing you again soon!


DM
DAVID M.
Pataskala, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/11/2023
verified customerVerified Customer
10
Service of Company Vehicle
It’s been awhile since I could find a company that is detail oriented and knows what they’re doing when it comes to a vehicle! Very professional, prompt on timing, thorough on what needs fixed, overall excellent experience & Highly recommend.
The Team a. from Chet's Auto Repair responded on 12/13/2023 09:31 AM

Thank you so much for the kind review, David! We're proud of the attention to detail and customer care that we provide here at Chet's Auto Repair. We're glad to have served you and we look forward to helping you in the future.


AT
AMANDA T.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/05/2023
verified customerVerified Customer
10
Car damage
Chet’s Auto was able to get my vehicle in the next day after I backed over curb!

Excellent customer service!
The Team a. from Chet's Auto Repair responded on 12/07/2023 09:32 AM

Thank you for your great review, Amanda! We’re so glad to hear that you had a good experience with us. We strive to provide excellent customer service and are glad to have exceeded your expectations!


SM
SCOTT M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/30/2023
verified customerVerified Customer
10
Repaired my vehicle twice this year
I rather due business locally to my community and spend the money . Repaired my vehicle twice this year and did a great job both times .
The Team a. from Chet's Auto Repair responded on 12/02/2023 09:31 AM

Thank you for your kind words, Scott! We really appreciate your loyalty in coming to us for your auto repair needs. We take great pride in the work we do and it's nice to hear it's been up to your standards. We hope to continue to serve you in the future!


SB
SEAN B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/15/2023
verified customerVerified Customer
10
Top notch service
Chets Auto Repair is a squared away shop. They’re honest, fair priced and represent what a shop should be. Its as if you went back thirty years to your father’s favorite shop. You just know it’s done right.
As someone who worked in the field previously, I can assure you they will do the job correctly, honestly. Steve is a good honest business man and truly cares about his integrity.
The Team a. from Chet's Auto Repair responded on 11/17/2023 09:31 AM

Thank you so much for sharing your experience, Sean! It's great to hear that you felt so comfortable and confident in our shop. As an experienced professional in the field, your support is truly appreciated. We strive to bring a trustworthy and reliable service to all of our customers and it's wonderful to know we achieved that for you.


DK
gravatar
DEANNA K.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/10/2023
verified customerVerified Customer
10
Fast and priced right!
I always bring my low-mileage car to Chet’s - I know they won’t sell me on parts and services I don’t need. They ate super quick with my oil and filter changes and I know I can trust Steve and the rest of the guys at Chet’s. Highly recommend!
The Team a. from Chet's Auto Repair responded on 11/12/2023 09:31 AM

Thank you Deanna for your kind review. We are so glad to hear you have had such great experiences with us! We appreciate your continued patronage and we always strive to provide honest and reliable service. We value your trust in us and we will continue to do our best to keep your car running smoothly.


DM
DOUG M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/07/2023
verified customerVerified Customer
10
To the shop…
I’ve been to Chet’s Auto Repair several times. Always treated with respect.
It’s a pleasure to know Chet’s is close , good and fair.
The Team a. from Chet's Auto Repair responded on 11/09/2023 09:32 AM

Thanks Doug! We appreciate your loyalty and are glad that you enjoy visiting us. We strive to provide our customers with excellent service and we're glad that you've experienced that.


Displaying Review 1 - 15 of 246 in total
Service Coupons and Posts

Thanks for the great review, Samantha! We're so glad you had a great experience with us at Chet's Auto Repair. ? We'll be here if you ever need us again. #ChetAutoRepair #Pataskala #AutoRepair
Learn More

Thanks for the kind words, Gavin! We're glad you trust us with your auto repair needs. ? #ChetAutoRepair #Pataskala #HonestMechanic #AutoRepair
Learn More

Thanks for the kind words, John! ? We're glad you've had such great experiences with us! #ChetAutoRepair #Pataskala ??
Learn More

Thanks for the kind words, Hollis! We're glad you had a great experience with us at Chet's Auto Repair! ??? #Pataskala #AutoRepair #CustomerService
Learn More

Thanks for the great review, Geoffrey! ? We're glad you appreciate our quick service and competitive prices. #Pataskala #Chet'sAutoRepair #HappyCustomers
Learn More

Thanks for the kind words, Connor! We're proud to provide honest service and quality repairs. #Chet'sAutoRepair #Pataskala ??✨
Learn More

Thanks for the kind words, Hollis! We're so glad you had a great experience at Chet's Auto Repair. We strive to provide quality service with a friendly smile. ? #ChetAutoRepair #Pataskala
Learn More

Thanks for the great review, Taylor! We're so glad you have 100% confidence in us ? We look forward to seeing you again soon! #ChetAutoRepair #Pataskala
Learn More

Businesses Near You
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(246 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,090 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(142 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(461 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(235 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.