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Brown's Transmissions & Full Service Auto Repairs

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(463 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-100
Net Promoter Score ®

Business Details

About

Brown’s Transmission and full service automotive repair shop has a proud history in the Newark and Licking County areas. We are proud of our reputation as one of Newark’s oldest family repair shops, and we are committed to providing our customers with TOP QUALITY PRODUCTS and services at a competitive price. Brown’s Transmission and full service automotive repair shop has a proud history in the Newark and Licking County areas. We are proud of our reputation as one of Newark’s oldest family repair shops, and we are committed to providing our customers with TOP QUALITY PRODUCTS and services at a competitive price.

Categories
Car Maintenance, Auto Repair, Transmission Repair
Contact
(740) 522-4459

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
1035 Wells Ave Newark, OH 43055-2465
Brown's Transmissions & Full Service Auto Repairs' Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(463 Reviews)

MH
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Marda H.
Billings, MT
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/12/2022
0
Horrible place to go
Took my yukon in for a transmission flush. 2 hour into the service I received a call from brown stating I needed a mass air flow sensor. Highly advise that he would pop one In,and see how my yukon would run. Call e d back yup don't do a required tran flush, just go with the mas. I declined and stated just a transmission. Flush. Kept pushing me to do the Mas. I claimed to di the flush please. And so rude to me and demand I do the Mas. I finally yelled at him and said to do the flush . 2 hours later, it was done. Rude and wanted $250. For the replacement. Drove from brown to auto zone, 10 minutes or less replacement. I explained that after my husband stroke, and loss of hours at work. No care no company ran like this should receive any business.

KH
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Kenneth H.
Splendora, TX
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2020
Honest and Respectful
What started out to be a easy repair turned very difficult, but these guys never stopped until it was right. I highly recommend this shop. Honest and Respectful.
Recommended

BG
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Beth G.
Mount Gilead, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/01/2020
Wonderful service, fair and honest
I have been going to Brown’s for auto service for more than 10 years. They always do a great job and give good, honest auto advice. Even after moving an hour away, I still go back to Brown’s for service. I trust these guys!
Recommended

JN
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Jonathan N.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2020
verified customerVerified Customer
Great service!
I scheduled an appointment easily over the phone and did a key drop since I couldn’t make it during open hours. They were great at communicating my car’s issues and fixed everything promptly. My total even came out lower than expected. Highly recommend!
Recommended

BB
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Brian B.
Thornville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2020
verified customerVerified Customer
Like dealing with friends or family
Take great care of me and my cars! My car get fixed, not just selling parts to make a buck! I trust them, they listen respectfully and the work gets done! Great ma and pa place , thanks guys! Good luck in these trying times!
Recommended

SN
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Somebody elses customer N.
Heath, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/28/2020
Bad Business
Called for a quote on a trans rebuild gave me a price of $2,800, then when asked charge on installing "labor only" a new one response was "calls for 6hrs @$95 hr would be $1,000. HuH.....what kind of math is that!!?? Simple the Manager is inflating prices to acquire sales bonus' yet all they're really doing is making the business look bad. Shame Br*an G*y didn't operate that way!
Not Recommended

Verified Customer
Heath, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/27/2020
verified customerVerified Customer
Service you can trust!
I am always satisfied with Brown’s service. They have friendly employees and service that you can trust!
Recommended

Verified Customer
Nashport, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2020
verified customerVerified Customer
Quick
They were quick , friendly and honest
Recommended

KG
Katlin G.
Ohio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2020
verified customerVerified Customer
Category: Service
Katlin said this business was extremely friendly, fast and efficient.
Recommended

SW
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Scott W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
verified customerVerified Customer
Quick service
Called and got me in the next day.. professional service and was cheaper than the estimate. Will not hesitate to go back again.
Recommended

JB
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Jason B.
Newark, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2020
verified customerVerified Customer
Great customer service & quality work.
My wife & I have been taking our vehicles to Browns for years & the only place we will go! Great customer service & quality work!
Recommended

PA
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Patrick A.
Heath, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/18/2020
verified customerVerified Customer
Good service. Owner seems to care about quality of service
I'm going back to Brown's because of their integrity. I only hope the next visit takes care of my front vibration.
Recommended

TD
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Tom D.
Heath, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/17/2020
verified customerVerified Customer
Toyota
During these crazy times we live in, Brown's hasn't lost a step. Service was timely, professional and thorough. Quality service at a very reasonable price.
Recommended

RF
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Robert F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2020
verified customerVerified Customer
Best place in Ohio to take your vehicle
I have taken all mine there and all of them have exceeded its warning
Recommended

HM
Hayley M.
Utica, OH
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2020
verified customerVerified Customer
Category: Service
Hayley said they are very honest and informative.
Recommended

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