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Charm City Auto

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(272 Reviews)
85
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
4.0
ReScore Average
85
Net Promoter Score ®

Business Details

About

We have a large infrastructure, a highly organized system, and adequately trained professionals to support and provide you with the best services for any of your car related problems. We have a range of service packages, giving you more options to choose from within the budget that you are comfortable with . We have a large infrastructure, a highly organized system, and adequately trained professionals to support and provide you with the best services for any of your car related problems. We have a range of service packages, giving you more options to choose from within the budget that you are comfortable with .

Categories
Auto Body, Body Shop, Tire Repair
Contact
(443) 568-1111

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Eastern Time (Us & Canada)
4381 Hollins Ferry Rd Baltimore, MD 21227
Charm City Auto's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(272 Reviews)

BRIAN
Beltsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Great Service
George is my go to guy. He gets the job done right and at a fair price

RP
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ROSE P.
Halethorpe, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
7
Fantastic service!
Great service, work done quickly and very well. Now my go-to place for work on my car.

Verified Customer
Pikesville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
10
I came back for a new car service
I have an amazing experience to get the car service every time!

KL
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KAREN L.
Rosedale, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Oil change
In and out in no time. I called this morning and got it done with no problem. I appreciate your good customer service as usual. Thanks again.
George P. from Charm City Auto responded on 06/10/2025 12:46 PM

Thank you so much for taking your time to write the honest review.


TB
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TONYA B.
Halethorpe, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2025
verified customerVerified Customer
10
Ac unit and oil change
Everyone was very professional and didn’t wait long at all. It was very reasonably priced.
George P. from Charm City Auto responded on 06/10/2025 12:47 PM

Thank you so much for taking your time to write the honest review.


Verified Customer
Elkridge, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/02/2025
verified customerVerified Customer
10
Very helpful and good.
They helped me when I was having trouble with my 🚗.they took the time to fix it.
George P. from Charm City Auto responded on 06/10/2025 12:48 PM

Thank you so much for taking your time to write the honest review.


Verified Customer
Baltimore, MD
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/01/2025
verified customerVerified Customer
1
Did not fix what was wrong with car
I brought my car in for the same problem multiple times and the problem still is not resolved. Very frustrated
George P. from Charm City Auto responded on 06/10/2025 12:48 PM

Thank you so much for taking your time to write the honest review.Please re score


EE
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EARL E.
Halethorpe, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Excellent service at charm city auto
Had service done at charm city auto . The service was excellent and the staff were friendly as usual . They do excellent work and stand behind their work . Merry
George P. from Charm City Auto responded on 06/10/2025 12:49 PM

Thank you so much for taking your time to write the honest review.


CS
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CHRISTINA S.
Halethorpe, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/19/2025
verified customerVerified Customer
10
Went to have my vehicle looked at so I didn’t take another car , George said he could have it fixed by the next business day and took us home cuz we didn’t have another way home
Had a great experience, second time I have gone there to get my truck fixed and I’m very happy
George P. from Charm City Auto responded on 06/10/2025 12:49 PM

Thank you so much for taking your time to write the honest review.


JW
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JEFF W.
Halethorpe, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
10
You can always count on George
George has always been a staple of our community. I've been dealing with him since the 90s and he has always been someone you can count on. The quality of the work him and his team provide are always top notch.
George P. from Charm City Auto responded on 06/10/2025 12:49 PM

Thank you so much for taking your time to write the honest review.


JT
JIM T.
Halethorpe, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great service great job wonderful people
Nice job George. I’m assuming you fix something that I’m not aware about but whatever it is I’m sure it was a good job.

CS
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CAYLA S.
Baltimore, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/06/2025
verified customerVerified Customer
10
Quick work, first time customer
Great experience, they helped me out quickly even with a tight turnaround getting the needed parts, so I didn’t need to leave my car there overnight. Expert touch to everything, friendly.

JV
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JULIE V.
Halethorpe, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Honest repair shop
Service is amazing. If you go in for one thing and they happen to find another issue, they contact you first, before doing any extra work. They help you to understand what needs to be done and why. I am always confident that they keep my vehicle's operating safely. Their team of experts are amazing. Been a customer for over 8 years

MW
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Mark W.
Baltimore, MD
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
04/21/2025
8
Thermostat housing leak
Quick an sufficient I think I just found my go to mechanics!💪🏾

NB
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NAKIYA B.
Curtis Bay, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
10
Amazing quick service !
Fixed my catalytic converter in literally 4 hours saving me hundreds in Ubers. Everyone was kind and knowledgeable and they didn’t charge an arm and leg!! Please go here and avoid the hassle of other auto shops. Especially if you’re a woman and want fair treatment !
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