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Ricasa Automotive

Average Score
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,311 Reviews)
97
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

About

Our services include domestic and foreign auto repair and maintenance. We also provide exceptional service for our classic muscle car patrons. Ricasa Automotive warranties parts and labor for 12 months or 12,000 miles which ever comes first. Boxing is a big part of Mike’s life. He is a retired professional boxer and was inducted into the Our services include domestic and foreign auto repair and maintenance. We also provide exceptional service for our classic muscle car patrons. Ricasa Automotive warranties parts and labor for 12 months or 12,000 miles which ever comes first. Boxing is a big part of Mike’s life. He is a retired professional boxer and was inducted into the Maryland Boxing Hall of Fame in 2018. Boxing has inspired his quote “Knock Out All Competitors” ...more

Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(443) 445-3601

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
6350 S Hanover Rd Suite H And J Elkridge, MD 21075
Ricasa Automotive's Reviews
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(1,311 Reviews)

JS
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JOSEPH S.
Fulton, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/26/2025
verified customerVerified Customer
10
Highly Recommend
I know they will give me good service and a fair price. If you are looking for someone who is honest and competent, then give them a try.

SR
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Stanley R.
Catonsville, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Top Quality
Ricasa employs and is owned by top quality mechanics and diagnostic specialists. Comfortable waiting area and convenient location near Elkridge public library. I think of these guys like they are the doctors I trust for my car.

SM
Sergio M.
Elkridge, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
Category: Service
Sergio said there was transparency and honesty from Mike.
Recommended

AK
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ALLAN K.
Ellicott City, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/12/2025
verified customerVerified Customer
10
Always honest service and quality work. Highly recommended
Highly recommended

AF
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ADRIENNE F.
Columbia, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/10/2025
verified customerVerified Customer
10
Just the perfect go to
Always happy to give a raving review for Mike Ricassa

MA
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MELANIE A.
Ellicott City, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Great job!
Took my Jeep to Ricasa for a new radiator. Work was done quickly and at an affordable cost. Very happy with the service. Highly recommend Ricasa!

PF
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PAT F.
Ellicott City, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/08/2025
verified customerVerified Customer
10
Mike, thanks for the excellent service.
Today I took my car to Ricasa Automotive and Mike and Rod met me when I arrived. I explained that I went to the dealership for the $49 oil change and they found $4000 worth of repairs that they said were needed. Mike and I reviewed the estimate with me and send let me work on it.
He called me back in a few hours and said the car is done, everything taken care of. He recapped the estimate and fully explained each component that he inspected and corrected. I thanked him and asked “ Whats the total charge?” He said $133.
I have been with Ricasa Automotive for 12 years and this is the reason why. Great workmanship, great communication about the vehicle, and fair pricing for service and parts.
I highly recommend Ricasa Automotive to anyone, they have worked on every one of my cars, Mercedes, BMW, Lexus, Acura and Nissan.
Mike and Rod Thank you again for the excellent work and saving me Thousands compared to the dealer.
Will see you next month for a checkup on the Lexus.

JD
Jerry D.
Savage, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/07/2025
verified customerVerified Customer
Category: Service
Jerry said they are very intelligent and know about vehicles. They are honest people and they fix it right the first time. The most important thing is, they charge a fair rate. Good honest mechanics are hard to find so he really appreciates them.
Recommended

HW
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HOWARD W.
Columbia, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
9
Could have been expensive, but…
I came in with noisy brakes that I was certain would require replacing. After some in-depth inspection the mechanic was able to offer a simpler and less expensive fix that another shop had quoted me a full disc and pad replacement. They say you pay more for experience but you also can save with too.

BT
Breyana T.
Elkridge, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2025
verified customerVerified Customer
Category: Service
Breyana said good customer service, good communication, and no more issues with the vehicle.
Recommended

DH
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Daria H.
Elkridge, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/29/2025
10
Great service
Great customer service. Great work. Good prices. You just can't go wrong. We have all 3 of our cars serviced here and have never had a bad experience. Thanks, Mike!

TJ
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Terry J.
Elkridge, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/22/2025
10
Quick, thorough service at an honest price.
Amazing service as always! Starter went up on my truck, Ricasa was able to get it back on the road within 24 hours. They even plugged a hole in my tire, after the repair, from a nail without charging me. Always honest and quick, I send everyone here!

BL
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Bruce L.
Woodstock, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/21/2025
10
2003 Ford Thunderbird
Mike and his staff take wonderful care of my car and I appreciate how honest they are. I also take my wife’s Highlander into them also.

CG
Carl G.
Maryland
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
verified customerVerified Customer
Category: Service
Carl said they are attentive and get things done in a timely manner. Their customer service is really good.
Recommended

Verified Customer
Columbia, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/12/2025
verified customerVerified Customer
10
Automobile Service
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