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Collision Works of Glen Burnie

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(17 Reviews)
97
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
97
Net Promoter Score ®

Business Details

Categories
Contact
(410) 553-9992

Business Hours

Mon
8:00 AM - 6:00 PM 8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM 8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM 8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM 8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM 8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
99 Holsum Way Glen Burnie, MD 21060-6545

Affiliations

Subaru Certified Collision Network
Collision Works of Glen Burnie's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(17 Reviews)

BH
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Bruce H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/05/2025
verified customerVerified Customer
10
Excellent Subaru repair
CW came recommended as a Certified Subaru repair shop and they did an excellent job. Car was done in 10 days and was washed and vacuumed when returned. Dan D did an excellent job and explained everything that was done. Lifetime warranty on the repair work. We will recommend CW to anyone who needs collision / body work.
Steve Z., Owner/Manager from Collision Works of Glen Burnie responded on 05/06/2025 09:45 AM

We appreciate you taking the time to share your positive experience with us. It is gratifying to hear that our team met your expectations and that you found our repair process efficient. Our commitment to quality service is reinforced by the lifetime warranty on our work, and we are pleased that Dan D provided you with clear explanations throughout the repair. Your willingness to recommend our services means a great deal to us, and we look forward to serving more customers in the future.


VH
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Virginia H.
SUBA Forester Limited AWD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/27/2025
verified customerVerified Customer
10
Wonderful experience. CW did an excellent job.
Had a wonderful experience with CW. First time working with them and would definitely recommend them to my family, friends and neighbors.
Steve Z., Owner/Manager from Collision Works of Glen Burnie responded on 02/28/2025 09:39 AM

We appreciate your positive feedback and are pleased to hear about your wonderful experience with us. Your willingness to recommend our services to family, friends, and neighbors is a tremendous compliment. We strive to provide the best for our customers, and it's rewarding to know that we have met your expectations. Thank you for choosing Collision Works of Glen Burnie.


JD
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John D.
SUBA Outback Touring w/Continuously Variable Transmissi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/30/2024
verified customerVerified Customer
10
Best ever experience !
Well organized, top notch communication, and attention to details impeccable !
Steve Z., Owner/Manager from Collision Works of Glen Burnie responded on 12/31/2024 09:34 AM

Thank you for your feedback. It is gratifying to hear that you experienced our organization, communication, and attention to detail positively. These elements are crucial to our operation, and your acknowledgment reinforces our commitment to maintaining high standards. We appreciate your business and look forward to serving you in the future.


LK
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Larry K.
Brooklyn, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2024
10
Our Jetta needed repairs and bodywork.
This team did an absolute wonderful job repairing and replacing damaged parts as well as tires. Car looks brand new. We have also used them for repairs to our 2500 Dodge Ram. Great business. We highly recommend them.
Steve Z., Owner/Manager from Collision Works of Glen Burnie responded on 04/19/2024 04:09 PM

We're thrilled to hear that you had a wonderful experience with us, Larry! It's great to know that your car looks brand new after the repairs and tire replacement. We're also delighted that we could assist with the repairs to your Dodge Ram 2500. Thank you for recommending us!


LW
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Lauren W.
Essex, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/04/2024
9
Repair
My car got hit and run and large dent on my side door needed to get repaired. Took to CW and within 2 weeks my door was replaced and did a couple extras! Very pleased with the service and labor!!
Steve Z., Owner/Manager from Collision Works of Glen Burnie responded on 04/05/2024 06:04 AM

We're thrilled to hear that we could help you out after your car was involved in a hit and run. Getting that large dent repaired and your side door replaced was a top priority, and we're glad we could do it for you. It's always nice to do a little extra to make sure our customers are satisfied. Thanks for your support, and we hope you'll think of us in the future for any automotive needs!


KB
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Kristen B.
Pasadena, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/22/2024
10
Best Shop!!
I have been to other Collision shops and Collision Works of Glen Burnie has been by far the BEST experience I have had!! I wanted to make sure my suv was in good hands so I reached out to GMC where I get all my service work done to find out who they work with. Kevin gave me the information for Collision works of Glen Burnie. John and his team where very reasonable !! After talking to John that first day I knew my suv was in good hands!! State Farm originally told me it could be months out to get my suv fixed or even looked at. I was so excited after talking to John and he gave me a reasonable time frame for an estimate on when my vehicle would be ready. Hopefully I won’t need any more collision work done in the future but if I do I will definitely be calling John. I will be recommending Collision Works of Glen Burnie to everyone I know!!
Thank you so much for fixing my baby!!
Steve Z., Owner/Manager from Collision Works of Glen Burnie responded on 02/23/2024 04:25 PM

We're thrilled to hear about your positive experience! It's great to know that John and the team at Collision Works of Glen Burnie provided you with excellent service. We appreciate your recommendation!


HR
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Helen R.
SUBA Forester Sport
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/08/2024
verified customerVerified Customer
10
Collision Repair for my Subaru
The staff were courteous, responded in a timely manner and knowledgeable about the needed repairs
Steve Z., Owner/Manager from Collision Works of Glen Burnie responded on 02/09/2024 10:32 AM

Thank you for your kind words! We're glad to hear that our staff was courteous, responded in a timely manner, and knowledgeable about the repairs needed. We strive to provide excellent service, and it's great to know that we met your expectations. If you have any other questions or concerns, please don't hesitate to reach out. We appreciate your business!


YW
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Yiru W.
Baltimore, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2024
9
fast and excellent service
We had a little confusion at the first but they speeded it up and have my car fixed within two weeks, very satisfied with service! Def recommended
Steve Z., Owner/Manager from Collision Works of Glen Burnie responded on 02/09/2024 10:31 AM

Thank you for your positive review! We apologize for any initial confusion, but we're glad we were able to speed up the process and get your car fixed within two weeks. We appreciate your recommendation!

Steve Z., Owner/Manager from Collision Works of Glen Burnie responded on 02/26/2024 09:13 AM

Thank you for your positive review! We apologize for any initial confusion, but we're glad we were able to speed up the process and get your car fixed within two weeks. We appreciate your recommendation!


DH
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Donald H.
Glen Burnie, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/23/2023
10
Fix my Cherokee
I had Collision Works fix my 2017 Jeep Cherokee after an accident. It went in a crimpled used car and came out looking showroom new. Everyone, from front desk to the shop were the best at their jobs. I would recommend them to anyone needing any bodywork to their car or truck.
Steve Z., Owner/Manager from Collision Works of Glen Burnie responded on 12/08/2023 09:01 AM

Thank you so much for your kind review, Donald! We are pleased to read that our staff was able to provide you with exceptional service and your 2017 Jeep Cherokee came out looking showroom new. We strive to provide each customer with the best service and quality of work. We are very glad you are happy with the outcome and hope to have your business again in the future!


SP
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Sylvia P.
Pasadena, MD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2023
10
Collision Works definitely is top notch!
Took my Genesis to Collision Works for repair. The customer service was awesome and they did an excellent job with the repair on my car.?
Steve Z., Owner/Manager from Collision Works of Glen Burnie responded on 11/16/2023 04:00 PM

We are so pleased to hear that you had such a positive experience with us, Sylvia! We strive to exceed expectations here at Collision Works and we are delighted to know we did that for you. We value your business and look forward to helping you again in the future.


AS
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Alan S.
SUBA Ascent Premium w/8-Passenger Seating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2023
verified customerVerified Customer
10
Fantastic!
Wonderful service, great work
Steve Z., Owner/Manager from Collision Works of Glen Burnie responded on 11/09/2023 05:31 PM

We are so glad to hear that you had a wonderful experience with us, Alan. We strive to provide excellent service and top-notch work to all of our customers. We appreciate your business and look forward to assisting you again for your next scheduled service visit. 


EL
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Elwood L.
SUBA Ascent Premium w/7-Passenger Seating
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/28/2023
verified customerVerified Customer
10
Excellent Service
Collision Works provided excellent service and my car looks like new! Thanks for making me feel like you had a personal interest in my well being.
Steve Z., Owner/Manager from Collision Works of Glen Burnie responded on 08/01/2023 03:41 PM

Thank you for the glowing review, Elwood! We are delighted to know that we made both your car and you feel taken care of. We truly value each of our customers and strive to provide the highest quality of service. We are happy that we were able to meet your expectations and we look forward to taking care of you again in the future!


AA
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Amber A.
SUBA Crosstrek Limited w/Continuously Variable Transmis
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
03/17/2023
verified customerVerified Customer
8
Satisfactory Work
The car looks as good as it did prior to the accident. I was very impressed that the repairs only took one week when they had initially quoted two weeks. Unfortunately, 150 miles were put on my vehicle to ensure that the vehicle had properly reset all of the sensors. I do appreciate that this was explained to me when I picked up my vehicle, but it seemed a bit excessive. There was great communication with my point of contact, John, but otherwise I was either ignored or treated indiscriminately by other staff as I was picking up and dropping off my vehicle.

DL
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Dana L.
SUBA Outback Limited w/Continuously Variable Transmissi
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/09/2023
verified customerVerified Customer
10
Great experience
Would recommend!

LL
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Lcdr Patrick L.
SUBA Outback R Limited
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/24/2023
verified customerVerified Customer
10
A First-Rate collision repair facility
I was treated most courteously & professionally by all Collision Works staff and they did a beautiful job on my repair. My 7 year old Outback came out of their shop looking & functioning like a brand-new vehicle. This is a clean, well-managed, top-notch facility that far exceeded my expectations; and I appreciate the recommendation & referral that Subaru of Glen Burnie made when I inquired there about where best to have my repair work done.

Displaying Review 1 - 15 of 17 in total
Offers and Posts
Don't let dings and scratches ruin your road trip memories. Our Subaru Certified Collision Center is here to help. Schedule a complimentary evaluation today and say goodbye to unwanted souvenirs.

Wow, thanks for the stellar review! We love bringing cars back to their showroom glory. We're thrilled to have helped with your Jeep Cherokee, and we're always here for any future bodywork needs!
Learn More

Subaru Collision Center repairs not only safeguard your current warranty, providing peace of mind but also uphold your vehicle's long-term value.

Don't let dings and scratches ruin your road trip memories. Our Subaru Certified Collision Center is here to help. Schedule a complimentary evaluation today and say goodbye to unwanted souvenirs.

Subaru Collision Center repairs help to protect your existing warranty, giving you peace of mind, and preserving the long-term value of your vehicle.

Rely on Subaru Certified Collision Centers for professional repairs. Our skilled technicians and authentic parts guarantee safety and excellence for your Subaru.

We appreciate your kind review and are thrilled to hear about your positive experience with us. Thank you for trusting Collision Works of Glen Burnie with your vehicle. #CustomerSatisfaction #CollisionRepair
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Thank you for the awesome review! We apologize for any initial confusion, but we're thrilled we could speed things up and get your car fixed in just two weeks. Your satisfaction means everything to us!
Learn More

Your Subaru is crafted to protect you in the rare occurrence of an accident. Our proficient experts can bring your vehicle back to its original condition, ensuring your safety and readiness for your upcoming adventures.

Subaru Collision Center repairs help to protect your existing warranty, giving you peace of mind, and preserving the long-term value of your vehicle.

Thanks for the awesome review, Sylvia! We're so glad you had a great experience with us at Collision Works of Glen Burnie.
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Thanks for the great review, Alan! We're so glad you had a great experience with us at Collision Works of Glen Burnie.
Learn More

Don't let dings and scratches ruin your road trip memories. Our Subaru Certified Collision Center is here to help. Schedule a complimentary evaluation today and say goodbye to unwanted souvenirs.

Your Subaru was designed to safeguard you in the unlikely event of an accident. The skilled professionals at our Subaru Certified Collision Centers can restore your vehicle to its original state, ensuring you are safe and prepared for your next adventure.

Thanks for the great review, Lt Col Donald! We're so glad you had a great experience with us at Collision Works of Glen Burnie.
Learn More

We're so glad to hear that you had a great experience with us, Lcdr Patrick! We take pride in providing top-notch service and repairs.
Learn More

Thanks for the great review, Dana! We're so happy you had a great experience.
Learn More

Subaru Collision Center repairs help to protect your existing warranty, giving you peace of mind, and preserving the long-term value of your vehicle.

Don't let dings and scratches ruin your road trip memories. Our Subaru Certified Collision Center is here to help. Schedule a complimentary evaluation today and say goodbye to unwanted souvenirs.

Your Subaru was designed to safeguard you in the unlikely event of an accident. The skilled professionals at our Subaru Certified Collision Centers can restore your vehicle to its original state, ensuring you are safe and prepared for your next adventure.

We're so glad to hear that you had a great experience with us, Lcdr Patrick! We take pride in providing top-notch service and repairs.
Learn More
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