business image

Chandler Automotive Sales & Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,249 Reviews)
90
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
90
Net Promoter Score ®

Business Details

About

Chandler Automotive Sales & Service is conveniently located in Cicero, NY. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Chandler Automotive Sales & Service is conveniently located in Cicero, NY. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Car Dealer, Repair Shop
Contact
(315) 699-5743

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
7:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
6745 State Route 31 Cicero, NY 13039-8721
Chandler Automotive Sales & Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,249 Reviews)

Verified Customer
Bridgeport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/18/2025
verified customerVerified Customer
10
Great people Greatcwirk.
Great people Great work

AS
gravatar
ANNE S.
Cicero, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/13/2025
verified customerVerified Customer
10
Quick inspection
Inspection was done promptly at my appointed time. Very courteous technician who even washed my car when finished. Was in and out in 40 minutes.

LH
gravatar
LAUREN H.
Clay, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Excellent service
After a bad experience at my former dealership, I will definitely be going to Chandler from now on. Fast, efficient and friendly service

JD
gravatar
JUDITH D.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2025
verified customerVerified Customer
10
Great service from Chandler Automotive!
Andy was great! He had to come twice to my house to get my Corvette started, and he was quick and efficient while being very pleasant! Very good service with Andy and Chandler Automotive!

LR
Linda R.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/10/2025
verified customerVerified Customer
Category: Service
Linda said they were recommended by Triple A. The service was timely, perfect, and they washed her vehicle when done. She has never had anyone do that before.
Recommended

GC
gravatar
GEORGE C.
Bridgeport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
10
Noisy wheel bearing
Again Chandler Automotive repair to the rescue! My wife said that her van was making a noise for a few days, I took it for a drive and remembered that sound from when Chandlers had replaced one of the rear wheel bearings. I called over to get an appointment they squeezed me in for the very next day. We brought the van over and dropped it off the night before using the early bird drop box (so convenient). I filled out all my contact information including my extended warranty information and they handled all aspects of the job. I recommend strongly Chandler Automotive if you’re looking for a solid, trusting and reliable service repair service!

SG
Steven G.
East Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/06/2025
verified customerVerified Customer
Category: Service
Steven said the business has outstanding service.
Recommended

RO
ROBERT O.
Cicero, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/03/2025
verified customerVerified Customer
8
Car repair
They were very informative on repairs needed

BW
BRUCE W.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/31/2025
verified customerVerified Customer
10
NYS inspection
Thank you Flawless! a real pleasure! Great Service!

SP
gravatar
Sandra P.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/30/2025
verified customerVerified Customer
10
Dead battery
Had a dead battery and a dead car sitting in my garage. Chandler was fast after I made the call and got me back on the road quickly 😊

Verified Customer
Cicero, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2025
verified customerVerified Customer
10
My “dead” auto was stored in such a way that it could not be dealt with by. Conventional means. Chandler automotive knew exactly what to do, diagnose the problem, installed a new battery, and my worries were over. Fantastic!
Very professional, committed, very sensitive to my issues and my problems. I could not have asked for better service! A deep sense of trust enveloped me from the moment my technician appeared. Could not imagine anyone more qualified and experienced to diagnose my problem and give me peace of mind.

SP
gravatar
Scott P.
Clay, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
05/24/2025
0
Was told my car had a blown head gasket. 3800 to fix
My father took his car here for an overheating issue. Mechanic told him it was a blown head gasket. 3800 to fix. He decided to get another opinion. Low and be hold it was a bad thermostat. Horrible how a place would try and take advantage of an old man is absolutely crazy. I would never suggest anyone ever take their car here. Horrible place. Never never trust this place.

GS
gravatar
GAIL S.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
I am always grateful to Chandler for the work they do on my old Santa Fe.
They are thorough, their work is excellent and they treat me as if they have known me for a long time. I trust their work and am always happy with the results. Great technicians!

Verified Customer
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/23/2025
verified customerVerified Customer
10
Great Service
As always great service and honest employees.

JR
gravatar
JACQUELINE R.
Kirkville, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2025
verified customerVerified Customer
10
Fantastic
Wonderful place to go for all your car needs. Professional and they do things in a timely manor. They take the time to get to know you rather then just another customer. Highly recommend Chandlers to everyone
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.