business image

Chandler Automotive Sales & Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,265 Reviews)
89
Write a Review

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores
5.0
ReScore Average
89
Net Promoter Score ®

Business Details

About

Chandler Automotive Sales & Service is conveniently located in Cicero, NY. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today. Chandler Automotive Sales & Service is conveniently located in Cicero, NY. Our shop is staffed with expert technicians who provide quality repair and maintenance service. Call or email us to set up an appointment today.

Categories
Auto Repair, Car Dealer, Repair Shop
Contact
(315) 699-5743

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
7:00 AM - 3:00 PM
Sun
closed
* Eastern Time (Us & Canada)
6745 State Route 31 Cicero, NY 13039-8721
Chandler Automotive Sales & Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(2,265 Reviews)

JR
JAMES R.
Homer, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/26/2025
verified customerVerified Customer
10
Routine truck maintenance and inspection
Friendly, extremely knowledgable, professional, prompt and accommodating best describe this dealership, owner and employees! Kent listened to my symptoms/issue with my 18 Ram, physically took me out to it and explained what he was going to test for (electrical/ignition issue) Cory called and explained all the truck needed to pass inspection (brakes all around, rear shocks were leaking unbeknownst to me, battery, etc) before going ahead and doing any work. Always willing to accommodate my busy schedule, good prices and quick turn around time! Girlfriend also bought a 2021 jeep grand Cherokee L back in February - smoothest, quickest and nicest auto purchase ever experienced! I feel that was how every ‘major’ purchase should go down! They even have gotten my boat trailer inspected in the past in under 5 minutes! 10/10 would absolutely recommend Chandler for any repairs or vehicle purchases!

AM
gravatar
AL AND SHARON M.
Bridgeport, NY
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
07/24/2025
verified customerVerified Customer
8
Oil change and inspection
When I made the appointment I made sure to mention that I HAD to wait for the vehicle. I was then told there was only one tech available and I had to leave it.

JW
gravatar
JAMES W.
Brewerton, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/23/2025
verified customerVerified Customer
10
Oil change
Great job oil change and vehicle inspection.

DY
DANIEL Y.
Mexico, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/22/2025
verified customerVerified Customer
10
Fast and informative throughout the process.
Fast and informative throughout the service appointment. Would recommend.

EG
gravatar
ELAINE G.
North Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
9
NYS Inspection
Always courteous and professional. I have come to rely on the shuttle service. Their customer service is a step above the competition.

JC
JOHN C.
Webster, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/18/2025
verified customerVerified Customer
10
Andy was great
Andy was excellent

MM
gravatar
MRS. M.
Cicero, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/17/2025
verified customerVerified Customer
10
Easy turn around on dead battery n change out to a new one!! Nice n friendly ! Always great service !!
Great service n availability

PM
gravatar
PAT M.
Brewerton, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/16/2025
verified customerVerified Customer
10
Awesome service
thank you

EC
gravatar
ELYCIA C.
Syracuse, NY
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/10/2025
verified customerVerified Customer
1
Was over charged and dude was rude
He charged me the wrong amount to get my battery replaced because he thought it was a personal call and not through AAA, didn’t ask for my AAA card and assumed my registration was expired without asking any questions because it’s in the mail coming from Kentucky. He replaced the battery and it didn’t help my car and he still charged me full price without AAA discount.

EH
Ed H.
Cicero, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/10/2025
verified customerVerified Customer
Category: Service
Ed said everything went great, really satisfied.
Recommended

JD
gravatar
JOE D.
Liverpool, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/07/2025
verified customerVerified Customer
10
NYS inspection
Nys inspection today. Everything passed, and I was informed that I may need tires within next 6 months. If I do not trade in car I will be back for tires.

BS
BRUCE S.
Cicero, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/02/2025
verified customerVerified Customer
10
Great as always
Professional and knowledgeable staff

TM
TAYLOR M.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/29/2025
verified customerVerified Customer
10
Very nice and helpful!
I really appreciated all of their help (especially Andy^2) and am very grateful to know of a reliable place a can bring my car in the future. Everyone was very nice and I would definitely recommend them.

PB
PRISCILLA B.
Syracuse, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Excellent Service
I purchased my car 8 months ago and everyone was friendly, helpful and knowledgeable while walking me thru the process. The car had a few minor issues, I made an appointment, Cody diagnosed the problem and within 2 days it was not only repaired but was shiny new looking as it had been washed when I picked it up. I have recommended Chandler Auto to some friends and hopefully they too will find it a reliable dealer.

BL
BOBBI L.
Bridgeport, NY
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/24/2025
verified customerVerified Customer
10
Always great service!
I’ve been bringing my vehicles to Chandler Automotive for the past five years, since I moved to the area. They take exceptionally good care of my vehicles and are also extremely good to me; either shuttling me back home so I don’t have to miss a day of work while my car is being serviced; or just letting me hang out and wait in their nice customer seating area, which is full of amenities.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.