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Dave's Auto Service

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(276 Reviews)
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Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
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Business Details

About

Dave Henry is the owner of Dave’s Auto Service and a ASE certified master technician. Most important he loves cars. Dave has been an Automotive Service Excellence certified Master Technician since 1973. As a Master Technician, Dave has passed rigorous testing in the areas of: engines, automatic and manual transmissions, driveline, air Dave Henry is the owner of Dave’s Auto Service and a ASE certified master technician. Most important he loves cars. Dave has been an Automotive Service Excellence certified Master Technician since 1973. As a Master Technician, Dave has passed rigorous testing in the areas of: engines, automatic and manual transmissions, driveline, air conditioning, brakes, suspension repair, and electrical repair. Additionally, he is certified by the Environmental Protection Agency, as required by law, to work on air conditioning.

Dave’s career in automotive repair began at the age of twelve, when he tore his father’s lawnmower apart to make a go-cart. Although his father was not pleased, this initiated a genuine passion for cars and a lifetime of automotive repair excellence. His first car was 1965 GTO that had been stolen and stripped down to the bare body. He scoured the local junkyards for an engine, transmission and the rest of the missing parts and put the car back together.

Over the years Dave has built a variety of street cars, race cars, and trucks. The current project is a 1993 Mercedes Benz 500 SEL.

Dave’s Auto Service of Madison, WI is your dealership alternative for complete auto service and outstanding customer service. Locally owned and operated, Dave’s is able to go the extra mile for their customers. Whether you need an oil change, check engine light diagnostics, or wheel alignment our team of dedicated technicians is ready to help. Every auto service is backed by a nationwide 24 month / 24,000-mile warranty. You never have to worry about your car when it is in our hands. Dave’s is committed to providing stress-free, no pressure auto service to the Madison community. Stop by anytime and see why Dave’s is your local dealership alternative.

Personalized Factory Scheduled Maintenance Plans

Going the extra mile doesn’t just mean providing great customer service. It means giving personalized auto service that not only fits you and your vehicle but your driving habits as well. We will customize a factory scheduled maintenance plan. We consider a few things when doing this and understand that no two drivers are alike. Whether you drive in the country, highway, or stop and go city traffic. These factors all change how often or not your vehicle needs service. If you are worried about your factory warranty don’t. We can service your vehicle and maintain your factory warranty. You are not required to have your auto service at the dealership. Let us help you avoid high costs and impersonal service by choosing Dave’s as your dealership alternative.

Why Choose Dave’s?

Dave has been servicing vehicles for over 40 years. His background and knowledge is unmatched when it comes to complete auto maintenance and service. Our shop specializes is suspension repair, engine, and transmission repair. With a dedicated team of ASE Certified technicians and Master technicians we can tackle any auto service you may need. Walk-in and same day service is available. We have a large and comfortable waiting area with free Wi-Fi as well. Free local shuttle service is offered upon request along with loaner vehicles for more extended repairs. Don’t wait call or schedule service online today!
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Categories
Auto Repair, Car Maintenance, Transmission Repair
Contact
(608) 240-9000

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
4822 Pflaum Rd Madison, WI 53718
Dave's Auto Service's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(276 Reviews)

JL
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Joe L.
Madison, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/02/2020
Dishonest Shop Owner
I had my truck services at Dave's, they never provided a written estimate, sent very detailed inspection report. I agreed to fixes in report but they didn't do everything they said they would but charged me as if they did. Dave knows laws and court system well, Wisconsin consumer protection laws and legal understanding of clerks at small claims court not great . I never bothered taking it further as lawyer I consulted said I had strong case but would be unlikely to recover money as Dave has been charged for tax evasion, theft and felony gun procession.
Not Recommended

RL
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R L.
Oregon, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/21/2020
Crook
https://www.channel3000.com/business-owner-charged-with-theft-over-360000-other-crimes/
Not Recommended

JD
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Joebob D.
Madison, WI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/20/2020
Rip off
Warranty?
Never
2 1500 brake jobs in less than a year
Of course this isn’t covered
Not Recommended

MH
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Michael H.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
11/11/2019
UW Madison student and Army Reserve Soldier taken to the cleaners at Dave’s Auto Service
UW Madison student and Army Reserve Soldier taken to the cleaners at Dave’s Auto Service

“I can’t stand people who hide behind the flag.” were the last words Dave of Dave’s Auto Service had for me when I mentioned I was a retired U.S. Army Combat Veteran of two wars with 30 years of service.

I was trying clarify how my son’s initial two estimates for battery and brakes of about $1300 quadrupled to $5424.79 for a 15 year old Volvo Wagon with a rusting rear quarter panel. This is substantially more then the car is worth.

At no time was my son properly informed or sent an estimate about any additional costs. Dave claimed a colleague had discussed it over the phone but could not provide me a recording of this.

Dave’s business proudly states - “We treat customers like friends & family,” and “WE PURSUE VALUE - makes sense for your long-term vehicle plans, & fits your current finances.”

Really? What college student would invest that kind of money in a 15 year old car?
We had been discussing looking for a newer used car.

When I asked if such a large investment wasn’t unusual Dave answered, “people invest this kind of money in old cars all the time?” In my 57 years and dozens of cars, I have never had such a large bill unless it was an accident and insurance covered it.

So it stands - my son a fourth generation UW undergraduate student and Army Reserve Soldier was indeed taken to the cleaners at Dave’s Auto Service.

Buyer beware and Happy Veterans Day.
Not Recommended

JM
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Jeff M.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2018
Great job as always
I was able to get a next day appointment for oil change. They had complimentary coffee and refreshments while I waited. Job was done quickly. Been going to Dave's for years and I don't plan on stopping anytime soon. Would highly recommend to anyone
Recommended

Verified Customer
Mc Farland, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/03/2018
verified customerVerified Customer
Great service.
Great service
Recommended

Verified Customer
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2018
verified customerVerified Customer
Trustworthy.
Very thorough and good communication. Dave, the owner, provides top quality service.
Recommended

RF
Ryan F.
Wisconsin
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/29/2018
verified customerVerified Customer
Category: Service
Ryan said the staff was nice and friendly. He stated he really liked the way the waiting area was set up.
Recommended

NR
Nick R.
Madison, WI
Ford Pickup
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/27/2018
verified customerVerified Customer
Category: Service
Nick said the staff were helpful and more knowledgeable than other places he has been too.
Recommended

TP
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Ted P.
Scottsdale, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/26/2018
verified customerVerified Customer
Great service/repair
Repair on my 06 Tacoma exceeded my expectation. Quick installations of U-joints put me back on the road the same day. Liked seeing the removed bad parts!
Thanks again!
Recommended

RW
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Renee W.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/21/2018
verified customerVerified Customer
Always the best!
I refer anyone and everyone to Dave's Auto (even people who aren't necessarily looking for a mechanic). They are so good about explaining everything to me in a way that's straightforward, not condescending, and pragmatic. No "imminent doom" conversations like I always seem to have at the dealership. They do good work, keep me updated, and I love the new online car health report they send. It's nice to have a mechanic I can trust.
Recommended

BC
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Beth C.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2018
verified customerVerified Customer
Good personal service
David was extremely helpful. My car was taken care of quickly and we discussed possible service needs. Thanks. I will return again. I have already recommended you to two other people. Beth Clemitus
Recommended

LL
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Leigh L.
Morrisonville, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2018
verified customerVerified Customer
Great service!
Great service on an oil change. Fast and efficient, and the waiting room is very comfortable and clean. Thanks!
Recommended

JW
John W.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/17/2018
verified customerVerified Customer
Category: Service
John said the experience was really good. He is taking his wife's vehicle in for service also. This business was recommended to him and he has since recommended the business.
Recommended

DB
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Doug B.
Madison, WI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/15/2018
verified customerVerified Customer
Standard maintenance
After about a year of pretty much restoring a custom van - and, in fact, making it better than new - Paul at Dave's shop finally got a chance to simply do normal maintenance. As usual, it was precisely correct. Dave does exactly, completely, and accurately what is necessary. I don't find the price to be excessive for the quality of work done. They're trustworthy and excellent.
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