business image

Bronk's Certified Auto Repair

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(280 Reviews)
93
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
93
Net Promoter Score ®

Business Details

About

Family Owned and Operated Since 1992! If you’re looking for auto repair in Rockford, MI, you’ve found us. Here at Bronk's Certified Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find a Rockford car service you can rely on, so your satisfaction is our top priority each and every day. Here at Family Owned and Operated Since 1992! If you’re looking for auto repair in Rockford, MI, you’ve found us. Here at Bronk's Certified Auto Repair we work hard to earn your trust and loyalty. We know how important it is to find a Rockford car service you can rely on, so your satisfaction is our top priority each and every day. Here at Bronk's Certified Auto Repair we understand what makes customer service truly outstanding. You will feel the difference exceptional customer care makes when you work with us. We know auto repair in Rockford offers you lots of choices, and we aim to provide the kind of caring customer service that will bring you back.
Our professional automotive service offers you years of combined expertise from our well-trained technicians. We treat our auto repair professionals well because we value their skill and can-do attitude. We know our team sets us apart, saving you time and money, not to mention worry. When it comes to auto repair in Rockford, we are totally confident that Bronk's Certified Auto Repair is the best option in town!
...more

Categories
Auto Repair, Car Maintenance, Repair Shop
Contact
(616) 866-1161

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 3:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
10355 Northland Dr Ne Rockford, MI 49341-9730
Bronk's Certified Auto Repair's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(280 Reviews)

KN
kyle n.
Cedar Springs, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/24/2024
verified customerVerified Customer
10
Great Service
Always helpful and affordable
Jud B. from Bronk's Certified Auto Repair responded on 09/26/2024 09:31 AM

It's fantastic to hear that you found our team both helpful and affordable. We aim to be the friendly neighborhood mechanics who not only fix your car but also keep your wallet happy. If you ever have any more car questions or just want to chat about the latest in automotive technology, feel free to swing by!


WM
Walt M.
Cedar Springs, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/19/2024
verified customerVerified Customer
Category: Service
Spoke with Joan. She stated that they did excellent work and done on time like they said.
Recommended
Jud B. from Bronk's Certified Auto Repair responded on 09/21/2024 09:32 AM

We appreciate you sharing your positive experience with us! It’s fantastic to hear that Joan left such a good impression and that we hit the mark with quality and timing. We always aim to keep our promises, especially when it comes to getting you back on the road without delay. If you ever need anything else, don’t hesitate to reach out. Happy driving!


BR
Brenna R.
Rockford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/12/2024
verified customerVerified Customer
10
Went in for an inspection
Went in for an inspection. Have a lot wrong with my van. I will go back and have them do the work. They seem reliable and honest. I appreciate this.
Jud B. from Bronk's Certified Auto Repair responded on 09/13/2024 07:25 PM

It's great to hear that you found us reliable and honest during your inspection. We know your van has a few bumps in the road, but rest assured, we’re here to help get it back on track. We look forward to rolling up our sleeves and tackling those repairs when you’re ready. Your trust in us means a lot, and we can't wait to get your van feeling like a champ again!

Bronk's Certified Auto Repair

DS
doug s.
Rockford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
09/10/2024
verified customerVerified Customer
10
Vehicle repair &mutch more
They're honest & fare awesome boy's to deal with
Jud B. from Bronk's Certified Auto Repair responded on 09/12/2024 09:31 AM

We're glad to hear you had a great experience! Honesty and fairness are the cornerstones of our service, and it's always nice to know our awesome team is making a positive impression. We'll keep the good work rolling – keep cruising on those roads!


TS
gravatar
Tammi S.
Rockford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2024
10
Excellent local family owned service you can trust
We've been going to Bronk's for 18+ years now, and have always been impressed with their service. We've had work done by the grandfather, father, and now the kids who have grown up in the business. They always give us the straight info ...what is wrong, what needs to be fixed now, what can wait, and an accurate estimate. We trust them to keep our cars maintained and safe, and would highly recommend them.
Jud B. from Bronk's Certified Auto Repair responded on 08/28/2024 09:31 AM

It's wonderful to hear from a loyal customer who's been part of the Bronk's family for so long. We're genuinely glad that our team—starting from the grandfather all the way to the next generation—has provided you with reliable service and honest advice over the years. It's like we're running an auto repair dynasty! Your trust means the world to us, and we appreciate your recommendation. Here's to many more years of keeping your cars running safely and smoothly!


LS
gravatar
larry s.
Rockford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/17/2024
verified customerVerified Customer
10
Excellent Service..
Got to my vehicle when promised, called me with their concerns and addressed mine..gave estimate on future repairs with no pressure to complete…feel they are honest, with competitive pricing. Would recommend…
Jud B. from Bronk's Certified Auto Repair responded on 08/19/2024 09:31 AM

We're delighted to hear that we were able to provide you with a seamless and satisfying experience, Larry. It's great to know that our team effectively communicated with you and addressed your concerns. We always aim to be transparent and provide competitive pricing to our valued customers. Thank you for your recommendation, and we look forward to assisting you with any future auto repair needs. Drive safely!


MD
gravatar
Michael D.
Rockford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/13/2024
10
We love Bronk's
We have been using Bronk's services for years. They are fine people number one but also do great work and stand behind it. We appreciate everything they do for us!

Michael
Jud B. from Bronk's Certified Auto Repair responded on 08/15/2024 09:31 AM

We're thrilled to hear that you've been a long-time customer, Michael. It's great to know that you appreciate both our customer service and the quality of our work. We're committed to ensuring that our customers are satisfied with our services, and we're grateful for your continued support. We look forward to serving you for many more years to come. Safe travels!


JB
Jerry B.
Rockford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/09/2024
verified customerVerified Customer
Category: Service
Jerry said they got him in really fast and they have great service.
Recommended
Jud B. from Bronk's Certified Auto Repair responded on 08/14/2024 09:31 AM

We're thrilled to hear that you had a fantastic experience with us, Jerry! Providing quick and reliable service is at the core of what we do. Thank you for taking the time to share your positive feedback, and we look forward to serving you again in the future!


CL
gravatar
CHRISTOPHER L.
Rockford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/01/2024
verified customerVerified Customer
10
Rear leveling system
Bronks have worked on my car for over 30 years. They are very trustworthy and friendly.
They looked at my levelling system and found the issue immediately.
Thanks
Guys
Jud B. from Bronk's Certified Auto Repair responded on 08/03/2024 09:31 AM

Thank you for your loyalty over the last 30 years, Christopher. We take pride in delivering trustworthy and friendly service. It's great to hear that our team was able to quickly identify and resolve the issue with your levelling system. We appreciate your continued support and look forward to serving you for many more years to come.


JO
Jerrilynn O.
Rockford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/29/2024
verified customerVerified Customer
10
Honest Service
I take my vehicles to Bronks because I trust them. They told me which part really didn’t need to be replaced and which did. Always professional.
Jud B. from Bronk's Certified Auto Repair responded on 07/31/2024 09:31 AM

We're thrilled to hear that you trust our team at Bronk's Certified Auto Repair! Transparency and professionalism are our top priorities, and we're glad to hear that you had a positive experience with us. Thanks for choosing us for your vehicle needs, and we look forward to assisting you in the future!


TS
tom s.
Rockford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/19/2024
verified customerVerified Customer
10
Found fixed and explained ac leak.
I’ve been to many different mechanics and I would go to Bronks over all of them. They are honest, fair, and thorough.
Jud B. from Bronk's Certified Auto Repair responded on 07/19/2024 08:58 PM

We're thrilled to hear that you had a positive experience with us at Bronk's Certified Auto Repair! Providing honest, fair, and thorough service is always our goal, and we're glad to hear that it made a difference for you. Thank you for choosing us, and we look forward to serving you again in the future!

Bronk's Certified Auto Repair

RA
gravatar
RICHARD A.
Rockford, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/12/2024
verified customerVerified Customer
8
Super service.
Super service. Would highly recommend this shop.
Jud B. from Bronk's Certified Auto Repair responded on 07/14/2024 09:32 AM

Thanks for the glowing review, Richard! We're thrilled to hear that you had a great experience with us. Our team works hard to provide top-notch service, and we're grateful for your recommendation. If you ever need anything in the future, don't hesitate to reach out.


BS
brittany s.
Belmont, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2024
verified customerVerified Customer
10
Great communication, timely repairs!
We had an urgent need and they go us in quickly. Gave us options for some additional repairs needed and communicated throughout the process. Highly recommend!
Jud B. from Bronk's Certified Auto Repair responded on 07/05/2024 09:31 AM

We're thrilled to hear that we could assist you with your urgent needs, and we're glad that you found our communication and service satisfactory! Thank you for recommending us, and we hope to see you again in the future.


JV
Joe v.
Sparta, MI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/26/2024
verified customerVerified Customer
10
Honest and Thorough
The team at Bronks provided an honest review of what work would be needed to be done and did not charge an arm and a leg for the initial assessment.
Jud B. from Bronk's Certified Auto Repair responded on 06/28/2024 09:31 AM

We're delighted to hear that you appreciated our honest assessment and fair pricing. Providing transparent and reliable service is at the core of what we do. Thank you for choosing Bronk's Certified Auto Repair, and we look forward to serving you again in the future!


JD
gravatar
Johnathan D.
Howard City, MI
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
06/23/2024
verified customerVerified Customer
8
First time repair for my hr-v
The service and work were excellent. They explained everything thoroughly.
Jud B. from Bronk's Certified Auto Repair responded on 06/25/2024 09:31 AM

Thank you for taking the time to share your experience, Johnathan. We're thrilled to hear that you found our service and work to be excellent. It's great to know that our team took the time to explain everything thoroughly. We appreciate your feedback and look forward to serving you again in the future.

Service Coupons and Posts
Thanks for the awesome review! We're glad you found our service as refreshing as a morning coffee ☕️. Timeliness and courtesy are our secret ingredients! ?✨ Come back anytime for more auto magic! #CustomerAppreciation #AutoCare
Learn More

Thanks for being part of the Bronk's family for years! We're thrilled to hear about your excellent experiences! ?✨ Your trust in us means the world. Here’s to more happy miles ahead! #CustomerAppreciation #AutoRepairExperts
Learn More

Hey there! ? Thanks for the stellar review! We're glad we could resolve your issue swiftly and give you a heads-up on what's coming down the road. We've got your back! #HappyCustomers #AutoCare
Learn More

? We're thrilled to hear about your experience with us, and we're glad we could provide you with top-notch service! ?? Thank you for choosing Bronk's Certified Auto Repair! #CustomerSatisfaction #BronksAutoRepair
Learn More

? Thank you for the stellar review! We're glad to hear that you appreciate our hard work in solving those pesky front end noises. We take pride in our honest service and commitment to our customers. #CustomerAppreciation #AutoRepair
Learn More

Thank you for the 5-star review, Dan! We're thrilled to hear you were happy with our service, and we appreciate your support! ?? #CustomerSatisfaction #BronksAutoRepair
Learn More

Thanks for the 5-star review, Jerry! We're glad we could keep you on the road without wasting your time. ?️⏱️ We look forward to seeing you at Bronk's Certified Auto Repair again. #EfficientService #HappyCustomers
Learn More

Thank you for the 5-star review! We're thrilled to hear you're happy with our service and pricing. Looking forward to seeing you again! ?? #CustomerSatisfaction #AutoRepair
Learn More


Thanks for the kind words, Scott! ? We're proud to be a family-owned business in Rockford for so many years. We strive to provide the best service and we're glad you had a great experience. #familyowned #Rockford #BronksCertifiedAutoRepair
Learn More

Thank you for the kind words, Joann! ? We appreciate your trust in us here at Bronk's Certified Auto Repair. #Rockford #AutoRepair #Trustworthy
Learn More

Thanks for the great review, Tiffany! ? We're so glad you're happy with your Ford Explorer. #BronksCertifiedAutoRepair #Rockford
Learn More

#Rockford ? 40 yrs of trust & honesty! Pleasant to work with. ? #Rockford
Learn More

??Thanks for the great review! We're so glad you were able to get your car back when you needed it. #Rockford #GreatService #CustomerSatisfaction
Learn More

Thanks for the kind words, John! ? We're glad you had a great experience with us at Bronk's Certified Auto Repair. #Rockford #FairPricing #AutoRepair ?
Learn More
Businesses Near You
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(488 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(27 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(462 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(14 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,365 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.