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Automotive Experts

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(78 Reviews)
96
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
96
Net Promoter Score ®

Business Details

Contact
(253) 638-2886
Closing in 55 minutes
Business Hours

Business Hours

Mon
10:00 AM - 5:00 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
15323 SE 272nd St #104 Kent, WA 98042
Automotive Experts 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(78 Reviews)

PS
Peter S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Excellent
Always happy people here. They do the job and you get your car.

AL
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Alan L.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
My opinion
After many years of them working on numerous cars and trucks I’ve owned, I have always received great service from the minute I walk in till I drive away with my vehicle running as it should!
Manager from Automotive Experts responded on 05/09/2025 09:39 AM

We're glad to hear that you've consistently experienced great service over the years. It's always nice when car troubles can be resolved without any unnecessary drama—kind of like a well-oiled machine! Your trust in us means a lot, and we'll keep working hard to ensure your vehicles run like the champ they are. Here's to many more smooth rides ahead!


EH
Eddie H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Outstanding service
This shop is top notch. Ryan and his staff are true professionals and they treat the customer with respect andprovide them with outstanding service. Highly recommended.
Manager from Automotive Experts responded on 05/09/2025 09:39 AM

We're glad to hear you had such a positive experience! It sounds like Ryan and the team pulled out all the stops for you. We're all about treating customers like royalty, and it seems like we hit the mark with your visit. If you need anything else or just want to chat about cars, you know where to find us. Keep on cruising!


RF
Robert F.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Great honest service
They are very honest and reasonable price wise. They fixed the problem and found another issue that was causing the problem.
Manager from Automotive Experts responded on 05/04/2025 09:39 AM

We appreciate you taking the time to share your experience. It's great to hear that you found our team honest and reasonably priced — we like to think that honesty is the best policy, especially when it comes to cars! We're also glad we could uncover that sneaky issue causing trouble. Here’s to smooth and happy driving ahead!


Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2025
verified customerVerified Customer
10
Excellent Service
As someone who doesn’t know much about cars, I had a very smooth experience. I had great help from Ryan that explained what needed to be done. Appreciate all the help from him!
Manager from Automotive Experts responded on 04/26/2025 09:40 AM

We're glad to hear that you had a smooth experience! It's always our goal to help demystify the automotive world—after all, who really wants to become an expert just to keep their car running? Ryan is indeed a superstar when it comes to explaining things in a way that makes sense. If you need more assistance in the future, just know there’s a whole team ready to help out. Safe travels ahead!


BD
Bill D.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Oil change
These folks rock. Oil change today (only place I use) and varied mechanical work in the past including
New head cover gaskets, door lock replacement and work related to check engine light alert. Prompt and quality s
Manager from Automotive Experts responded on 04/25/2025 09:38 AM

We’re glad to hear you think we rock! It sounds like you’ve put us through our paces with all those different jobs, and we appreciate your trust in us for everything from oil changes to that tricky check engine light. We do our best to keep things running smoothly—it's kind of our thing. Here’s to more adventures under the hood together!


RS
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Roland S.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/21/2025
verified customerVerified Customer
10
Quick Diagnosis, Quick Repair!!!
Brought the vehicle for diagnosis, Ryan got back to me in a timely manner with the estimate, agreed to the cost of the repairs. Truck is running like a champ !!! I am a very happy customer.
Manager from Automotive Experts responded on 04/23/2025 09:39 AM

It's fantastic to hear that your truck is back to its champion status! Ryan has a knack for timely diagnoses and estimates, and we’re glad he was able to get everything sorted for you. We appreciate your business and hope your truck keeps running smoothly, making the roads a little brighter for you and everyone else. Here's to many more happy miles ahead!


AG
April G.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/19/2025
verified customerVerified Customer
10
Routine maintenance
Absolutely love this place, customer service is excellent. Location for me is perfect. Love everything about this place 😍.
Manager from Automotive Experts responded on 04/21/2025 09:37 AM

We appreciate your glowing review! It sounds like you've found your automotive paradise, and we couldn't be happier to hear that. Excellent customer service is our jam, and we're thrilled to know our location suits you just right. If you ever feel like sharing your favorite thing about us, we’re all ears—who knows, it might inspire the next big thing around here!


KM
kelly M.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/18/2025
verified customerVerified Customer
8
Always a good visit
Been a customer for three years, never had a complaint on their work or customer service. Ryan is especially knowledgeable, offers great communication and is nice to chat with. As someone who has very little knowledge of motor vehicles, I'm comfortable taking my questions to him.
Manager from Automotive Experts responded on 04/20/2025 09:39 AM

It’s fantastic to hear that your experience with us has been smooth sailing for three years! Ryan certainly has a knack for demystifying the world of motor vehicles—who knew chatty mechanics could be so reassuring? We’re glad he's been able to create a comfortable environment for your questions. Your trust means a lot to us, and we look forward to keeping your vehicle in top shape without putting you to sleep. Here’s to many more years of driving excitement!


NB
Nahom B.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/16/2025
verified customerVerified Customer
10
Excellent
Very nice
Manager from Automotive Experts responded on 04/18/2025 09:52 AM

We appreciate your feedback! Simple and sweet, just like a well-tuned engine. If you have more to share or need assistance in the future, don't hesitate to reach out.


JW
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Jeff W.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/15/2025
verified customerVerified Customer
10
Simply the best, great service and team.
Great job and truly a pleasure to work with this great team.
Manager from Automotive Experts responded on 04/17/2025 09:40 AM

We're glad you had such a positive experience with our team! It’s always refreshing to hear that our efforts are appreciated. We aim to make every aspect of the job enjoyable—like a well-oiled engine running smoothly. Your support fuels our drive to keep delivering the best. Cheers to many more successful projects together!


KL
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Keith L.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/14/2025
verified customerVerified Customer
10
Great service and honest
These guys always do a great job and look for ways to save me money.
Manager from Automotive Experts responded on 04/16/2025 09:38 AM

We really appreciate you taking the time to share your experience! It's great to hear that our team's efforts to keep your wallet happy are hitting the mark. We aim to be your go-to pit stop for all your automotive needs, with a little extra cash left for those weekends. We'll keep up the good work, so your car stays happy and your budget, even happier!


LH
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Larry H.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/13/2025
verified customerVerified Customer
10
Parts replacement
You can call or stop in any time and get excellent customer service!…either on the spot or set up an appointment. Courteous and friendly, answering all your questions.
Manager from Automotive Experts responded on 04/15/2025 09:37 AM

We appreciate your feedback and are glad to hear that our customer service is hitting the mark. It’s great to know that our team is always ready to assist, whether it’s a quick chat or a more detailed appointment. We aim to make sure all your questions are answered – consider us your automotive answer fairies! If there’s anything else we can help with, just give us a shout.


SS
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Suichang S.
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
Excellent
Good service.
Manager from Automotive Experts responded on 04/11/2025 09:40 AM

We appreciate you taking the time to share your thoughts on our service. It’s great to know we hit the mark! If there’s anything specific you loved, feel free to share—everyone enjoys a good compliment.


Verified Customer
Kent, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/09/2025
verified customerVerified Customer
10
They made this experience as painless as possible.
Had an issue with my car recently and these guys are fantastic. I have used Automotive Experts in the past and can't recommend them highly enough. Had it back up and running when they said they would and you can't beat the price.
Manager from Automotive Experts responded on 04/11/2025 09:40 AM

We appreciate you taking the time to share your experience! It’s great to know that our team was able to get your car back in top shape without breaking the bank. Plus, timely service is what we aim for—no one likes waiting around like they’re in a drive-thru line. Your recommendation means a lot to us, and we’re glad to have earned your trust again.


Displaying Review 1 - 15 of 78 in total
Service Coupons and Posts
Thank you for trusting us with your vehicle! 🚗💨 Ryan knows that keeping you on the road is key, especially for a trip to CA. We're thrilled to have provided you with friendly and efficient service. Safe travels! 🌟 #CustomerCare #AutomotiveExperts
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We're thrilled to hear you appreciated Ryan's transparency and thorough explanations! 🚗🔧 We're all about keeping you in the loop – after all, knowledge is power! Thanks for trusting us with your ride! 😊 #AutomotiveExperts #CustomerCare
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Thank you for the fantastic review! 🚗💨 We're thrilled to keep your fleet running smoothly without breaking the bank. Nick and the crew appreciate the shoutout! Here’s to more speedy repairs! #AutomotiveExperts #FleetCare
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🚗✨ Huge shoutout to our tech Ryan for being an auto superstar! 🌟 His skill and professionalism keep our wheels turning smoothly. Thanks for your kind words; we’ll keep striving for excellence! #CarCareHeroes #AutomotiveExperts
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We're thrilled to hear about your first visit! 🚗✨ No hidden fees or surprise charges here—just good old-fashioned honesty. We're ready to be your go-to for auto maintenance! Thanks for trusting us with your ride! #AutoExperts #TransparencyMatters
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🚗✨ Thanks for the glowing review! We're thrilled to be your go-to for honest advice and reliable repairs. Your trust means the world to us! Here’s to many more smooth rides ahead! 🛠️🙌 #AutomotiveExperts #TrustTheExperts
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We're thrilled to hear you enjoyed our excellent service and friendly faces! 😊 We believe a smile goes a long way—even when dealing with engines! Thank you for trusting us with your auto needs. 🚗✨ #AutoExperts #CustomerLove
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Thanks for the stellar review! 🌟 We’re thrilled to hear that Nick and Ryan keep your vehicles in tip-top shape! 🚗 No disappointments here, just great rides ahead! Keep those wheels turning! #AutomotiveExperts #CustomerSatisfaction
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We're thrilled to hear you had a fantastic experience with us! 🚗💨 Thanks for the recommendation to your family and friends—we'll keep the engines running smoothly for them too! 😉 #CustomerSatisfaction #AutomotiveExperts
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🚗✨ Thank you for the glowing review! We strive to keep your ride in 1st class condition and roll out the red carpet for our customers. Your trust means the world to us! 😊👍 #CustomerService #AutomotiveExperts
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Thank you for the kind words! We're thrilled to keep you rolling smoothly! 🚗✨ Remember, we’re always here to ensure your ride is as happy as you are. Keep visiting us for expert care! #CustomerSatisfaction #AutoCare
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We love making your car cool again! ❄️ Thank you for trusting us to diagnose your AC issue; we strive for honesty and speed! We're thrilled to have you back anytime! 🚗💨 #CustomerSatisfaction #AutomotiveExperts
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We're revved up to hear your kind words! 🚗💨 Our team truly loves keeping your ride in tip-top shape! Thanks for trusting us with your auto needs. Remember, we're here for all your squeaks and clicks! 🔧✨ #AutoExperts #CustomerAppreciation
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?? Big thanks for the shout-out! Nick and Ryan will keep your ride running like a dream. Who needs superheroes when you have our amazing team? ? We appreciate your support! #AutomotiveExperts #BestTeamEver
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Thank you for the kind words! We're thrilled to hear you've trusted us with your Audi for years. ?✨ Keep those wheels turning, and we'll keep it rolling smoothly! #AutomotiveExperts #CustomerAppreciation
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We're thrilled to hear that we hit the brakes on your car troubles so quickly! ?✨ Clear communication and budget-friendly fixes are our jam. We're ready to keep your wheels turning whenever you need! #AutomotiveExperts #CarCareMagic
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?? Big shoutout to our amazing team, Nick and Ryan! We're thrilled you love visiting us for all your car needs. Your trust fuels our passion! Thanks for choosing Automotive Experts. See you on your next ride! ?️ #CarCare #Teamwork
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Thanks for your fantastic review! ?✨ We're thrilled our team is not just giving your car a tune-up but also plotting its future adventures! ?️ It's all about keeping you and your ride road-ready. Until next time! #AutomotiveExperts #CarCare
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?✨ Thank you for trusting us with your family fleet! We're thrilled to keep all four of your cars running smoothly. Ryan, Nick, and the team are blushing! ? Here’s to many more miles together! #AutomotiveExperts #FamilyFriendlyService
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Thanks for the awesome review! ?✨ We're thrilled you trust us with your vehicle needs—especially when it comes to warranty work! We're like your car's best friend, always ready to lend a helping hand. ? #AutoExperts #TrustyMechanics
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Thanks for the awesome review! We love when our diagnostic skills shine brighter than the check engine light ??. Thanks for trusting us—neighborly recommendations are the best! See you soon for that fix! #AutomotiveExperts #CustomerCare
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Thanks for the kind words! ?? We're thrilled to hear we nailed the diagnosis and kept your wallet happy! It's great when neighbors recommend us; we must be doing something right! ? See you soon for the fix! #AutomotiveExperts #CustomerSatisfaction
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Thank you for your "so perfect" review! ? We're thrilled to have your ride running like a dream. Your satisfaction fuels our drive (pun intended)! Keep cruising, and remember—your car deserves the best! ?? #AutomotiveExperts #PerfectService
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We appreciate your fantastic review! ?? A quick oil change doesn’t have to come with a side of snooze! We’re thrilled to keep things friendly and welcoming for everyone. Here’s to many more years of smooth rides together! #AutomotiveExperts #OilChangePros
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Thanks for the love! ?? We always aim to keep you rolling swiftly while making your experience smooth. Because who likes waiting when you could be driving? ? #AutomotiveExperts #QuickService
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? Thank you for the kind words! We're thrilled you enjoyed our speedy and wallet-friendly service! We strive to keep things running smoothly—just like your car! ?? #CustomerAppreciation #AutomotiveExperts
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We appreciate the kind words! ?? We're here to keep your car in top shape without sending your budget into the stratosphere! Thanks for trusting us! #AutomotiveExperts #AffordableCare
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We're revving up with excitement hearing how much you love our service! ?? Nick and Ryan are here to steer you in the right direction every time. Thanks for the thumbs up! ? You've got great taste! #CustomerLove #AutoExperts
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