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Auto Care Experts LLC

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(633 Reviews)
91
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Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
91
Net Promoter Score ®

Business Details

About

Auto Care Experts LLC is a full-service preventive maintenance and auto repairs center in the Yakima, WA 98903 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Auto Care Experts LLC is a full-service preventive maintenance and auto repairs center in the Yakima, WA 98903 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Quick Lube Services and Batteries since 2000.

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call at 509-457-1033 to let us know how we can help you!
...more

Categories
Auto Repair, Auto Maintenance, Oil Change
Contact
(509) 457-1033

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
3503 Ahtanum Rd Yakima, WA 98903
Auto Care Experts LLC's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(633 Reviews)

AM
ANNIE M.
Yakima, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
Nice people
I enjoyed my experience with all the people I spoke with. They explained what was wrong with my car and how they would fix it and how much it would cost. Everyone was very nice and helpful!! I will go back whenever I have trouble again!

KP
KATHY P.
Yakima, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/09/2025
verified customerVerified Customer
10
5.8.25 dodge durango oil change
had safety check and oil change done. once we got home noticed small issue. called and let Sheri know what was wrong, Doug returned our call and what to do to fix the issue. Thanks for taking the time to resolve the problem and caring about our vehicles. Customer service great as always.
Cherie from Auto Care Experts LLC responded on 05/09/2025 12:43 PM

It's always great to see you and catch up with your news.  I'm so glad you called so we could take care of it easily rather than leave you struggling to reset it.  We would always rather hear about problems up front so we can fix them rapidly, rather than hear about them later on after they have frustrated you for a while.  Thanks so much for taking the time to write this nice review for us and we hope you have an awesome weekend!


SB
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SCOTT B.
Yakima, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Always a Pleasure
Never a pleasure to have to get your car fixed but always a pleasure to be taken care of so well. Thanks for getting me In and out with speed and ease.

LB
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LEWIS B.
Union Gap, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
2007 F250…
Best place in town, especially since they got rid of me!!! 😂🤣

DC
DEBBIE C.
Yakima, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
Great people
Alex was very helpful and considerate. I will definitely go to them again if needed
Cherie from Auto Care Experts LLC responded on 05/08/2025 03:24 PM

We are glad that enjoy Alex as much as we do!  Thanks so much for taking time to write this review for him and us, and we hope you have a wonderful rest of your week.


BT
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BLAINE T.
Yakima, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2025
verified customerVerified Customer
10
👍
As always great service.
Cherie from Auto Care Experts LLC responded on 05/08/2025 11:59 AM

Thanks so much for taking the time to do this nice review for our guys.  They appreciate knowing you approve of their work.  We hope you have a wonderful week!


DB
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DAVE B.
Yakima, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/07/2025
verified customerVerified Customer
10
Very understanding and respectful.
I have needed their help several times. They have given me fair and accurate estimates and are patient when explaining repairs. Their business is clean and organized, I wouldn’t hesitate recommending their services to anyone. Good luck with your repair or service needs.
Dave
Cherie from Auto Care Experts LLC responded on 05/08/2025 12:06 PM

We really appreciate you doing such a detailed review for our business and employees.  It makes each week start off on a high note for our staff to read that our customers appreciated their efforts to treat their vehicles as we would treat our  own vehicles.  They consider it a priviledge to you maintain your vehicle in great running order.  We hope you have a wonderful rest of the week!  


BV
BILL V.
Yakima, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
Positive
Efficent and knowledgeable
Cherie from Auto Care Experts LLC responded on 05/05/2025 06:50 PM

Thanks so much for taking the time to write this nice review for our staff.  They like to see that customers appreciate their efforts.  We hope you have a wonderful week!


SG
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STEVEN G.
Yakima, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/03/2025
verified customerVerified Customer
10
They have gained my trust.
I was told about Auto Care Expert from a coworker and he couldn't say enough positive things about them and how they
took care of him. I can't say enough positive things about this company they are really honest with you about everything.
Cherie from Auto Care Experts LLC responded on 05/05/2025 06:48 PM

We really appreciate you taking the time to tell everyone publicly that you feel our staff is very honest with our customers.  It is very important to our employees that they let our customers know what is going on with their vehicle, but then allow our customers to decide what is right for them to do with that information rather than us try to push them into a decision.  Your review and the others will make our employees' week.  Have a wonderful week yourself!  


Verified Customer
Yakima, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Car app ‘t
Friendly and efficient as always
Cherie from Auto Care Experts LLC responded on 05/05/2025 06:42 PM

Thank you so much for taking time to write this lovely review for our staff.  We appreciate it and we hope you have a wonderful week!


PS
PAUL S.
Yakima, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
10
Air conditioner recharge
Minimal wait time. Friendly. Helpful.
Cherie from Auto Care Experts LLC responded on 05/02/2025 12:52 PM

Thanks so much for taking time to do this nice review for us.  We really appreciate it and we hope you have a wonderful weekend!


Verified Customer
Yakima, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/30/2025
verified customerVerified Customer
8
Unknown what is wanted.
Great work.
Cherie from Auto Care Experts LLC responded on 05/02/2025 12:53 PM

Thanks so much for writing up this nice review for our staff.  We really appreciate it and we hope you have a wonderful weekend!


CC
CHAD C.
Zillah, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2025
verified customerVerified Customer
10
Tires
I always get exceptional service here, the quality of technicians is better than most dealerships and they have top notch diagnostic equipment. I have them take care of all my vehicles. You can definitely trust them!
Cherie from Auto Care Experts LLC responded on 04/29/2025 09:09 AM

Thanks so much for writing this lovely review for us.  It is always great to see you and get to catch up when you come in.  The guys appreciate you taking time to publicly acknowledge their efforts and will enjoy seeing this review posted in the break area.  We hope you have a wonderful week!


DG
DOUG G.
Yakima, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/25/2025
verified customerVerified Customer
10
Ford F550 Shifter Issue
Brought my Ford F550 in for a shifter issue.
Friendly staff, great service and the issue was fixed at a reasonable price!
Cherie from Auto Care Experts LLC responded on 04/29/2025 09:10 AM

Thanks so much for taking the time to write up this nice review for our staff and our business.  We really appreciate it and we hope you have an awesome week!


DK
DONALD K.
Yakima, WA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/23/2025
verified customerVerified Customer
10
Expert Repair
Auto Care did a great job. They found the problem and fixed it in a very timely fashion. Front desk (Tim and Alex) are super helpful. Thanks!! I know where I'll be taking my vehicles!!
Cherie from Auto Care Experts LLC responded on 04/25/2025 12:08 PM

Thank you so much for writing up this really nice review for our staff.  They like to hear that our customers appreciate their efforts.  We are glad to welcome you into our wonderful group of regular customers!  Have a wonderful weekend! 

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