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SureCritic / New Car Dealer / Bud Clary Auburn Chrysler Dodge Jeep Ram
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Bud Clary Auburn Chrysler Dodge Jeep Ram

Average Score
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(67 Reviews)
-60
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Score Details

5 stars
67%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
26%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-60
Net Promoter Score ®

Business Details

About

We have a committed sales staff with years of experience making customers satisfied. Please browse our incredible online inventory and set up a test drive today! We have a committed sales staff with years of experience making customers satisfied. Please browse our incredible online inventory and set up a test drive today!

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(253) 833-2485
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
2925 Auburn Way N Auburn, WA 98002
Get Directions

Score Details

5 stars
50%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
50%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-60
Net Promoter Score ®

Business Details

About

We have a committed sales staff with years of experience making customers satisfied. Please browse our incredible online inventory and set up a test drive today! We have a committed sales staff with years of experience making customers satisfied. Please browse our incredible online inventory and set up a test drive today!

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(253) 833-2485
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
2925 Auburn Way N Auburn, WA 98002
Get Directions

Score Details

5 stars
33%
4 stars
11%
3 stars
<1%
2 stars
<1%
1 star
55%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
-60
Net Promoter Score ®

Business Details

About

We have a committed sales staff with years of experience making customers satisfied. Please browse our incredible online inventory and set up a test drive today! We have a committed sales staff with years of experience making customers satisfied. Please browse our incredible online inventory and set up a test drive today!

Categories
New Car Dealer, Used Car Dealer, Auto Repair
Contact
(253) 833-2485
No Business Hours Provided

Business Hours

* Pacific Time (Us & Canada)
2925 Auburn Way N Auburn, WA 98002
Get Directions
All Departments' Reviews
Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5Overall Rating 3.9/5
3.9
(67 Reviews)
Write a Review
Recent Reviews
SW
gravatar
Steve W.
Auburn, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/15/2025
0
Category: Service
AWFUL, IRRESPONSIBLE & CARELESS!!!
I dropped off my truck at 10:30 in the morning on Friday... and although I texted on four different numbers and left a phone message to call me back with an update, (plus a call in which I was told by the computer answering system that a service advisor would call me back when they had a chance), they chose not to call me at any point. 6pm rolled around and I was told by a salesman they all went home for the weekend. This leaves me without a vehicle for the weekend with no explanation whatsoever. This is my first time bringing my vehicle to a Bud Clary dealership and it's certainly a slap in the face, disrespectful introduction. I hope they had a great weekend because they ruined mine and sent a crystal clear message... "don't come back, we don't care." I work Satudays so i had to cancel all my appointments and jobs for the day because i had no vehicle to get there. After I called again on Saturday I was told that the service department was indeed open, and I could came back to get my truck. I had a friend drive me over and when I complained and told the service advisor about my experience, all he said over and over and over was, "it's all good... it's all good... it's all good..." weird, it was like a Stepford wife. No sorry or pledge to investigate or anything! I picked up the car, but came in again Monday to complain and the sales supervisor and the service advisor were very unappologetic and backed their employees unreprehensible behavior and offered to get it in to fix it. I denied the service advisor but gave in to his boss because he was more appologetic and said he would at least look into it and talk to his staff. I left the truck to get the software update, but again when the end of the day came, I had to work my butt off to get status updates and answers via phone and text. I'm hoping my truck is ready in the morning... but I'm not holding my breath. DO NOT DO BUSINESS WITH BUD CLARY DEALERSHIPS!!!
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