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Archer Transmission & Auto Repair

Average Score
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(8 Reviews)
-100
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
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ReScore Average
-100
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Business Details

About

38 Years Experience.We are a full service transmission service, repair and overhaul facility. Our transmission specialists are trained to spot the signs of possible problems and head them off early.

When your transmission is having major problems contact the experts! Rear wheel drive, front wheel drive, or all wheel drive we can
38 Years Experience.We are a full service transmission service, repair and overhaul facility. Our transmission specialists are trained to spot the signs of possible problems and head them off early.

When your transmission is having major problems contact the experts! Rear wheel drive, front wheel drive, or all wheel drive we can quickly find the problem and have you on your way
...more

Categories
Auto Maintenance, Transmission Repair, Auto Repair
Contact
(910) 920-1300

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
100 Roxie Ave Fayetteville, NC 28304
Archer Transmission & Auto Repair's Reviews
Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5Overall Rating 2.3/5
2.3
(8 Reviews)

JP
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Jp P.
Fayetteville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
06/30/2022
0
Nobody take your stuff to this man he stays drunk your stuff will get halfway fixed and you'll have to keep bringing it to him for it to get fixed right he is a drunk and he is very racist he loves saying the n-word a lot to people
This man is racist he loves saying the n-word a lot he is a drunk and your stuff will not get fixed 110% there Shawn Archer is a racist piece of crap and a drunk he hasn't showered or took a bath in over 3 months

LS
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Lisa S.
Fayetteville, NC
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/24/2020
Simply the BEST!?? Same Review I Put On Google?
??Let me start off this review with this....If you are looking for an auto shop that's not going to BS you, that's going to do a FANTASTIC job on your vehicle, & get an AWESOME DEAL then THIS IS THE PLACE! Let me also start off with that Shawn is awesome! He's the kind of people you WANT to work with, the kind of person you CAN TRUST. I'm from NY & I KNOW people, these ARE good people! So I called Shawn on Wednesday afternoon, told him I needed a new transmission, he told me that he would rebuild it at an INCREDIBLE PRICE. I got my car towed down to him Thursday morning, by lunch time he called to tell me (which I thought was AWESOME) that I DEFINITELY had a busted Transmission & I was looking at Saturday for it to be done. TODAY, FRIDAY right AFTER lunch I received a call from Shawn telling me my car was ready!?????! I went picked it up & my car drove like the sweetness it is! ? I'm SO GRATEFUL to him, he got my car back on the road in such a great time, which may not always be the case because these guys all do get busy, this was just a perk, AND I'm able to depend on JUST me & take care of my family. THANK YOU ARCHER AUTO!?❤?❤
Recommended

AK
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Alice K.
Cocoa Beach, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/03/2019
We Were Worried but They Were Great
Our car broke down on 95, halfway between Florida and New York on our way home the weekend before Thanksgiving. A tire store we rolled into diagnosed our problem as a blown transmission, recommended Archer Transmission, and assured us they were the only transmission place for miles - plus the only place that would work on our car over the weekend.
Waiting for the tow truck we had plenty of time to read these 1-star reviews. I admit it; we were, let’s say, quite concerned. Arriving at their shack-like office did not make us feel much better.
Yet, whatever their personal habits, they took great care of us. Marshall drove us to a hotel that Friday night, promising he would return with our car, complete with a rebuilt transmission, the following day.
Sure enough, he reappeared, our car humming, at noon that Saturday.
Archer charged we strangers a reasonable rate, treated us like neighbors, replaced our transmission literally overnight and our car, with its rebuilt transmission, brought us back to NY.
Recommended

AK
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Alice K.
Cocoa Beach, FL
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
12/03/2019
We Were Worried but They Were Great
Our car broke down on 95, halfway between Florida and New York on our way home the weekend before Thanksgiving. A tire store we rolled into diagnosed our problem as a blown transmission, recommended Archer Transmission, and assured us they were the only transmission place for miles - plus the only place that would work on our car over the weekend.
Waiting for the tow truck we had plenty of time to read these 1-star reviews. I admit it; we were, let’s say, quite concerned. Arriving at their shack-like office did not make us feel much better.
Yet, whatever their personal habits, they took great care of us. Marshall drove us to a hotel that Friday night, promising he would return with our car, complete with a rebuilt transmission, the following day.
Sure enough, he reappeared, our car humming, at noon that Saturday.
Archer charged we strangers a reasonable rate, treated us like neighbors, replaced our transmission literally overnight and our car, with its rebuilt transmission, brought us back to NY.
Recommended

JJ
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JAMES J.
Fayetteville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
09/04/2019
DRINKING AT WORK
THIS PLACE IS A JOKE. i WENT IN AND THE GUY WAS ACTUALLY DRINKING A BEER WHILE HE WAS CHECKING ME OUT. mY TRANSMISSION LOCKED UP THE DAY AFTER MY REPAIRS. i HAD IT TOWED BACK TO HIS SHOP. HE REFUSED TO FIX IT SAYING IT WAS MY BRAKES THAT WERE LOCKED UP. i HAD IT TOWED TO ANOTHER TRANSMISSION SHOP AND IT WAS THE TOURQUE CONVERTER THAT WAS LOCKED UP. THAT HE HAD JUST REPLACED. REFUSED TO REFUND ANY OF MY MONEY. HAD TO PAY TO GET MY TRANSMISSION FIXED TWICE. I WOULD HAVE RATED IT ZERO IF IT WOULD HAVE ALLOWED IT.
Not Recommended

AC
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Adam C.
Tallahassee, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/12/2019
Incompetent and Decietful
This shop and its owner is unprofessional,incompetent, decietful, and lacks any shred of human decency. They cut corners by putting used parts in what are supposed to be rebuilt transmissions. One of the employees openly spoke about making meth and made racist comments. All the good reviews here are fake. I had them install what was supposed to be a factory remanufactured transmission in my Nissan Frontier. The day I got it back, it had a bad park/neutral switch and it would not start. After replacing that I got it back only to have it break down in South Carolina. It was supposed to be under warranty so I was told to take it to a nearby shop for a diagnosis. Archer's was notified of the needed repairs, and they refused to pay for it, saying they would come pick up the vehicle the next week. Stranded, I had to rent a car to finish my trip, return the car the next week, and take a train back to Fayetteville. When I got back to the shop they told me it was a problem with the torque converter and they replaced it. I had the exact same problem with it after picking it up a week later. I brought it back and they said I would have to leave it until they could figure out what was wrong with it. Over the next week they still couldn't fix it so I suggested they just send it back where they got it and get a new one. If they bought a defective transmission from the factory, shouldn't they be able to just return it? After suggesting this, I was cursed out by Shawn the owner and told to leave. The next day he said he would exchange the transmission as I suggested. A week later he said it was finished and when I came to pick it up, the transmission had the same serial number, so I knew he didn't change it, but it seemed to be working. It ran for a while but would have trouble going into reverse sometimes and the O/D button didn't work. Recently while in Tallahassee, my reverse stopped working completely. I called Shawn and he said to take it to a local shop. The shop said it needed a new valve body and Shawn said he would have a used one shipped. On two separate occasions over the next two weeks, he claimed to have ordered the part. When I called the parts house, they said they had no record of an order from him. I called Shawn and when I told him I knew, he started cursing and hung up on me. He has ignored all my other calls and I had to pay out of pocket for a new, properly programmed valve body. Do not do business with this shop! You will regret it! I called the ATSG who they used to use as a warranty service, and they are no longer a member; so do not let them tell you they are. Your warranty will be useless with this shop!
Not Recommended

NH
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Not a H.
Fayetteville, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/09/2019
Crooks
These people are crooks and liers, and talk to you like you was born last night. Not a pleasant company and no where near professional and will never deal with this company again, if you want trans service, go elsewhere.
Not Recommended

MW
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Michael W.
Lumberton, NC
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
10/22/2015
Zero Integrity
My transmission rebuild lasted 1,200 miles. Archer Transmission refused to pay for for warrantied work performed in another state. I had to take him to court (I won) to get reimbursement for the second transmission rebuild. DO NOT USE THIS ESTABLISHMENT!
Not Recommended

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